In-Demand Technical support Jobs in Docklands, Vic

ICT Engineer
BAE Systems —Melbourne VIC
- Weekend availability
- Hybrid work
- Management
- Engineering
- Administrative experience
4d
Level 2 Service Desk Engineer
EFEX —South Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- Communication skills
Quick Apply
ICT Product Specialist - Digital Evidence Management
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Agile
- Leadership
5h
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- AI
Dynamics 365 CE Senior Technical Support Consultant
Fusion5 —Melbourne VIC
- Full-time
- Azure
- AI
- Communication skills
Quick Apply
Network Administrator
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Azure
- No degree
- Parental leave
10d
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
ICT Product Specialist
Victoria Police —Melbourne City Centre VIC
- Full-time
- Organisational skills
8d
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
5d
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
ICT Project and Systems Lead
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
10d
Classroom Teacher (ICT Specialist)
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Typing
6d
Finance Business Applications Specialist - IT
For Purpose Aged Care —Cheltenham VIC
- Remote
- Microsoft Excel
- SQL
- Analysis skills
- Work from home
- Employee assistance program
21h
Food Tech Support
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Communication skills
4d
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
ICT and SCADA Engineer
Hatch —Melbourne VIC
Quick Apply
ICT Product Specialist - Digital Evidence Management
Victoria Police —Melbourne City Centre VIC
- Full-time
- Management
- Agile
- Leadership
2h

More jobs to discover

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Level 2 Service Desk Engineer
EFEX —South Melbourne VIC
As a Level 2 Service Desk Engineer, you'll play a key role in supporting and maintaining a broad range of client environments. Strong hands-on experience with:
$80,000 - $100,000 a year
Quick Apply
Senior Digital Support Engineer
Service Stream —Melbourne VIC
Discounts – Access to hundreds of retail and service discounts including Woolworths, JB Hi-Fi, Airbnb and Bupa.

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ICT Engineer

BAE Systems -
Melbourne VIC

Apply Now

Job Details

4 days ago

Qualifications

System administration
Management
Deployment
Engineering
Technical support
Administrative experience
IT infrastructure
Release management
Security
System security
Communication skills

Full Job Description

Location

Melbourne, VIC , Australia

Information technology

Experienced professionals

ICT Engineer

Job Location: Melbourne Central Office (Bourke Street)

We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.

Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work.

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow – shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space – there’s no limit to where a career at BAE Systems could take you. We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight and hybrid working.

We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight and hybrid working.

Role Description

The role combines ICT engineering, system administration, and technical support skills to ensure the reliability, and performance of business-critical systems.

Working closely with the ICT Team Lead, the successful candidate will contribute to the implementation of ICT solutions, maintain operational environments, provide technical support, and deliver high-quality services and continuous improvement initiatives.

Core Duties:

Design, implement and maintain ICT engineering solutions that support operational and business requirements.
Deliver ICT projects and assigned technical tasks within agreed schedules and budgets.
Provide Level 3 Help Desk support in accordance with Service Level Agreement (SLA) requirements, including:
- Investigating, troubleshooting and resolving incidents.
- Responding to and fulfilling service requests.
- Escalating issues where required and ensuring effective resolution.
Monitor, test and deploy security patches to maintain system security and compliance.
Deploy software builds and releases across development, testing and production environments.
Maintain and support ICT infrastructure and associated support environments.
Perform upgrades and maintenance of Commercial Off-The-Shelf (COTS) software products.
Develop, update and maintain accurate ICT design documentation, procedures and knowledge articles.
Liaise with technology vendors and service providers to investigate and resolve technical issues.
Establish and maintain effective working relationships with customer and end users.
Identify opportunities for and contribute to continuous process and service improvement initiatives.
Occasionally participating in planned after-hours activities when required, including weekends, early mornings or evenings.

About YOU

Australian citizenship and currently hold minimum Negative Vetting Level 1 (NV1) security clearance.
A degree in ICT/ Engineering.
3-4 years of demonstrated experience in ICT engineering roles
Experience in implementing ICT infrastructure and system solutions.
Proven ability to deliver technical projects and tasks within defined timelines and budgets.
Strong troubleshooting and problem-solving skills, with experience providing Level 3 support in a service management environment.
Experience with software deployment eg. MCM, system maintenance and release management processes.
Knowledge of security patch management and system hardening practices.
Experience supporting and upgrading Commercial Off-The-Shelf (COTS) applications.
Ability to develop and maintain technical documentation to a high standard.
Strong stakeholder engagement and communication skills, including the ability to work effectively with technical teams, vendors and end users.
Demonstrated commitment to customer service and continuous improvement.
Ability to work independently and collaboratively within a team environment.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work – this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family – support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

We support our veteran community through VetNet Australia, along with initiatives such as Reserve Service Leave, a Veteran Mentoring Program, and partner-supported programs.

We welcome applications from all candidates and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

We are proud to be recognised as an employer of choice for women by WORK180 and recipients of the Benchmarcx Top Employer for Candidate Experience Excellence 2026. As members of the Circle Back Initiative, we commit to responding to every applicant.

If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss the support you may need. You can also connect with us via Careers and Employment.

Security statement

Please note, as a defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain one. Further information regarding security clearances.

Information technology

Experienced professionals

Apply Now

Refine Your Search

technical support jobs in docklands, vic

ICT Engineer

Level 2 Service Desk Engineer

ICT Product Specialist - Digital Evidence Management

Principal Technical Support Engineer

Dynamics 365 CE Senior Technical Support Consultant

Network Administrator

Senior Service Desk Engineer

ICT Product Specialist

Director, Service Delivery Support (ICT systems)

Senior Desktop Support Analyst

ICT Project and Systems Lead

Classroom Teacher (ICT Specialist)

Finance Business Applications Specialist - IT

Food Tech Support

Senior Systems Administrator

Senior Systems Engineer - Intergrated Product Support (IPS)

Customer Service Desk Lead (Technical)

ICT and SCADA Engineer

ICT Product Specialist - Digital Evidence Management

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