Job description
Agency Department of Corrections Work unit Custodial Operations
Job title Director Custodial Operations Support Designation Senior Administrative Officer 2
Job type Full time Duration Ongoing
Salary $152,751 - $166,487 Location Darwin
Position number 48727 RTF 352353 Closing 27/07/2026
Contact officer Assistant Commissioner Custodial Operations, Shannon Kay on 0418 841 099 or [email protected]
About the agency Department of Corrections
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=352353
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Primary objective
Lead and manage the Custodial Operations Support Unit to deliver high-quality strategic advice, executive support, governance, reporting, policy
coordination and operational improvement initiatives across Custodial Operations. Provide expert advice and support to the Assistant
Commissioner Custodial Operations, Deputy Commissioner and agency executives, while maintaining oversight of ministerial, cabinet and
executive correspondence, strategic projects and organisational priorities.
Context statement
The Custodial Operations Support Unit delivers strategic advice, governance, executive support and organisational improvement initiatives across
Custodial Operations. The position supports the Assistant Commissioner Custodial Operations through leadership of strategic projects,
stakeholder engagement, ministerial processes and executive reporting in a complex operational environment.
Key duties and responsibilities
1. Lead and manage the Custodial Operations Support Unit, providing strategic leadership, direction and oversight to ensure the delivery of high-
quality executive support, governance and business services across Custodial Operations.
2. Provide expert strategic advice, analysis and recommendations to the Assistant Commissioner Custodial Operations, Deputy Commissioner
and executive leadership team on complex operational, organisational and emerging issues.
3. Lead and coordinate strategic projects, organisational improvement initiatives and business reforms that support operational effectiveness,
service delivery and agency priorities.
4. Oversee the preparation, review and quality assurance of ministerial, cabinet, executive and corporate correspondence, reports, briefings and
submissions to ensure compliance with government and departmental requirements.
5. Develop and maintain effective partnerships and stakeholder relationships across government, ministerial offices, external agencies and
industry groups to achieve organisational outcomes and support strategic priorities.
6. Represent Custodial Operations on departmental, interagency and whole-of-government committees, forums and working groups, providing
leadership and facilitating collaborative outcomes.
7. Drive a culture of accountability, continuous improvement, professionalism and high performance through effective people leadership,
workforce development and sound governance practices.
Selection criteria
Essential
1. Demonstrated experience providing strategic leadership and managing teams in a complex operational environment, including driving
organisational performance, continuous improvement and achievement of business objectives.
2. Extensive experience providing high-level strategic advice, recommendations and executive support on complex, sensitive and politically
significant issues, including governance, ministerial and corporate processes.
3. Highly developed interpersonal, communication and negotiation skills, with the ability to build productive relationships and influence outcomes
across government, ministerial offices, senior executives and external stakeholders.
4. Demonstrated ability to lead and deliver strategic projects, organisational improvement initiatives and business programs, including planning,
implementation, monitoring and evaluation.
5. High-level analytical, conceptual and problem-solving skills, including the ability to research, interpret complex information and prepare high-
quality reports, submissions, ministerial correspondence and briefing materials.
6. Demonstrated understanding of government processes, legislative and policy frameworks, and the ability to exercise sound judgement when
dealing with confidential, complex and sensitive matters.
Desirable
1. Tertiary qualifications in Business, Public Policy, Public Administration, Human Resources or a related discipline.
2. Postgraduate qualifications and/or significant executive-level experience, together with training or qualifications in leadership, project
management, program management or ministerial liaison.
Further information
The Department of Corrections has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or in
vehicles, nor whilst working off-site. The preferred applicant/s will be required to complete a pre-employment questionnaire, and the successful
applicant/s will be required to undergo a criminal history check (confirmed by fingerprints and name check) prior to commencement of
employment. An adverse criminal history will not necessarily exclude an applicant from this position. All Department employees are subject to
random drug and alcohol testing.
