In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

ICT Support Specialist
Sourceo —Sydney NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
- Annual leave
- Parental leave
3d
Desktop Support Specialist
Excolo Partners —Sydney NSW
- Full-time
- AI
10d
Senior Corporate Networks Specialist
Axiom Technologies —Sydney NSW
- Full-time
- Computer science
- Azure
- Management
2d
Web Application Specialist
Sutherland Shire Council —Sutherland Shire NSW
- $97,607 - $103,469 a year
- Full-time
- Management
- Scripting
- Organisational skills
- Employee assistance program
2d
Senior Technical Specialist
Optus —Macquarie Park NSW
- Rotating roster
- Office
- Commuter assistance
- Parental leave
Security Operations Centre Specialist
Sourceo —Macquarie Park NSW
- Full-time
- Azure
- AWS
- Analysis skills
- Parental leave
- Employee discount
3d
Associate Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Security Operations Centre Specialist
Optus —Macquarie Park NSW
- Azure
- AWS
- Analysis skills
- Parental leave
- Employee discount
11d
Enterprise Compliance Lead - Privacy
icare —Sydney NSW
- From $154,231 a year
- Full-time
- Hybrid work
- Writing skills
- Employee assistance program
- Gym membership
3d
Enterprise Compliance Lead - Privacy
iCare External —Sydney NSW
- From $154,231 a year
- Full-time
- Hybrid work
- Writing skills
- Employee assistance program
- Gym membership
4d
Application Analyst - Mobility & Airport Technology Systems
Unisys —Rhodes NSW
- Full-time
- Management
- Customer service
- Administrative experience
10d
Pest Technician
Allied Integrated Management —Liverpool NSW
- $75,000 - $80,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Parental leave
- Professional development assistance
Quick Apply
Systems Engineer
Compnow —Alexandria NSW
- Communication skills
- Employee discount
Quick Apply
Manager Risk and Controls Line 1, Financial Services
Commonwealth Bank —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
Technical Account Manager
Adobe —Sydney NSW
- Full-time
- APIs
- AI
Claims Assessor
First Australian Company —Chatswood NSW
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Employee assistance program
- Referral program
Quick Apply
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Oracle
- Management
- Databases
12d
Field Engineer Sydney
ITSM Corporation —Sydney NSW
- Management
LCC Technician
Vertiv —Sydney NSW
- CAD
MC Core Cloud Specialist VAS
Ericsson —Sydney NSW
- Administrative experience
- APIs

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ICT Support Specialist

Sourceo
Sydney NSW

Apply Now

Job Details

Full-time
3 days ago

Benefits

Annual leave
Parental leave
Employee assistance program
Paid volunteer leave

Qualifications

Power BI
System administration
Management
Microsoft Exchange
Technical support
Administrative experience
Analysis skills
DNS
SharePoint
AI
Intune
Help desk

Full Job Description

Support a fast growing Australian data centre across ICT technical support
Join as a vital team member in a high performing collaborative and passionate team
Role location to be spread across Marsden Park, Eastern Creek and Sydney CBD

About Us

Established in 2007, CDC Data Centres is Australia and New Zealand’s leading operator of secure, world-class data centre facilities. CDC plays a unique role in the fabric of the nations in which we operate, and we take this responsibility very seriously.

With multiple facilities across Australia and New Zealand, CDC’s diversified operations provide large-scale secure data centre campuses that support co-location, dedicated and hyperscale compute environments, with all campuses interconnected with high-speed carrier grade networks.

At CDC, we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role

The ICT Support Specialist provides advanced technical support while maintaining and improving CDC's ICT environment. The role combines senior service desk and systems administration responsibilities, ensuring reliable, secure, and efficient IT services, while supporting users, mentoring junior team members, and driving continuous improvement initiatives.

Deliver advanced technical support across hardware, software, Microsoft 365, networking, and application issues.

Administer and support Microsoft technologies including Active Directory, Entra ID, Exchange Online, Teams, SharePoint, Intune, Defender, and Copilot.
Manage service desk operations, resolve complex incidents, and act as the escalation point for technical issues.
Support endpoint management, MDM, ICT assets, desktop deployment, and device lifecycle management.
Implement and maintain Power Platform solutions, including Power Automate, Power BI, AI Builder, and Copilot Builder.
Contribute to infrastructure support, including networking, DNS, file services, and Windows server environments.
Partner with stakeholders, vendors, and project teams to deliver technology improvements, upgrades, and migrations.
Provide leadership, mentoring, user training, and technical documentation to enhance team capability and service delivery.

What’s in it for you:

CDC offers excellent employment conditions and benefits such as:

CDC Academy - Mark your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
CDC Social Events - CDC’s offers staff and their family’s inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.

About You

You are an experienced ICT professional with at least 5 years of experience in ICT Support or Systems Administration roles. You are a proactive team player, keen to take initiative to solve ticket issues when they arise and able to step up to anticipate end user requirements.

Desirable Skills:

Strong experience troubleshooting complex application, infrastructure, and end-user support issues.
Proficient in Microsoft 365 technologies, including Entra ID, Exchange Online, SharePoint, Intune, and Windows 11.
Experienced in endpoint management, ICT asset administration, and technology project delivery.
Excellent customer service, stakeholder engagement, communication, and mentoring capabilities.
Strong analytical and problem-solving skills, with knowledge of networking fundamentals and PowerShell scripting highly regarded.

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work. ** Applications Close: **Monday 20th July 2026 11.59pm.

Apply Now

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

ICT Support Specialist

Desktop Support Specialist

Senior Corporate Networks Specialist

Web Application Specialist

Senior Technical Specialist

Security Operations Centre Specialist

Associate Security Specialist, Region Services

Security Operations Centre Specialist

Enterprise Compliance Lead - Privacy

Enterprise Compliance Lead - Privacy

Application Analyst - Mobility & Airport Technology Systems

Pest Technician

Systems Engineer

Manager Risk and Controls Line 1, Financial Services

Technical Account Manager

Claims Assessor

Vice President, Production Services Specialist II, Application Production Services & Engineering

Field Engineer Sydney

LCC Technician

MC Core Cloud Specialist VAS

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