In-Demand Workshop technician Jobs in Parramatta, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
6d
Automotive Account Manager / Business Development
Machter Autoparts —Auburn NSW
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Business development
- Bachelor's degree
- Travel reimbursement
- Employee discount
Quick Apply
9d
Laptop Repair Technician - Need soldering
1Repairs —Chatswood NSW
- $30 - $40 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
6d
Technician
Autosports Group Limited —Parramatta NSW
- $75,000 - $85,000 a year
- Full-time
- Mechanic experience
- Computer skills
- In-person
- Parental leave
- Employee assistance program
Quick Apply
Executive Assistant & Transformation Program Manager
Otis —Sydney NSW
- Full-time
- Communication skills
Service Manager
Crown Equipment —Smithfield NSW
- Full-time
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Apprentice Technician (Earthmoving Division)
Liebherr-Australia Pty. Ltd. —Sydney NSW
- Full-time
- Computer skills
- Hand tools
- Health insurance
- On-the-job training
1d
Accessory Fitter -PDI Centre [ Moorebank ]
Harmony New Energy Auto Pro Servicing Pty Ltd —Moorebank NSW
- Urgently hiring
- Mechanic experience
- Power tools
Quick Apply
Inspection Technician & Trade Assistant
Bob Adams Lifting Pty Ltd —St Peters NSW
- $70,000 - $110,000 a year
- Full-time
- Forklift
- Education
- In-person
- Professional development assistance
Quick Apply
13h
Service Supervisor
RDO Equipment —Eastern Creek NSW
- Management
- Sales
- Customer service
7d
Tyre Technician / Fitter Car
Bridgestone —Artarmon NSW
- $30 - $35 an hour
- Full-time
- In-person
- Communication skills
- Time management
Quick Apply
Parts Interpreter
Toyota Material Handling Australia —Moorebank NSW
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
3d
Electrical Technician
The Bathla Group —Sydney NSW
- $75,000 - $95,000 a year
- Full-time
- Construction site
- Assembly
Body Repair Assembly Technician, Alexandria
Tesla —Alexandria NSW
- Full-time
- Mechanic experience
- Assembly
- Computer skills
- Employee stock purchase plan
- Health insurance
Apprentice Body Repair Technician (Panel Beater), Alexandria | January 2027 Intake
Tesla —Alexandria NSW
- Management
- Senior Secondary Certificate of Education
- Internship
- Opportunities for advancement
Maintenance Technician/ Handyperson
AccorHotel —Woolloomooloo NSW
- Full-time
- Maintenance
- Organisational skills
- Computer skills
- Employee assistance program
Quick Apply
National Workshop Manager
Atlas Copco Group —Blacktown NSW
- Hybrid work
- Maintenance
- Manufacturing
- Leadership
- Employee discount
1d
Automotive Mechanic- Calibration Technician
O'Brien Glass Industries Limited —Padstow NSW
- $80,000 - $100,000 a year
- Overtime
Service Technician -Byd Homebush
Harmony New Energy Auto Pro Servicing Pty Ltd —Homebush NSW
- Full-time
- Communication skills
Quick Apply
PDI Technician - New Car Storage/PDI Centre Sydney
Harmony New Energy Auto Pro Servicing Pty Ltd —Moorebank NSW
- Urgently hiring
- Mechanic experience
- Communication skills
Quick Apply

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Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
6 days ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

workshop technician jobs in parramatta, nsw

Aftersales Manager -Material Handling Equipment-NSW

Automotive Account Manager / Business Development

Laptop Repair Technician - Need soldering

Technician

Executive Assistant & Transformation Program Manager

Service Manager

Apprentice Technician (Earthmoving Division)

Accessory Fitter -PDI Centre [ Moorebank ]

Inspection Technician & Trade Assistant

Service Supervisor

Tyre Technician / Fitter Car

Parts Interpreter

Electrical Technician

Body Repair Assembly Technician, Alexandria

Apprentice Body Repair Technician (Panel Beater), Alexandria | January 2027 Intake

Maintenance Technician/ Handyperson

National Workshop Manager

Automotive Mechanic- Calibration Technician

Service Technician -Byd Homebush

PDI Technician - New Car Storage/PDI Centre Sydney

I want to receive the latest job alert for workshop technician in parramatta, nsw

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