In-Demand Warehouse work Jobs in Werribee, Vic

Trainee Graduate
Freighter Group —Brooklyn VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Quick Apply
9d
Yard & Storeperson (Victoria)
Contract Resources —Williamstown North VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Dispatch Coordinator
Linfox —Derrimut VIC
- Full-time
- Warehouse experience
- Parental leave
1d
Health, Safety & Wellbeing (HSW) Advisor
Kubota Australia and New Zealand —Truganina VIC
- Full-time
- Google Suite
- Engineering
- Data analysis skills
- Employee assistance program
Quick Apply
Storeperson / FL Driver
The Comfort Group (Parent) —Deer Park VIC
- Management
- Forklift
- Manufacturing
7d
Non Ferrous Operator
Sims Limited —Brooklyn VIC
- Overtime
- Management
- Customer service
- Forklift
- Parental leave
- Employee assistance program
Quick Apply
13d
Order Fulfilment Planner
Kubota Australia and New Zealand —Truganina VIC
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Microsoft Office
Quick Apply
5d
Delivery Driver - Footscray
Reece Group —West Footscray VIC
- Weekend availability
- Customer service
- Plumbing
- Annual leave
- Parental leave
15h
Operations Coordinator
Air Liquide —Sunshine North VIC
- Full-time
- Customer service
- ERP systems
- Computer skills
14d
TRUCK DRIVER / LABOURER
Western Scaffold —Laverton North VIC
- Overtime
- Forklift
- Construction experience
- Communication skills
PM Distribution Centre Supervisor
CSR —Yarraville VIC
- Full-time
- Customer service
- Supervising experience
- Warehouse experience
- Parental leave
- Employee assistance program
Quick Apply
1d
Refinery Operator
Wilmar —Yarraville VIC
- 12 hour shift
- Engineering
- Forklift
- Senior Secondary Certificate of Education
5d
Barista
Cornerstone Espresso —Avondale Heights VIC
- $27 - $50 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
- Professional development assistance
Quick Apply
1d
Landscape / Carpentry Labourer
BRL Group —Deer Park VIC
- $35 - $40 an hour
- In-person
Quick Apply
6d
Distribution Manager
Etex Group —Altona VIC
- Warehouse experience
- Business Administration
- Parental leave
- Employee assistance program
11d
Procurement Officer
Silverback Services Pty Ltd —Williamstown VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee assistance program
Quick Apply
14d
Loan Kit Technician
EBOS Group —Port Melbourne VIC
- Overtime
- ERP systems
- Time management
- Health insurance
- Parental leave
Southern Region Distribution Centre Manager
Vinidex Pty Ltd (Australia) —Sunshine VIC
- Full-time
- Bachelor's degree
- Budgeting
- Business
- Parental leave
- Employee assistance program
4d
Plant Operator / Labourers
Multiworks —Brooklyn VIC
- Overtime
- Construction experience
- Employee assistance program
Quick Apply
DC Supervisor
Metcash —Ravenhall VIC
- Full-time
- Organisational skills
- Warehouse experience
- Leadership
- Annual leave
- Parental leave
1h

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Trainee Graduate

Freighter Group
Brooklyn VIC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
9 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

Systems Aptitude - We will teach you the details
Customer Satisfaction: It's built into your DNA
Graduate Program

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Quick Apply

Refine Your Search

warehouse work jobs in werribee, vic

Trainee Graduate

Yard & Storeperson (Victoria)

Dispatch Coordinator

Health, Safety & Wellbeing (HSW) Advisor

Storeperson / FL Driver

Non Ferrous Operator

Order Fulfilment Planner

Delivery Driver - Footscray

Operations Coordinator

TRUCK DRIVER / LABOURER

PM Distribution Centre Supervisor

Refinery Operator

Barista

Landscape / Carpentry Labourer

Distribution Manager

Procurement Officer

Loan Kit Technician

Southern Region Distribution Centre Manager

Plant Operator / Labourers

DC Supervisor

I want to receive the latest job alert for warehouse work in werribee, vic

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