In-Demand At your service manager (front office) Jobs in Queensland

Assistant Manager - Front Office
NOVOTEL —Surfers Paradise QLD
- $79,521 a year
- Weekend availability
- Hospitality
- Management
- Microsoft Office
Quick Apply
Front Desk Manager
UniLodge Australia Pty Ltd —Brisbane QLD
- Full-time
- Communication skills
Administration and Events Coordinator - Fixed Term – Wildlife Warriors
Australia Zoo —Beerwah QLD
- Weekend availability
- Customer service
- Communication skills
2d
Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
- $65,000 - $75,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Front desk
- Employee discount
Quick Apply
8d
Hotel Service Manager
Xanadu Main Beach Resort —Main Beach QLD
- $80,000 - $115,000 a year
- Full-time
- In-person
- Resort
- Office experience
Quick Apply
7h
Front Office Supervisor - Nights
PULLMAN —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick Apply
Front Office Receptionist
RIVER PARK CENTRAL QUEST HOTEL UNIT TRUST —Brisbane QLD
- $33.85 - $35.00 an hour
- In-person
Quick Apply
5d
Quality Manager
Monadelphous —Chinchilla QLD
- Engineering
- Construction experience
- Communication skills
Guest Experience Host - VIP
Fanda Group —South Brisbane QLD
- $35 - $50 an hour
- Weekend availability
- Hospitality
- Restaurant experience
Quick Apply
The Athlete’s Foot Store Manager | Townsville
The Athletes Foot —New Townsville City QLD
- Full-time
Quick Apply
Advisor, Health and Safety
Thiess —Mount Isa QLD
- Full-time
- Microsoft Office
- Health insurance
Retail Store Manager
Worklocker —Maroochydore QLD
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Swim School Customer Experience Manager - Mount Ommaney
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- Administrative experience
- First Aid Certification
- In-person
Quick Apply
Senior Project Coordinator
Monadelphous —Brisbane QLD
- Monday to Friday
- Engineering
- Maintenance
- Construction experience
Prep Chef
YOMG - Yo My Goodness —Broadbeach Waters QLD
- $1,250 - $1,350 a week
- Full-time
- Microsoft Excel
- In-person
- Kitchen experience
- Employee discount
- Professional development assistance
Quick Apply
Apartment Cleaner
Pacifc Property Service —Bilinga QLD
- $33 - $35 an hour
- Weekend availability
- Management
- Cleaning
- In-person
Quick Apply
3d
Senior Interior Designer
Amicus —Brisbane QLD
- Weekend availability
- Hybrid work
- Construction experience
- Leadership
- Communication skills
- Work from home
Quick Apply
Landscape Legends & Garden Maintenance Gurus
Garden Life Landscapes —Brisbane QLD
- Part-time
- Customer service
AI Engineer
Auto & General Holdings —Toowong QLD
- AWS
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Sales Manager- Capalaba
4WD SUPACENTRE —Capalaba QLD
- Full-time
- Sales
- Leadership
- Employee discount
Quick Apply

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Assistant Manager - Front Office

NOVOTEL -
Surfers Paradise QLD

Quick Apply

Job Details

Full-time
$79,521 a year

Benefits

Birthday leave
Uniform provided

Qualifications

Hospitality
Management
Microsoft Office
OPERA
Hotel experience
Office experience

Full Job Description

Company Description

About Novotel Surfers Paradise…

Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

#BELIMITLESS #accor pacific careers

Job Description

Are you a natural leader who thrives in a fast‑paced environment where no two days are the same? Do you love creating memorable guest experiences and keeping operations running smoothly? If so, we’d love to meet you.

About the job…

At Novotel Surfers Paradise, we pride ourselves on delivering exceptional service with warmth, professionalism, and attention to detail. As we continue to grow, we’re looking for a confident and proactive Assistant Manager to support our daily operations and uphold our high standards.

As Assistant Manager - Front Office, you will be the hotel representative in the absence of the Front Office Manager and will lead by example, providing operational support and inspiring the Front Office Team to deliver a warm and personalised hospitality to each and every guest, upholding our Novotel and Accor brand standards. This is a permanent full-time position, 38 hours per week.

As Assistant Manager, you will be the go‑to person for guests and staff during your shift. You’ll oversee hotel operations, resolve issues with calm efficiency, and ensure every guest leaves with a smile.

Key responsibilities:

Responsible for the day-to-day operations of the hotel across all departments in the absence of Department Heads.
Responsible for the day-to-day operations of Front Office
The position will liaise closely with other department heads in the hotel
The role is primarily responsible for ensuring a high level of customer service at all times
Optimise Hotel occupancy to attain the highest possible occupancy and average rate
Provide hands‑on support to staff and foster a positive team culture
Handle guest enquiries, complaints, and special requests with professionalism
Conduct property walk‑throughs and ensure safety and service standards are met
Assist with staff training, rostering, and performance support
Manage emergency situations and act as the senior decision‑maker on duty
Maintain accurate reports and handovers between shifts
Ensure customer/guest and staff needs are met

Qualifications

About you…

Experience:

Previous supervisory or management experience within a Hotel Front Office department.
Previous experience using OPERA Cloud, checking in and out guests in a 200+ Hotel
A driven problem solver with a creative approach to delivering the ultimate guest experience
A passion for hospitality and delivering exceptional guest service
A calm, confident presence under pressure
An outcome driven approach to performance and results, striving to achieve excellence.
Proven strong Microsoft office skills and clear communication
Committed to driving Loyalty (ALL Livelimitless) and memorable guest experiences
A positive, enthusiastic attitude and the ability to work a flexible rotating 7-day roster including week-ends and public holidays.
A flexible and adaptable approach to be able to respond to a variety of different work situations
Ability to work a rotating roster, including evenings, weekends and public holidays

Please note: Full working rights for Australia required, we are unable to sponsor for this position.

Additional Information

So, when will you be joining us?

The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

Ongoing career and professional development opportunities
A rewarding work environment
Global discounts on hotel accommodation & Food and Beverage

What’s in it for you?

Uniform provided
Paid birthday leave after six months
Free staff meals during shift
Supportive leadership and collaborative team environment
Generous ACCOR perks including discounted accommodation and restaurant’s
A collaborative, vibrant culture
Professional development opportunities
ACCOR Career Milestone celebrations
A reward and recognition program

What are you waiting for? APPLY NOW!

Quick Apply

Refine Your Search

at your service manager (front office) jobs in queensland

Assistant Manager - Front Office

Front Desk Manager

Administration and Events Coordinator - Fixed Term – Wildlife Warriors

Front Office & Operations Team Leader

Hotel Service Manager

Front Office Supervisor - Nights

Front Office Receptionist

Quality Manager

Guest Experience Host - VIP

The Athlete’s Foot Store Manager | Townsville

Advisor, Health and Safety

Retail Store Manager

Swim School Customer Experience Manager - Mount Ommaney

Senior Project Coordinator

Prep Chef

Apartment Cleaner

Senior Interior Designer

Landscape Legends & Garden Maintenance Gurus

AI Engineer

Sales Manager- Capalaba

I want to receive the latest job alert for at your service manager (front office) in queensland

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