In-Demand Functions coordinator Jobs in Windsor, Vic

Client Engagement Co-Ordinator
Aeralife —Hawthorn VIC
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee assistance program
- Employee discount
2d
Sales Coordinator – Events & Conferences
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- Organisational skills
- Communication skills
Social Inclusion Policy and Project Officer (Multicultural portfolio)
City of Boroondara —City of Boroondara VIC
- $104,790 - $114,015 a year
- Part-time
- Research
- Microsoft Office
- Computer skills
1d
Student Environmental Health Officer
Bayside City Council —Sandringham VIC
- $3.00 - $36.60 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Computer skills
- Gym membership
7h
Financial accountant
City of Boroondara —City of Boroondara VIC
- $104,985 a year
- Full-time
- Customer service
2d
Emergency Department Care Coordinator
Western Health —Melbourne VIC
- Full-time
- Discharge planning
- Acute care experience
- Communication skills
2d
Assistant Principal-Range 3: Learning Culture
Victorian Government —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
7d
Care Coordinator - Injury Prevention
Cogent Thinking —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Medical terminology
- Communication skills
- Health insurance
- Parental leave
Quick Apply
9d
Assistant Principal - Teaching & Learning - Range 2
Victorian Government —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
13d
Advanced Care Support Helpdesk Worker
Department of Families, Fairness and Housing —Melbourne VIC
- Full-time
- Recruiting
- Communication skills
10d
Assistant Principal (Curriculum) - Range 1
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Management
- Communication skills
7d
Business Manager
Civilmart - Precast Civil Industries —Heathwood VIC
- Full-time
- Sales
- Business development
- Leadership
10d
Senior BIM Coordinator, Roads & Highways
SMEC —Melbourne VIC
- Full-time
- CAD
- Bachelor's degree
- Associate degree
- Parental leave
National Casual Mall Leasing Manager
CBRE —Melbourne VIC
- Full-time
- AI
Leading Teacher - Director, Senior School
Victorian Government —Melbourne VIC
- Full-time
- Management
- Leadership
- Teaching
7d
Leading Teacher Range 3 -Curriculum & Assessment Leader
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Management
- Education
- Leadership
10d
HSE Advisor
Downer Group —Derrimut VIC
- Full-time
- Communication skills
Assistant Principal-Range 1-Teaching, Pedagogy and Student Learning Growth
Victorian Government —Melbourne VIC
- Full-time
- Management
- Experience working with children
- Communication skills
9d
Assistant Principal-Range 1 - Disability Inclusion
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Management
- Communication skills
10d
Electrical Network Coordinator (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick Apply

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Client Engagement Co-Ordinator

Aeralife -
Hawthorn VIC

Apply Now

Job Details

Full-time
2 days ago

Benefits

Employee assistance program
Employee discount
Referral program
Salary packaging
Insurance services

Qualifications

CRM software
Customer service
Intake
Driver Licence
Organisational skills
Communication skills
Time management

Full Job Description

Help older Australians and their families navigate one of life's most important decisions.

Are you a compassionate and customer-focused professional who thrives on building meaningful relationships? Do you enjoy helping people during important life transitions while delivering exceptional service?

Aeralife is looking for an experienced Client Engagement Coordinator to join our team and play a key role in supporting prospective residents and their families throughout the aged care admissions journey.

Based at our Support Office in Hawthorn , you'll be the first point of contact for many families exploring aged care options. Through your warm, professional and empathetic approach, you'll help guide families with confidence, making a genuine difference during what can often be a significant and emotional transition.

The Opportunity

As our Client Engagement Coordinator, you'll manage enquiries from prospective residents and families, providing accurate information, coordinating tours and supporting admissions outcomes across our aged care communities.

This is a relationship-focused role that combines customer service, administration and sales support, making it ideal for someone who enjoys connecting with people while working in a purpose-driven environment.

You will work closely with Client Services Managers and operational teams to deliver a seamless customer experience from first enquiry through to admission.

