In-Demand Sales support coordinator Jobs in Parramatta, Nsw

Customer Response Consultant
Anglicare —Macquarie Park NSW
- Full-time
- CRM software
- Customer service
- Microsoft Office
5h
Business Development Manager
Wiley —Sydney NSW
- Full-time
- CRM software
- Sales
- Salesforce
Ticketing and Event Coordinator
Century —Marrickville NSW
- Weekend availability
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Bid and Communications Coordinator
Ampol —Alexandria NSW
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Annual leave
- Parental leave
10d
Document Controller, APAC
VDC Indigo Sdn Bhd —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- SharePoint
- Health insurance
- Annual leave
Quick Apply
Account Executive, Commercial, ANZ
Jamf —Sydney NSW
- CRM software
- Sales
- Salesforce
Senior Sales Manager NSW / QLD Retirement Communities
Australian Unity —Sydney NSW
- Weekend availability
- CRM software
- Sales
- Salesforce
- Health insurance
- Parental leave
4d
Digital Marketing Lead - Retention
Showpo —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- AI
- Employee assistance program
- Employee discount
Quick Apply
Account Coordinator Leader
Domain Group —Pyrmont NSW
- Full-time
- Hybrid work
- Salesforce
- Parental leave
5d
Travel Product Coordinator at First Class Travel
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Inventory Coordinator
Device Technologies Australia —Sydney NSW
- Full-time
Customer Engagement & Success Coordinator
Bacino Bar Cafes —Sydney NSW
- Full-time
- Customer service
- Communication skills
Quick Apply
Full Stack Web Developer
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Marketing Coordinator
Clarins —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
5d
Warehouse Coordinator - New Car Storage/PDI Centre Sydney
Harmony New Energy Auto Pro Servicing Pty Ltd —Moorebank NSW
- Urgently hiring
- Warehouse experience
Quick Apply
Production Manager - Performing Arts Centre
Century —Chatswood NSW
- $95,000 - $105,000 a year
- Full-time
- Management
- Supervising experience
- Leadership
Quick Apply
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Senior Supply Chain Business Partner (Team Lead)
BD —North Ryde NSW
- Leadership
- Communication skills
Transport Coordinator
Sims Limited —Mascot NSW
- Parental leave
- Employee assistance program
Quick Apply
Enterprise Account Executive
Gartner —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Health insurance
- Annual leave

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Customer Response Consultant

Anglicare -
Macquarie Park NSW

Apply Now

Job Details

Full-time
5 hours ago

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full Job Description

Customer Response Consultant
Customer Contact Centre | Anglicare Sydney

Join a team where every conversation makes a difference.

At Anglicare, every interaction is an opportunity to enrich lives. As a Customer Response Consultant, you'll be the first point of contact for individuals and families seeking support through our Residential Care, Retirement Living, Anglicare at Home, Customer Administration Management (CAM) and Financial Wellbeing services.

If you thrive in a fast-paced customer service environment, enjoy helping people, and love turning enquiries into meaningful outcomes, we'd love to hear from you.

Why join Anglicare?

At Anglicare, we believe every person deserves to be treated with dignity, compassion and respect. When you join our Customer Contact Centre, you'll become part of a supportive team dedicated to delivering exceptional customer experiences while helping people navigate important life decisions.

A supportive and collaborative team culture
Opportunities for learning and career development
Purpose-driven work that positively impacts the community
Employee wellbeing initiatives
The opportunity to work for one of Australia's most respected Christian care organisations

About the Role

As a Customer Response Consultant, you'll be responsible for delivering exceptional customer service across multiple communication channels including phone, email and online enquiries.

You will support prospective residents, clients and their families by providing accurate information, identifying their needs, and connecting them with the right Anglicare services. You'll also respond to Customer Administration Management (CAM) enquiries and play a key role in triaging Financial Wellbeing (FinWell) enquiries, ensuring customers are connected with the right support at the right time. Your ability to build rapport, manage multiple priorities and maintain accurate records will play an important role in supporting our customers and internal stakeholders.

Key Responsibilities

Respond promptly to phone, email, voicemail and website enquiries
Provide accurate information about Anglicare's Residential Care, Retirement Living, Home Care, CAM and Financial Wellbeing services
Convert customer enquiries into qualified leads
Connect customers with local sales teams and service coordinators
Respond to Customer Administration Management (CAM) enquiries
Triage Financial Wellbeing (FinWell) enquiries and refer customers to the appropriate team
Maintain accurate records across CRM and contact centre systems
Assist with outbound customer contact and sales campaigns
Support reception coverage when required
Maintain high standards of customer service, confidentiality and professionalism
Contribute to a safe and positive workplace culture

About You

You'll be someone who genuinely enjoys helping people and delivering outstanding customer experiences.

Previous experience in a customer service or contact centre environment
Excellent communication and active listening skills
Strong administration and computer skills
Experience using Microsoft Office applications
The ability to multitask and manage competing priorities
High attention to detail and strong organisational skills
A professional, empathetic and positive approach
Experience using CRM or contact centre systems (Genesys Cloud experience is highly regarded)

Why You'll Love This Role

Every enquiry represents someone looking for guidance during an important stage of life. Whether you're supporting aged care enquiries, responding to CAM interactions or connecting people with Financial Wellbeing services, you'll make a meaningful difference every day.

About Anglicare

As a Christian organisation, Anglicare has been serving people in need for more than 160 years. Guided by our values of Integrity, Justice, Compassion and Excellence, we are committed to creating communities where people can thrive.

If you're passionate about customer service and want your work to have purpose, we'd love to hear from you.

Apply today and help make every first impression count.

Application Close Date: August 03, 2026

Apply Now

Refine Your Search

sales support coordinator jobs in parramatta, nsw

Customer Response Consultant

Business Development Manager

Ticketing and Event Coordinator

Bid and Communications Coordinator

Document Controller, APAC

Account Executive, Commercial, ANZ

Senior Sales Manager NSW / QLD Retirement Communities

Digital Marketing Lead - Retention

Account Coordinator Leader

Travel Product Coordinator at First Class Travel

Inventory Coordinator

Customer Engagement & Success Coordinator

Full Stack Web Developer

Marketing Coordinator

Warehouse Coordinator - New Car Storage/PDI Centre Sydney

Production Manager - Performing Arts Centre

After Hours International Airfare Consultants

Senior Supply Chain Business Partner (Team Lead)

Transport Coordinator

Enterprise Account Executive

I want to receive the latest job alert for sales support coordinator in parramatta, nsw

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