In-Demand Program manager (professional services) Jobs

Program Leader Customer Service
City of Darebin —Darebin VIC
- Full-time
- CPR Certification
- Management
- Sales
7d
Victorian Curriculum and Programs Manager
Saints College —North Melbourne VIC
- $79,589 - $118,063 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Leadership
- Work from home
11h
Program Manager, Digital Products | On-site in Sydney | Contract or Full-Time
Tech Holding —Sydney NSW
- Full-time
- Agile
- In-person
- Communication skills
Quick Apply
17h
Program Delivery Controls Manager – Defence Shipbuilding (WA)
Austal —Henderson WA
- Full-time
- Analysis skills
- Construction experience
- Leadership
- Opportunities for advancement
Quick Apply
12h
National Manager, Program Delivery & Change
Ramsay Health Care —St Leonards NSW
- Full-time
- Communication skills
Quick Apply
8d
NFE Associate Program Manager
L3Harris Technologies —Pinkenba QLD
- Management
- Health insurance
Senior Project Manager - Construction , Data Center Planning & Delivery
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Electrical experience
- Health insurance
- Employee assistance program
Vendor Business Manager / Program Manager
Ingram Micro —Sydney NSW
- Full-time
- Business development
- Communication skills
Manager/ Senior Manager, Project & Infrastructure Advisory (Expressions of Interest)
BDO —Brisbane QLD
- Full-time
- Business development
- Business
- Health insurance
- On-the-job training
Manager Program Delivery
Queensland Government —Brisbane QLD
- Negotiation
11d
Program Lead - Employee Experience
Ventia Pty Limited —Cremorne VIC
- Full-time
- Office
- Leadership
4d
Team Leader - Bridges Program
Churches of Christ —Brisbane QLD
- Working with children
- Psychology
- Social Work
11d
Program Manager – NDIS & Support at Home
The Fig Trees Support at Home —Pennington SA
- Full-time
- First Aid Certification
- In-person
- Leadership
Quick Apply
1d
Senior Project Manager - Data Centres
WSP —Sydney NSW
- Bachelor's degree
- Leadership
- Employee stock purchase plan
Outside School Hours Care / Childcare - Service Manager (Program Manager)
TeamKids —Crestmead QLD
- Full-time
- CPR Certification
- Working with children
- Education
- Work from home
- Employee assistance program
12d
Program Manager - Member Experiences
Defence Bank —Melbourne VIC
- Full-time
Quick Apply
Baby Makes 3 - Emerging Workforce and Postnatal Program Lead
healthAbility —Melbourne VIC
- Contract
- Hybrid work
- Organisational skills
6d
Volunteer Programs Leader (Recruitment and Onboarding)
Country Fire Authority —Melbourne Eastern Suburbs VIC
- $107,864 a year
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Parental leave
8h
Program or Project Administrator
WEST 1 Student Services Pty Ltd —Brisbane QLD
- $76,515 - $80,000 a year
- Full-time
- In-person
Quick Apply
Operations Lead | Australia Pacific Leaders Program
Abt Global —Brisbane QLD
- Full-time
11d

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Program Leader Customer Service

City of Darebin -
Darebin VIC

Apply Now

Job Details

Permanent | Full-time
7 days ago

Qualifications

CPR Certification
Management
Sales
Customer service
Microsoft Office
Administrative experience
Supervising experience
Swimming
First Aid Certification
Working with Children Check
Marketing

Full Job Description

Full time, Permanent position
Provide effective leadership and management of the Customer Service team at Reservoir Leisure Centre (RLC)
Access to all programs & services RLC has to offer

Full time, Permanent position
Provide effective leadership and management of the Customer Service team at Reservoir Leisure Centre (RLC).
Access to all programs & services RLC has to offer

This is an exciting opportunity for a motivated leader to join a rapidly growing leisure centre and make a meaningful impact across customer service, membership growth and program enrolments.

We're building Darebin's future - and we're looking for great people to join us.

As part of our organisational redesign, we're introducing new roles that support Darebin's future focus and priorities.

About the role:

As Program Leader, you will inspire and develop a high-performing Customer Service team, ensuring every customer interaction delivers an exceptional experience. Leveraging your strong sales, relationship-building and administrative skills, you will drive membership and swim school growth through proactive sales activities, effective enquiry management and customer retention initiatives.

You will:

Lead, develop and inspire a high-performing Customer Service team that consistently delivers exceptional service and meets operational standards.
Create outstanding customer experiences by ensuring enquiries, incidents and feedback are managed professionally, promptly and effectively.
Drive membership growth and retention through proactive sales and targeted retention strategies.
Maintain efficient and compliant business operations, including cash handling, retail inventory management, invoicing and administrative processes.
Use data and reporting to improve performance, providing insights on membership trends, customer outcomes and operational effectiveness to support continuous improvement.

About you:

Minimum of two years’ demonstrated experience working in a customer service environment, including experience in supervising employees.
Experience in sales and marketing strategies, including increasing overall membership income and implementing member retention programs.
Experience in identifying gaps and developing strategies to improve customer experiences, with well-developed PC and Microsoft Office skills and experience in customer and facility management software such as Perfect Gym Manager and MyWellness.
Current Level 2 First Aid certificate and current CPR certificate.

Why Darebin?

Darebin City Council is committed to equity, diversity and inclusion. We proudly serve one of the most diverse communities in Victoria, and we know that a diverse workforce strengthens our ability to deliver meaningful outcomes.

We offer:

A supportive team environment
Opportunities for professional development and career growth
A workplace that values collaboration, integrity, respect and creativity
The chance to make a real difference

How to Apply

To apply, please submit your application including a Cover Letter and Resume. If you wish to address the Key Selection Criteria in the Position Description, you may do so in your cover letter.

Applications close on 28 July 2026 at 11:30pm. Applications will be reviewed during the advertising period so if you’re interested in this opportunity, we encourage you to get your application in as early as possible.

For a confidential discussion about the role and the opportunity, contact Kirsten Rosser, Team Leader Quality and Service – [email protected]

Should you need reasonable adjustments to our recruitment process to support your accessibility needs, please get in contact with us and advise how we can best support you.

Pre-employment Checks

Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards.

All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.

Apply Now

Refine Your Search

program manager (professional services) jobs

Program Leader Customer Service

Victorian Curriculum and Programs Manager

Program Manager, Digital Products | On-site in Sydney | Contract or Full-Time

Program Delivery Controls Manager – Defence Shipbuilding (WA)

National Manager, Program Delivery & Change

NFE Associate Program Manager

Senior Project Manager - Construction , Data Center Planning & Delivery

Vendor Business Manager / Program Manager

Manager/ Senior Manager, Project & Infrastructure Advisory (Expressions of Interest)

Manager Program Delivery

Program Lead - Employee Experience

Team Leader - Bridges Program

Program Manager – NDIS & Support at Home

Senior Project Manager - Data Centres

Outside School Hours Care / Childcare - Service Manager (Program Manager)

Program Manager - Member Experiences

Baby Makes 3 - Emerging Workforce and Postnatal Program Lead

Volunteer Programs Leader (Recruitment and Onboarding)

Program or Project Administrator

Operations Lead | Australia Pacific Leaders Program

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