JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
Are you a professional and organised individual with excellent customer service skills? We're seeking a Receptionist to join our dynamic property management team. Reporting to the Centre Manager, you'll be the welcoming face of our retail centre, managing front desk operations whilst providing crucial administrative support to our team at The Strand at Coolangatta. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position plays a vital role in creating an environment where collaboration flourishes. You'll manage reception operations with professionalism and warmth, handle incoming communications, coordinate visitor experiences, and provide administrative assistance that keeps our workplace running efficiently. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll be at the heart of facilitating those connections every day.
Note: This role is part-time position only
An overview of the role:
Greet and welcome all visitors, clients, and employees with professionalism and warmth, ensuring an exceptional first impression
Manage incoming calls, emails, and correspondence, directing inquiries to appropriate team members efficiently
Coordinate meeting room bookings, manage conference room setups, and ensure spaces are prepared with necessary technology and refreshments
Maintain reception area presentation, ensuring the space reflects JLL's professional standards and brand image
Process incoming and outgoing mail, courier deliveries, and coordinate shipping arrangements
Manage visitor access procedures, issue visitor badges, and maintain security protocols
Provide administrative support including data entry, document preparation, filing, and maintaining office supplies inventory
Coordinate with building management, vendors, and service providers to ensure seamless office operations
Assist with event coordination, employee gatherings, and special office initiatives that strengthen team culture
Sounds like you? This is what we are looking for:
Proven experience in reception, front desk, or customer service roles
Excellent verbal and written communication skills with a professional and friendly demeanor
Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Exceptional organizational skills with ability to manage multiple priorities simultaneously
Professional appearance and presentation aligned with corporate environment standards
Ability to maintain confidentiality and handle sensitive information with discretion
Strong problem-solving skills and ability to remain calm under pressure
Flexibility to adapt to changing priorities and support various departments as needed
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ529575
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