What You'll Be Doing

Be the first point of contact for prospective residents and families via phone and email
Provide timely, professional and compassionate support throughout the enquiry process
Maintain accurate customer records and interactions within the CRM system
Coordinate and schedule tours with prospective residents and family members
Follow up with tour attendees and support ongoing engagement opportunities
Provide information relating to residential aged care services, Resident Agreements, billing and Services Australia processes
Identify customer needs and ensure enquiries are directed and resolved efficiently
Escalate complex enquiries to the appropriate stakeholders when required
Work collaboratively with Client Services Managers and residential teams to support occupancy outcomes
Contribute to service improvements and initiatives that enhance the customer experience
Travel to Aeralife residences and Support Office locations as required

What We Offer

As part of the Aeralife team, you'll have access to a range of benefits designed to support your wellbeing and professional growth:

Grow Your Own Staff Referral Program – earn rewards for referring quality candidates to join our team
Ongoing learning and professional development opportunities to support your career growth
A positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and Respect
Employee Assistance Program (EAP) offering confidential wellbeing and counselling support for you and your immediate family
Salary packaging benefits to help maximise your take-home pay
Novated leasing and vehicle financing options
Discounted private health insurance
Exclusive employee discounts and lifestyle benefits including travel, holidays, technology, electronics, home appliances and home essentials through our Aeralife Benefit Partners Program
Staff values and service awards that celebrate individual and team achievements

About You

You are a highly organised and empathetic professional who genuinely enjoys supporting people. You bring outstanding communication skills, strong attention to detail and a commitment to delivering exceptional customer experiences.

To be successful in this role, you will have:

A qualification relevant to the role and function of this position
Current NDIS Worker Screening Check
Excellent customer service skills, demonstrating patience and empathy
Strong verbal and written communication skills
Strong time management and organisational skills
Excellent computer literacy and competency in CRM systems
High attention to detail and accuracy
Current Australian Driver Licence
Ability to travel to Aeralife residences and Support Office locations as required

Highly regarded:

Previous experience in aged care admissions, customer engagement or intake services
Knowledge of aged care services and current aged care legislation
Working knowledge of the Australian National Aged Care Classification (AN-ACC) funding model
Experience supporting customers and families through complex decision-making processes

About Aeralife

As a proudly Australian-owned aged care provider with more than 20 years of experience, Aeralife specialises in premium residential aged care.

Guided by our values of Passion, Innovation, Empathy and Respect , we are committed to creating communities where residents feel safe, connected and truly at home.

Our people are at the heart of everything we do. We foster a supportive and collaborative culture where team members are empowered to make a meaningful difference every day.

Apply Now

If you're passionate about customer service and want to make a real impact in the lives of older Australians and their families, we'd love to hear from you.

Please submit your Resume and Cover Letter via the Apply Now button.

The successful candidate will be required to provide evidence of Australian work rights and a current NDIS Worker Screening Check.

Due to the volume of applications received, only shortlisted candidates will be contacted.

Apply Now

Refine Your Search

functions coordinator jobs in windsor, vic

Client Engagement Co-Ordinator

Sales Coordinator – Events & Conferences

Social Inclusion Policy and Project Officer (Multicultural portfolio)

Student Environmental Health Officer

Financial accountant

Emergency Department Care Coordinator

Assistant Principal-Range 3: Learning Culture

Care Coordinator - Injury Prevention

Assistant Principal - Teaching & Learning - Range 2

Advanced Care Support Helpdesk Worker

Assistant Principal (Curriculum) - Range 1

Business Manager

Senior BIM Coordinator, Roads & Highways

National Casual Mall Leasing Manager

Leading Teacher - Director, Senior School

Leading Teacher Range 3 -Curriculum & Assessment Leader

HSE Advisor

Assistant Principal-Range 1-Teaching, Pedagogy and Student Learning Growth

Assistant Principal-Range 1 - Disability Inclusion

Electrical Network Coordinator (Australia)

I want to receive the latest job alert for functions coordinator in windsor, vic

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