In-Demand Customer service representative Jobs in Point Cook, Vic

Guest Services Agent
Ovolo Group —South Yarra VIC
- Part-time
- Office experience
21h
Telstra Retail: Full Time Customer Service & Sales Consultant – Melbourne Flagship Store
Telstra Business Technology Centre Perth South —Melbourne VIC
- $71,330 a year
- Full-time
- Customer service
7d
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Melbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Rental Operations Agent / Customer Service Agent (Casual)
Avis Budget Group —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
5d

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Guest Services Agent

Ovolo Group -
South Yarra VIC

Apply Now

Job Details

Part-time
21 hours ago

Qualifications

Office experience

Full Job Description

Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remain as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

Your Hotel - Ovolo South Yarra

That’s the way, uh-huh, uh-huh I like it!

Blending past, present, and progressive, Ovolo Melbourne is a place where retro chic and pop art collide. Taking its design cues from the days of disco, rock gods, and retro glamour, the vibe of Ovolo South Yarra is bold, creative, and unpredictable. Designed for effortless living, Ovolo South Yarra features 123 guest rooms, Lona Misa Restaurant & Bar, and event spaces.

The Gig

We are on the lookout for our next Wonder Maker, aka Guest Service Agent, to join our fun and exciting team. As our GSA, you will be the first point of contact for our guests when entering any of our hotels. You will be their first impression of the hotel and brand, and we want it to be a lasting impression! This is a Part-Time role and will require flexibility with availability. Your responsibilities will include, but not be limited to:

Greeting guests as they enter the hotel
Checking in & out guests
Modify and adjust guest bookings accordingly
Promote the hotel and all it has to offer!
Make suggestions to guests from your knowledge of the area
Attending to guest enquiries in person or via phone, email, and website
Supporting the Front Office management team in ensuring the smooth running of hotel operations

About you

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and, most importantly, your team! You have a strong passion for customer service and ensuring ultimate customer satisfaction. We want you to be the reason the guest returns to the hotel and boasts about it to everyone! Ideally, you will have previous front office experience. If you have the right bubbly personality, we want to hear from you!

What you'll get...

Well, there's the chance to shine in a brilliant team environment in Australia, Hong Kong, and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you
Receive Hotel benefits in rooms and our fabulous F&B outlets
Stay Fit and Fabulous; be involved in our Wellbeing Programmes
Develop relationships and make a difference to other people’s lives through our Community Programme
Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

Apply now!

Apply Now

Refine Your Search

customer service representative jobs in point cook, vic

Guest Services Agent

Telstra Retail: Full Time Customer Service & Sales Consultant – Melbourne Flagship Store

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Rental Operations Agent / Customer Service Agent (Casual)

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