In-Demand Desktop support Jobs in Parramatta, Nsw

ICT and Operations Support Officer
Lead College Pty Ltd —Parramatta NSW
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Master's degree
- Organisational skills
Quick Apply
20h
IT Support Engineer
Gardner Smith IT —Sydney NSW
- $40 - $50 an hour
- Part-time
- Microsoft Office
- In-person
Quick Apply
2d
Desktop Support Officer (Analyst)
NSW Health —Camperdown NSW
- $1,943.36 - $2,266.35 a week
- Temporary
- Management
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
4d
Service Desk Specialist - HOYTS
HOYTS —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- POS
1d
Service Desk Analyst
Fujitsu —Sydney NSW
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
Service Desk Analyst
Avant —Sydney NSW
- Full-time
- Microsoft Access
- Customer service
- Communication skills
6d
Laptop Repair Technician - Need soldering
1Repairs —Chatswood NSW
- $30 - $40 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
11d
Retail Sales Consultant – Bambu Lab Store (Chatswood)
3D BRO PTY LTD —Chatswood NSW
- $33 - $38 an hour
- Weekend availability
- Laboratory
- Sales
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
6d
Senior Desktop Support Analyst - 2 Year Fixed Term
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
4d
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
SAP Functional Consultant
BMP Technologies —Sydney NSW
- $800 - $900 a day
- Contract
- Management
- In-person
Quick Apply
IT Administrator I
GoFundMe —Sydney NSW
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Health insurance
- Parental leave
Quick Apply
6d
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
Field Service Technician
ASI Solutions —Botany NSW
- Temporary
- Customer service
- Communication skills
- Parental leave
Quick Apply
Broadcast Support Technician
Seven West Media —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Manager, Forensic Technology
BDO —Sydney NSW
- Full-time
- Scripting
- In-person
- Communication skills
- Health insurance
- On-the-job training
Configuration and Test Engineer
Vertiv —Sydney NSW
- Microsoft Excel
- Engineering
- Microsoft Office
Site Support Technician
KION Group AG —Kemps Creek NSW
- Overtime
- Maintenance
- Communication skills
- Parental leave
- Gym membership
13d
Technical Support Engineer (SharePoint)
Microsoft —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply

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desktop support jobs near parramatta, nsw

ICT and Operations Support Officer

Lead College Pty Ltd -
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
20 hours ago

Qualifications

Computer Science
Master's degree
Organisational skills
LMS
Communication skills
Help desk
Information Technology

Full Job Description

Lead College is a Registered Training Organisation committed to delivering quality vocational education and training. We focus on compliance, innovation and student-centred learning while maintaining reliable technology systems that support our staff, trainers and students.

We are seeking a skilled and motivated ICT and Operations Support Officer to provide technical assistance, user guidance and operational ICT support across the College. The successful candidate will help maintain computer infrastructure, software applications, learning platforms and peripheral equipment while diagnosing and resolving technical issues.

Salary Range: $80,000 - $100,000 per annum

Role: Full time

Location: Parramatta NSW 2150

Key Responsibilities:

· Respond to staff and student enquiries regarding computer hardware, software, email, network access and system-related problems.

· Diagnose and resolve technical issues affecting desktops, laptops, printers, peripheral equipment and software applications.

· Determine hardware and software requirements and recommend suitable solutions.

· Install, configure, update and maintain approved software, operating systems and computer equipment.

· Create and manage user accounts, passwords, permissions and access to authorised systems.

· Provide technical support for the Student Management System, Learning Management System and other digital platforms.

· Guide and educate users on the effective and secure use of ICT systems, applications and equipment.

· Monitor ICT support requests, maintain service records and escalate complex technical issues when required.

· Assist with maintaining network connectivity, internet access, shared drives and communication systems.

· Coordinate the repair or replacement of faulty computer equipment and peripherals.

· Support data backup, cybersecurity, system access and information-protection procedures.

· Maintain ICT asset registers, software licence records and technical documentation.

· Assist with website and online platform maintenance where required.

· Liaise with external ICT service providers regarding technical faults, system upgrades and equipment procurement.

Skills & Qualifications:

· Master’s degree in information technology, Computer Science, Networking, Systems Administration or a related field.

· At least two years of relevant professional experience in ICT customer support, help desk support or a similar technical role.

· Sound knowledge of computer hardware, software applications, operating systems, networks and peripheral equipment.

· Experience diagnosing and resolving hardware, software, user-access and connectivity issues.

· Familiarity with Microsoft 365, user-account administration, learning platforms and help desk systems.

· Strong technical troubleshooting, communication and organisational skills.

· Ability to explain technical information clearly to non-technical users.

· Ability to manage multiple support requests and maintain accurate ICT records.

· Experience within an education provider or RTO will be highly regarded.

Australian citizens/permanent residents preferred. Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $100,000.00 per year

Application Question(s):

1. Do you have the right to work in Australia?

2. Do you have 2 year of relevant experience in ICT customer support, help desk support or a similar technical role?

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in parramatta, nsw

ICT and Operations Support Officer

IT Support Engineer

Desktop Support Officer (Analyst)

Service Desk Specialist - HOYTS

Service Desk Analyst

Service Desk Analyst

Laptop Repair Technician - Need soldering

Retail Sales Consultant – Bambu Lab Store (Chatswood)

Senior Desktop Support Analyst - 2 Year Fixed Term

System Administrator 2 - Sydney, Australia

SAP Functional Consultant

IT Administrator I

Service Desk Analyst (NSW)

Field Service Technician

Broadcast Support Technician

Manager, Forensic Technology

Configuration and Test Engineer

Site Support Technician

Technical Support Engineer (SharePoint)

Level 3 Service Desk Engineer

I want to receive the latest job alert for desktop support in parramatta, nsw

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