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Front of House Supervisor

An Nam Quan -
Hawthorn SA

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Job Details

Permanent | Part-time | Full-time | Casual
$52,880.00 - $82,171.76 a year
11 days ago

Benefits

Employee discount

Qualifications

RSA
Food management
Vietnamese
Supervising experience
Leadership
Communication skills

Full Job Description

About Us

ANQ – An Nam Quan brings the flavours of Saigon to Adelaide. We're a family-rooted Vietnamese restaurant serving authentic dishes made with fresh ingredients and recipes passed down through generations — pho, banh mi, noodle salads, rice bowls, and fresh spring rolls, in a warm space where our motto is simple: come in, sit down, and let us feed you.

We're looking for an experienced Front of House Supervisor to help lead our floor team and keep every service running smoothly.

The Role

As Front of House Supervisor, you'll take ownership of the guest experience during your shift — leading the floor team, coordinating service between front and back of house, and stepping in wherever needed to keep things running smoothly. You'll also help train and mentor junior staff, ensuring ANQ's standards of warmth, speed, and hospitality are met every service.

Employment type: Casual / Part-time (with a pathway to permanent hours for the right person) Location: Hawthorn or Marryatville (shifts across both venues may be available) Hours: Includes evenings and weekends across our 7-day trading week

Key Responsibilities

Lead and coordinate the front-of-house team during service, allocating sections and managing table flow
Open and/or close the venue, including cash handling, till reconciliation, and end-of-shift reporting
Train, coach, and support junior front-of-house and dishy/runner staff
Handle guest feedback and resolve issues promptly and professionally
Manage bookings, walk-ins, and floor plans to maximise cover flow, especially during peak periods
Liaise with the kitchen to keep service timing and communication smooth
Ensure compliance with responsible service of alcohol, food safety, and workplace health and safety standards
Monitor stock levels for front-of-house consumables and report shortages
Step into any front-of-house role as needed — greeting, serving, or running — to support the team

About You

Previous experience in a front-of-house supervisor, senior waiter/waitress, or similar leadership role in hospitality
Confident leading a team and staying calm and organised under pressure during busy service
Excellent communication and guest-service skills, with a genuine warmth toward people
Strong problem-solving skills and sound judgement when handling guest or staff issues
Reliable, hands-on, and willing to work alongside the team, not just direct it
Current RSA (Responsible Service of Alcohol) certificate required
Available to work evenings and weekends
Vietnamese language skills are preferred, though not essential — many of our regular guests and team members speak Vietnamese, and it's a bonus if you do too

What We Offer

A leadership role in a growing, family-oriented Vietnamese restaurant
Supportive management and a close-knit team culture
Staff meals and discounts
Opportunities to grow further into venue or multi-site management
Flexible shifts across our two Adelaide locations

How to Apply

Send your resume and a short cover note telling us about your supervisory experience to [email protected] , or drop it in person at either of our venues:

206 Belair Road, Hawthorn SA 5062
236 Kensington Road, Marryatville SA 5068

We'd love to hear from you!

Pay: $52,880.00 – $82,171.76 per year

Work Location: In person

Quick Apply

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