In-Demand Desktop support Jobs in Docklands, Vic

Desktop Support Officer - Site Lead (Education)
Centorrino Technologies —Deer Park VIC
- $80,000 - $100,000 a year
- Full-time
- Communication skills
Quick Apply
2d
IT Field Technician
ITECHNOLOGY AUSTRALIA —Victoria Park VIC
- Up to $33.50 an hour
- Full-time
- Software troubleshooting
- In-person
Quick Apply
1d
ICT Technician - Term 4 start
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Communication skills
5h
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
5d
Senior IT Support Officer
Johns Lyng Group —Melbourne VIC
- Weekend availability
- Azure
- Free parking
9h
Telecommunications Network Planner
SNS Direct Pty Ltd —Tarneit VIC
- $75,000 - $80,000 a year
- Full-time
- In-person
- Time management
Quick Apply
2d
Computer Network and Systems Engineer
GQI Consulting Pty Ltd —Melbourne VIC
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- Engineering
- Administrative experience
Quick Apply
2d
Digital Workplace Engineer - Cloud
Interactive —Port Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Microsoft Office
- Employee discount
Quick Apply
1d
Senior Support Analyst
Woolpert —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Customer service
- Education
- Health insurance
- Employee assistance program
Quick Apply
Senior Workplace Engineer
Link Group —Docklands VIC
- On call
- Management
- Communication skills
WHS Manager (Work, Health, Safety Manager)
Mayflower —Brighton East VIC
- Full-time
- CPR Certification
- Nursing
- Management
- COVID-19 protective measures
- Parental leave
Deskside Services Regional Manager
Epiq Systems, Inc. —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Office
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- CRM software
- Computer Science
- Salesforce
Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer Science
- Administrative experience
- Bachelor's degree
Executive Assistant to the Chief Operating Officer
Spawnpoint Media —Melbourne VIC
- Hybrid work
- Communication skills
1d
Digital Workplace Engineer - Cloud
Interactive Pty Ltd —Port Melbourne VIC
- On call
- Remote
- Azure
- Management
- Microsoft Office
- Employee discount
1d
Senior Assurance Advisor, School Compliance Reviews
Catholic Education Commission of Victoria —Melbourne VIC
- Customer service
- Administrative experience
- Communication skills
Senior Test Analyst
ABN Group —Melbourne VIC
- Full-time
- Azure
- Salesforce
- DevOps
- Health insurance
- Annual leave
WHS Consultant
Citation Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- No degree
- Communication skills
- Parental leave
Endpoint Engineering Specialist
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- Parental leave
- Employee discount
Quick Apply

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desktop support jobs near docklands, vic

Desktop Support Officer - Site Lead (Education)

Centorrino Technologies
Deer Park VIC

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
2 days ago

Qualifications

Desktop support
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Desktop Support Officer - Site Lead to join our team in Deer Park.

Requirements

What you'll do:

Ensure the smooth day-to-day operations of customer environments.
Coordinate and deliver high-quality onsite technical support to customers across various locations, ensuring timely resolution of issues.
Oversee the diagnosis and resolution of hardware and software issues across a range of devices, including Macs, PCs, tablets, and voice platforms.
Take ownership of day-to-day technology issues and liaise with external third-party organisations.
Supervise and mentor a team of Desktop Support Officers, fostering a collaborative and high-performing work environment.
Facilitate training for team members to enhance their technical skills and ensure they stay up to date with emerging technologies.
Build strong relationships with clients, providing friendly and knowledgeable assistance while maintaining a positive customer experience.
Gather customer feedback to inform service improvements and maintain high levels of satisfaction.
Ensure adherence to company policies, procedures, and security protocols in all support activities.
Maintain accurate records of support activities, including incident tracking and resolutions, and provide regular reports on team performance and customer feedback.
Identify and implement process improvements to streamline operations.
Collaborate with other departments to deliver the highest quality solutions.

What you'll bring:

A passion for providing exceptional customer service, demonstrated through helping others resolve technical issues with computers and other technology devices, whether in a professional environment or assisting family and friends.
A strong interest in technology and a desire to ensure systems and devices are functioning effectively.
Willingness to learn new technologies and concepts to confidently liaise with staff and external vendors.
Strong communication skills when troubleshooting technical issues, with the ability to remain calm, explain problems clearly, and provide guidance on preventative measures.
A positive, proactive attitude with a proven track record of helping others resolve technical challenges.
Excellent verbal and written communication skills, with the ability to work effectively with a wide range of stakeholders.
Flexibility and adaptability when handling unusual situations, including adjusting work schedules or working additional hours when required to support business needs.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

desktop support jobs in docklands, vic

Desktop Support Officer - Site Lead (Education)

IT Field Technician

ICT Technician - Term 4 start

IT Systems Support Analyst

Senior IT Support Officer

Telecommunications Network Planner

Computer Network and Systems Engineer

Digital Workplace Engineer - Cloud

Senior Support Analyst

Senior Workplace Engineer

WHS Manager (Work, Health, Safety Manager)

Deskside Services Regional Manager

Delivery Consultant - Amazon Connect, AWS Professional Services

Senior Digital Support Engineer

Executive Assistant to the Chief Operating Officer

Digital Workplace Engineer - Cloud

Senior Assurance Advisor, School Compliance Reviews

Senior Test Analyst

WHS Consultant

Endpoint Engineering Specialist

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