In-Demand Helpdesk support Jobs in Australia

Technical Support Officer
Allambi Care —Charlestown NSW
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
14d
Attendant - Helpdesk
Compass Group Australia —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Administrative experience
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
10d
Help Desk and Training Team Lead
ITW —Dandenong VIC
- Full-time
- Construction experience
- Manufacturing
- Communication skills
11d
Solutions Engineer
Epic IT —North Perth WA
- Full-time
- Azure
- Writing skills
- Microsoft Office
- Work from home
Quick Apply
Cook
Amentum —Alice Springs NT
- Full-time
- Hospitality
- Bachelor's degree
- Business
Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- Communication skills
3d
ICT Daily Operations Manager
Plenty Valley Christian College —Doreen VIC
- $90,000 - $110,000 a year
- Full-time
- Management
- Customer service
- Leadership
Quick Apply
5d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Commercial Account Executive- Customer Growth
Klaviyo —Sydney NSW
- $110,000 a year
- AI
- Marketing
Quick Apply
10d
Services Support Officer | Full-time Temporary with a Possibility of Permanency
Justice and Community Safety —Canberra ACT
- $86,750 - $93,416 a year
- Temporary
5d
Project Analyst
Victorian Government —Bendigo VIC
- $44.03 an hour
- Full-time
5d
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
14h
Senior Contracts & Governance Paralegal
Logicalis —Victoria
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
- Employee assistance program
Regional Operations Director
JLL —Sydney NSW
- Engineering
- Bachelor's degree
- Business
- Health insurance
- Parental leave
SAP Consultants - Australia
Capgemini Sogeti —Sydney NSW
SAP Consultants - Australia
Capgemini —Sydney NSW
Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Quick Apply
Customer Valet - Print Services
Konica Minolta Business Solutions Australia —Adelaide SA
- Part-time
- Customer service
- Travel reimbursement
- Parental leave
Quick Apply
11d
Senior Case Manager
Planning —Sydney Western Suburbs NSW
- $155,764 - $181,393 a year
- Full-time
- Engineering
- Organisational skills
- Time management
4d

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Technical Support Officer

Allambi Care -
Charlestown NSW

Apply Now

Job Details

Full-time
14 days ago

Benefits

Annual leave
Salary packaging
On-site parking

Qualifications

Jira
Customer service
NDIS Worker Orientation Module
Technical support
Driver Licence
Computer skills
Working with Children Check
Communication skills
Help desk

Full Job Description

With our head office in Charlestown NSW, we have an amazing opportunity for a Technical Support Officer to join our Information Technology department by servicing our staff, carers, and young people.

About Allambi Care

Allambi Care is a multi-disciplined and recognised leader in the human services field working across NSW and Victoria. We are committed to supporting our community’s most vulnerable people through tailored services and programs. With over 40 years’ experience, our ‘never give up’ approach ensures the needs of the people we care for are our first priority.

What we can offer you

Mentorship in the IT sector
Training and Development opportunities
Full Time Employment
Salary Packaging (Salary Sacrifice)
4 Weeks Annual Leave
12 Roster Days Off a year (One per month)
Monday - Friday work week (generally 8:30am - 5:00pm)
Free off-street parking
On-site cafe

The opportunity

With our head office in Charlestown NSW, we have an amazing opportunity for a Technical Support Officer to join our Information Technology department by servicing our staff, carers, and young people. The role will report directly to the IT Manager and work within our support team responsible for the acquisition, provision, maintenance and support of the organisation’s computer hardware, software applications, network, security, and telecommunication resources. We have a wide range of technologies you can explore and learn and will encourage and support the successful candidate to seek ongoing training and certification to further their career.

Key activities of the role are to:

Utilise our helpdesk logging system (Jira) to maintain, track, escalate and close jobs.
Provide technical support for a diverse range of IT assets.
Acquisition, provision, maintenance and support of the organisation’s computer hardware and software applications.
Asset Management processes including provisioning and ordering hardware.
Assist with the creation and delivery of cyber security awareness.
Assist with the creation, maintenance of IT documentation, guides, and user training.
Assist IT team members for special projects as required.

Essential Criteria:

We are looking for a self-starter with strong communication skills to help us deliver an ongoing high standard of technical support.

Minimum two years’ experience in a customer service or helpdesk environment.
Tertiary qualifications in IT or currently undertaking or willing to undertake.
Strong knowledge and experience working with Microsoft Products including Office365.
Strong customer service and communication skillsets.
Ability to travel to Allambi Care Placements and other offices if required (NSW and VIC).
Demonstrated experience with personal computers, peripheral devices, utilities, and operating systems in a network environment.

We also encourage anyone who is currently studying and wanting to start a career in IT to apply.

Must have these documents if successful.

Current Working with Children Check (for paid employment - can be obtained via https://www.service.nsw.gov.au/transaction/apply-working-children-check)
Current NDIS Worker Check: (can be obtained via https://www.service.nsw.gov.au/transaction/ndiswc-apply)
National Police Check (this must be obtained via https://www.employmentscreeninggroup.com/au/allambi/)
A current driver’s licence
Comprehensive Car Insurance
Certificate of Completion: NDIS Worker Orientation Module (can be accessed via: https://training.ndiscommission.gov.au/)
Willingness to participate in pre-employment medical checks
Two professional references

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Applications close 9am, Tuesday 18th August 2026.

Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references.

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.

Apply Now

Refine Your Search

helpdesk support jobs in australia

Technical Support Officer

Attendant - Helpdesk

Security Officer - QLD TAFE Southbank

Help Desk and Training Team Lead

Solutions Engineer

Cook

Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney

ICT Daily Operations Manager

Lvl 2 Systems Engineer

Commercial Account Executive- Customer Growth

Services Support Officer | Full-time Temporary with a Possibility of Permanency

Project Analyst

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Senior Contracts & Governance Paralegal

Regional Operations Director

SAP Consultants - Australia

SAP Consultants - Australia

Facilities Manager

Customer Valet - Print Services

Senior Case Manager

I want to receive the latest job alert for helpdesk support in australia

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