In-Demand Case manager Jobs in Strathpine, Qld

Medical Case Manager
Allianz —Brisbane QLD
- Full-time
- Customer service
- Case management
- Communication skills
- Travel reimbursement
9d
Senior Psychologist / Case Manager
Queensland Government —Brisbane QLD
- Discharge planning
- Leadership
- Communication skills
4d
Workplace Relations Advisor - Brisbane/Sydney
Cater Care Australia / Cater Care Services —Milton QLD
- Part-time
- Hybrid work
Quick Apply
5d
Manager – Global Mobility Advisory
KPMG Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
- Parental leave
Quick Apply
12d
Manager – Global Mobility Advisory
KPMG —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Leadership
- Parental leave
12d
AI Governance Lead
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- AI
- Work from home
- Gym membership
5d
ER/IR Advisor
Affinity Education Group —Brisbane QLD
- Full-time
- Bachelor's degree
- No degree
- Business
Senior Consultant - Software Implementation (Hybrid Work Schedule)
Quorum Software —Brisbane QLD
- Full-time
- Hybrid work
- Oracle
- Management
- Business development
9d
IT Support Engineer - Queensland
Harris Farm —Brisbane QLD
- $80,000 a year
- Full-time
- Azure
- Management
- Customer service
- Employee discount
4d
Senior Psychologist | Clinical Services Regional Manager QLD/NSW
Acacia Connection —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance program
Quick Apply
Senior Process Engineer
Coogee —Lytton QLD
- Full-time
- Management
- Engineering
- Analysis skills
- Parental leave
- Employee assistance program
11d
Senior Analyst | Real Estate Advisory
Deloitte —Brisbane QLD
- Microsoft Excel
- Research
- Communication skills
- Parental leave
Senior Consultant - Software Implementation (Hybrid Work Schedule)
Quorum Business Solutions —Brisbane QLD
- Full-time
- Hybrid work
- Oracle
- Management
- Business development
9d
Occupational Therapist (NDIS) - Brisbane
Proactive Health —Brisbane QLD
- $85,000 - $110,000 a year
- Full-time
- Private practice
- Writing skills
- Bachelor's degree
- Employee discount
Quick Apply
Product Support - Crushing & Screening QLD
Onetrak —Brisbane QLD
- $140,000 - $150,000 a year
- Microsoft Excel
- Sales
- POS
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Delivery Solutions Architect
Databricks —Brisbane QLD
- Computer Science
- SQL
- Bachelor's degree
Physiotherapist - Senior | Remote Specialist
Axis —Brisbane QLD
- $90,000 - $100,000 a year
- Part-time
- Remote
- Management
- Case management
- Communication skills
- Work from home
Quick Apply
Occupational Therapist
Early Start Australia —Toowong QLD
- Full-time
- Clinic
- First Aid Certification
- Organisational skills
- Annual leave
Quick Apply
Physiotherapist - Casual/Locum
United Physiotherapy Group —Brisbane QLD
- From $50 an hour
- Bachelor's degree
- Patient care
- In-person
- Referral program
Quick Apply
4d

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Medical Case Manager

Allianz -
Brisbane QLD

Apply Now

Job Details

Full-time
9 days ago

Benefits

Travel reimbursement

Qualifications

Customer service
Case management
Communication skills

Full Job Description

Case Manager Medical Health

Help people when they need it most.
At Allianz Partners, we provide medical and travel assistance to customers facing unexpected health events, both locally and around the world. As aCase Manager Medical Health, you'll be at the centre of our operations, coordinating assistance, supporting customers during challenging situations, and helping deliver exceptional outcomes through efficient case management and compassionate service.
This is an opportunity to join a dynamic, high-performing team where no two days are the same.

What you'll be doing

As a Case Manager, you'll be responsible for managing inbound and outbound communications and coordinating medical assistance cases from first contact through to resolution.

You'll:

Deliver exceptional customer service across phone and email channels
Gather critical information and accurately document cases in real time
Coordinate support for customers experiencing medical events while travelling or requiring assistance
Ensure medical cases are referred appropriately to Registered Nurses and clinical staff
Liaise with healthcare providers, hospitals, travel partners, and internal stakeholders
Monitor case progress and proactively follow up to ensure positive outcomes
Escalate urgent, complex, or high-risk cases in line with procedures
Maintain accurate records and comply with operational, regulatory, and client requirements
Contribute to a collaborative team environment focused on delivering outstanding customer experiences

What we're looking for

We're seeking individuals who combine empathy and customer focus with strong organisational and problem-solving skills.

You'll bring:

Experience in customer service, case management, healthcare administration, insurance, assistance, claims, or contact centre environments
Strong verbal and written communication skills
The ability to remain calm, professional, and solutions-focused under pressure
Excellent attention to detail and data accuracy
Strong multitasking and prioritisation skills
Confidence navigating multiple systems and technologies simultaneously
A proactive mindset and willingness to embrace new ways of working
The ability to make sound decisions within established guidelines
A genuine passion for helping people

What will set you apart

You'll thrive in this role if you are:

Naturally empathetic and resilient
Curious and adaptable when learning new processes and technologies
Comfortable working in a fast-paced, digitally enabled environment
Skilled at using information, systems, and tools to make informed decisions
Focused on continuously improving the customer experience
A collaborative team player who contributes positively to team success

Why Allianz Partners?

At Allianz Partners, our values ofCaring, Connected, Professional and Proactive guide everything we do.

We offer:

Meaningful work that makes a difference in people's lives
Comprehensive training and ongoing development
Supportive leaders and collaborative teams
Opportunities to grow your career within a global organisation
Exposure to evolving technologies and innovative ways of working
A diverse and inclusive workplace where your contribution is valued

Working Arrangements

This role operates within a 24/7 assistance environment and requires flexibility to work rotating shift rosters.
103241 | Customer Services Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board.Let's care for tomorrow.

Apply Now

Refine Your Search

case manager jobs in strathpine, qld

Medical Case Manager

Senior Psychologist / Case Manager

Workplace Relations Advisor - Brisbane/Sydney

Manager – Global Mobility Advisory

Manager – Global Mobility Advisory

AI Governance Lead

ER/IR Advisor

Senior Consultant - Software Implementation (Hybrid Work Schedule)

IT Support Engineer - Queensland

Senior Psychologist | Clinical Services Regional Manager QLD/NSW

Senior Process Engineer

Senior Analyst | Real Estate Advisory

Senior Consultant - Software Implementation (Hybrid Work Schedule)

Occupational Therapist (NDIS) - Brisbane

Product Support - Crushing & Screening QLD

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Delivery Solutions Architect

Physiotherapist - Senior | Remote Specialist

Occupational Therapist

Physiotherapist - Casual/Locum

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