In-Demand Helpdesk support Jobs in Australia

IT Support Officer - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
1d
Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia
OMERS —Sydney NSW
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
Oracle Fusion HCM
Pyramid Global Technologies —New South Wales
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Event Safety Coordinator
VenuesWest —Perth WA
- $8.00 - $112,711.30 a year
- Full-time
- First Aid Certification
- Construction experience
- Leadership
2d
Customer Experience & Community Coordinator
BOODY AUSTRALIA PTY LIMITED —Surry Hills NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick Apply
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Change Manager, Digital Transformation – Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
11d
Operational Training Specialist
Workskil Australia Ltd —Adelaide SA
- Full-time
- Management
- No degree
- Communication skills
Technical Team Lead
Techist —Sydney NSW
- $90,000 a year
- Full-time
- Hybrid work
- Scripting
- Work from home
Quick Apply
6d
Executive Coordinator, Clerk Grade 5/6 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
4d
Senior Service Desk Analyst
Populous —South Brisbane QLD
- $85,000 - $105,000 an hour
- Weekend availability
- Azure
- Organisational skills
- SharePoint
- Annual leave
- Parental leave
National Alliance Program Manager
Logicalis —New South Wales
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Handy Person
BGIS —Brisbane Airport QLD
- Overtime
- Customer service
- Senior Secondary Certificate of Education
- Plumbing
- Parental leave
- Referral program
9d
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
1d
Help Desk and Training Team Lead
ITW —Dandenong VIC
- Full-time
- Construction experience
- Manufacturing
- Communication skills
9d
Solutions Engineer
Epic IT —North Perth WA
- Full-time
- Azure
- Writing skills
- Microsoft Office
- Work from home
Quick Apply
Cook
Amentum —Alice Springs NT
- Full-time
- Hospitality
- Bachelor's degree
- Business
Commercial Account Executive- Customer Growth
Klaviyo —Sydney NSW
- $110,000 a year
- AI
- Marketing
Quick Apply
8d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills

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helpdesk support jobs near australia

IT Support Officer - Broadbeach, QLD

Ignite -
Broadbeach QLD

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee rewards program
Paid volunteer leave

Qualifications

Computer Science
Customer service
LAN
Technical support
Bachelor's degree
WAN
Help desk
Information Technology

Full Job Description

Job no: 532341
Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Digital and Technology

Ignite Travel Group is looking for an IT Support Analyst to join our Technology team and play a key role in keeping our people connected, productive, and supported. Reporting to the IT Operations Manager, you will work closely with managers and team members across the business, delivering exceptional technical support and maintaining a reliable computing environment. This is a hands-on opportunity where you'll troubleshoot issues, support network infrastructure, deploy new technology, and contribute to continuous improvement initiatives that enhance the overall employee experience.

A day in the life:

Provide first-line technical support to end-users, resolving hardware, software, and system issues in a timely manner.
Manage incidents and service requests through the ticketing system, ensuring accurate documentation and SLA compliance.
Install, configure, maintain, and troubleshoot computer hardware, peripherals, and software applications.
Perform system upgrades, software updates, and security patching activities.
Support LAN, WAN, and WLAN environments, including troubleshooting connectivity and network-related issues.
Deploy and configure new laptops, workstations, mobile devices, and user accounts in line with security requirements.
Maintain IT security standards through user access management, malware protection, backups, and policy compliance.
Identify and implement opportunities to improve IT processes, service delivery, and operational efficiency.
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Who you are:

Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
Proven experience in an IT Helpdesk, Service Desk, Desktop Support, or similar technical support environment.
Demonstrated experience supporting users, ICT systems, and multi-site technology environments.
Strong knowledge of LAN, WAN, WLAN infrastructure, networking fundamentals, and troubleshooting techniques.
Experience supporting routers, switches, wireless access points, and network connectivity.
Proficiency supporting Windows, macOS, and common business software applications.
Strong understanding of IT security standards, controls, and best practices.
Excellent communication, problem-solving, and customer service skills, with the ability to work independently and collaboratively.

What you'll enjoy:

Ongoing skills development

Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

‍

️ Access to industry leading health and well - being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

Take volunteer leave as part of giving back to the local community

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close:

Apply Now

Refine Your Search

helpdesk support jobs in australia

IT Support Officer - Broadbeach, QLD

Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia

Oracle Fusion HCM

IT Operations Technician

Event Safety Coordinator

Customer Experience & Community Coordinator

IT Operations Technician

Change Manager, Digital Transformation – Clerk Grade 9/10 - Parliament of NSW - Sydney

Operational Training Specialist

Technical Team Lead

Executive Coordinator, Clerk Grade 5/6 - Parliament of NSW - Sydney

Senior Service Desk Analyst

National Alliance Program Manager

Handy Person

Service Desk Engineer

Help Desk and Training Team Lead

Solutions Engineer

Cook

Commercial Account Executive- Customer Growth

Lvl 2 Systems Engineer

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