Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Drive Innovation in Autonomous Mining Technology
At Caterpillar, we turn ideas into reality. Whether it’s designing groundbreaking products, delivering best-in-class solutions, or building a long-term career, you can make a real impact here.
We are currently seeking a Product Service Consultant to join our Command for Hauling, MineStar Solutions team. As a Product Service Engineer, you will play a critical part in supporting a global fleet of autonomous trucks, ensuring best-in-class performance and customer satisfaction. Your expertise will be instrumental in diagnosing and resolving issues related to MineStar software and onboard machine hardware, collaborating closely with customers, dealers, and diverse internal teams to deliver effective solutions.
Continuous learning and professional growth are key aspects of this role, and specialized training will be provided to the successful applicant to support their development.
Participate in field follow testing and validation programs, monitoring product performance, gathering insights, and ensuring real-world effectiveness of solutions.
What You’ll Need to Succeed
Bachelor’s degree in Computer Science, Software Engineering, Electrical, Electronics, Mechatronics or Mechanical Engineering, or equivalent technical/trade experience.
Preferred Skills & Experience:
Expertise in Windows Server and client platforms, Virtual Machines (VMs), SQL Server, Oracle, and TCP/IP networking.
At Caterpillar, you’ll work alongside some of the brightest minds in the industry, tackling challenges that shape the future of mining automation. We offer a dynamic work environment, career growth opportunities, and specialised training to enhance your expertise.
- ENVIRONMENTAL CONDITIONS - This position is primarily office based 5 days a week. However, it also requires open pit mine site support work on an as required basis. The selected applicant will be required to complete and pass regulatory open pit mine safety training, and travel to and work in open pit mining environments. Time spent in a mining environment would typically include a single work week with daily work in the mining environment.
- Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of this which can be found through our employment website at www.caterpillar.com/careers
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
July 8, 2026 - July 23, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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