In-Demand Learning and development consultant Jobs in Perth, Wa

ServiceNow ITOM Consultant
Accenture —Perth WA
- Full-time
- Serving
- Azure
- AWS
- Parental leave
Product Service Engineer
Caterpillar —Redcliffe WA
- Full-time
- Computer Science
- Office
- Bachelor's degree
4d
Solutions Architect - Enterprise Service Management (Financial Services)
ServiceRocket —Perth WA
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
- Relocation assistance
- Health insurance
Senior Landscape Architect
ASPECT Studios —Perth WA
- Full-time
- Construction experience
- Communication skills
- Annual leave
- Parental leave
Data & AI Senior Consultant
Sia —Perth WA
- Full-time
- Azure
- Computer Science
- DevOps
Quick Apply
Project Manager | Construction
Deloitte —Perth WA
- Writing skills
- Communication skills
- Parental leave
Civil Track Engineer
KBR —Perth WA
- Full-time
- AutoCAD
- Civil engineering
- Bachelor's degree
New Vehicle Sales Consultant
Autoleague —Victoria Park WA
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Principal Geotechnical Engineer / Engineering Geologist
CMW Geosciences —Perth WA
- Full-time
- Engineering
- Office
- Civil Engineering
Quick Apply
Data & AI Manager
Sia —Perth WA
- Full-time
- Azure
- Computer Science
- DevOps
Quick Apply
Principal/Director - Environment Impact Assessment (Defence)
AECOM —Perth WA
- Full-time
- Hybrid work
Principal Civil Engineer - Water
Stantec —Perth WA
- Part-time
- Civil engineering
- Bachelor's degree
- Organisational skills
- Work from home
- Employee assistance program
Senior/Project Managers
Lycopodium —Perth WA
- Engineering
- Bachelor's degree
Senior Structural Engineer
Stantec —Perth WA
- Part-time
- Communication skills
- Work from home
- Employee assistance program
Electrical Engineer
Aurecon Group —Perth WA
- Full-time
- Communication skills
4d
Mining Consultants ( FIFO)
Mining Plus —Perth WA
- Full-time
Quick Apply
5d

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ServiceNow ITOM Consultant

Accenture -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

Serving
Data modelling
Azure
Google Cloud Platform
AWS
Analysis skills
Splunk
Scripting
Solarwinds
APIs
ServiceNow
Communication skills

Full Job Description

About Accenture:

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.
Visit us at www.accenture.com

Job Summary:

We are seeking a highly skilled ServiceNow ITOM Consultant to lead and support the design, development, and implementation of IT Operations Management solutions on the ServiceNow platform. This role focuses on delivering intelligent operations by automating and enhancing visibility into infrastructure, services, and dependencies through modules such as Discovery, Service Mapping, Event Management, and CMDB.

Key Responsibilities:

Implement and configure ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and CMDB.
Work with stakeholders to gather requirements and align ITOM capabilities with business objectives.
Configure MID Servers, patterns, probes, sensors, and integrations with various infrastructure components.
Design and implement health dashboards and event correlation rules.
Maintain CMDB data integrity, normalization, and reconciliation rules.
Integrate ServiceNow ITOM with third-party tools (e.g., SolarWinds, Dynatrace, Zabbix, Splunk).
Conduct workshops and assessments to define ITOM roadmaps and strategies.
Support ServiceNow upgrades, patching, and testing of ITOM applications.
Provide knowledge transfer and mentorship to clients or internal teams.

Security Clearance

Current Baseline Security Clearance and willingness to upgrade to NV1
Australian Citizens with ability to obtain a clearance considered

Requirements:

3+ years of hands-on experience implementing ServiceNow ITOM modules.
Strong expertise in Discovery (both horizontal and top-down), Service Mapping, and Event Management.
Solid understanding of network, infrastructure, cloud (AWS, Azure, GCP), and hybrid environments.
Experience with MID Server configuration and troubleshooting.
Proficiency in JavaScript, ServiceNow scripting APIs, and Flow Designer.
ServiceNow Certified System Administrator (CSA) required.
ServiceNow Certified Implementation Specialist – ITOM (CIS-ITOM) is highly preferred.
Experience with data modeling and maintaining CMDB health.
Strong analytical, communication, and client-facing skills.

Benefits of working at Accenture:

18 weeks paid parental leave
Long & short-term career break opportunities
Structured career development program
Local and international career opportunities.
Certified as a Family Inclusive Workplace™
Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

#LI_GM

Apply Now

Refine Your Search

learning and development consultant jobs in perth, wa

ServiceNow ITOM Consultant

Product Service Engineer

Solutions Architect - Enterprise Service Management (Financial Services)

Senior Landscape Architect

Data & AI Senior Consultant

Project Manager | Construction

Civil Track Engineer

New Vehicle Sales Consultant

Principal Geotechnical Engineer / Engineering Geologist

Data & AI Manager

Principal/Director - Environment Impact Assessment (Defence)

Principal Civil Engineer - Water

Senior/Project Managers

Senior Structural Engineer

Electrical Engineer

Mining Consultants ( FIFO)

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