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Equipment Service Specialist

William Adams -
Clayton VIC

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Job Details

Benefits

Relocation assistance
Health insurance
Employee assistance program
Referral program
Insurance services

Qualifications

Automotive repair
Customer service
Communication skills

Full Job Description

Posted Tuesday 14 April 2026 at 9:00 am

Help Power the Performance of Caterpillar Equipment

At William Adams, we're proud to represent Caterpillar, one of the world's most recognised and trusted names in heavy equipment. For 100 years, we've supported customers across Victoria and Tasmania, helping keep critical industries moving through reliable equipment, expert service, and strong partnerships.

We're currently looking for an Equipment Service Specialist (Lube Truck Operator) to join our Metro Field Service team, based from either our Clayton or Laverton branch.

If you enjoy working independently, building strong customer relationships, and spending your days out in the field rather than in a workshop, this could be the perfect opportunity for you.

About the Role

This is more than a preventative maintenance role.

You'll be the face of William Adams on customer sites, helping maximise machine performance, minimise downtime, and identify potential issues before they become costly problems. Every day will bring different locations, customers, and challenges, giving you the variety and autonomy that comes with working in the field.

Working across a range of Caterpillar equipment, you'll play a key role in keeping our customers productive and their operations running smoothly.

Your responsibilities will include:

Performing high-quality preventative maintenance servicing, inspections and minor repairs on customer equipment
Conducting routine machine health checks and identifying potential issues early
Completing service documentation accurately, including service reports, Cat Inspect forms and timesheets
Delivering exceptional customer service and building strong on-site relationships
Supporting customers to maximise equipment uptime and productivity
Working safely and professionally while representing the William Adams brand

About You

You're a trade-qualified Technician or Mechanic who enjoys working autonomously, takes pride in delivering quality work, and understands the importance of providing a great customer experience.

You'll also bring:

Experience servicing and/or repairing automotive, heavy vehicle, earthmoving or similar equipment
Strong communication and customer service skills
A self-motivated, reliable and team-oriented approach
The ability to work independently and make sound decisions in the field
Flexibility to work overtime when required
A proactive mindset and willingness to find practical solutions
A Mid-Rigid licence (or willingness to obtain one – we'll support you and reimburse eligible costs)

WHY JOIN US?

Working with iconic products is just one part of what makes a career with us rewarding. At William Adams our people, and their safety, genuinely matter. We’re focused on ensuring you have the tools, support, and resources to do your best work every day.

We can offer you…

A lifestyle-driven 7/7 roster – enjoy half the year off!
A competitive hourly rate (dependent on skill level) + allowances + super
Uniforms (laundered) + PPE
Tool Loans (interest free)
Ongoing training & development
Career progression & trade upgrade opportunities
Employee Assistance Program
Recognition and genuine appreciation through a variety of formal and informal programs
Employee Referral Program – refer a mate & receive up to $3,000
Relocation Assistance up to $5,000
Plus, a range of perks including novated leasing, purchased leave and partner discounts across banking, health insurance, and of course the Cat parts store

If you have the drive and ambition to progress, this could be the start of a long-term career at William Adams.

Want to know more? Call David in our Talent Acquisition Team on 03 9566 0691 with any questions.

Clayton VIC 3168, Australia

Apply Now

Refine Your Search

vic site technician jobs

Equipment Service Specialist

Advanced Field Service Engineer (Supervisor) – BMS

Hybrid Laundry/Bench Technician - Melbourne, Australia

Field Service Supervisor - Security

Parts Interpreter

Service Technician

Customer Account Manager (PTL) - HVAC

Senior Manager - Refrigeration Install

Construction Project Manager

Senior Pharmacist Education And Training

Telecommunication Field Technician - Installations

Mechanical Fitter - Major Shutdowns & Projects

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