In-Demand Program administrator Jobs in Broadmeadows, Vic

Insurance Claims Manager Hybrid
Hostplus —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Wellness program
- Parental leave
Systems & Technology Specialist - CYP AMS
John Holland —Melbourne VIC
- Contract
- CAD
- Bachelor's degree
- No degree
- Parental leave
Quality Control Specialist
Link Group —Docklands VIC
- Microsoft Office
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
2d
Director | KU Maidstone Children's Centre, Part Time
KU Children's Services —Maidstone VIC
- Part-time
- Management
- First Aid Certification
- Communication skills
- Parental leave
- Employee discount
Senior Compliance Manager, Retirement Solutions
Link Group —Docklands VIC
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Technical Implementation & Support Engineer (APAC)
Nicolab —Melbourne VIC
- $120,000 - $150,000 a year
- Part-time
- Remote
- AWS
- Education
- Bachelor's degree
- Annual leave
- Referral program
Quick Apply
Senior Manager - Financial Crime Strategy and Operations
Health Employees Superannuation Trust Australia —Melbourne VIC
- Analysis skills
- Financial services
- AI
- Parental leave
- Employee assistance program
Manager Procurement Support
Department of Transport and Planning —Melbourne VIC
- $138,631 - $185,518 a year
- Full-time
- Construction experience
1d
Senior Channels Sales manager
Delinea —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- AI
- Negotiation
- Health insurance
- Employee assistance program
Head of Compliance
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Insurance Claims Specialist Hybrid
Hostplus —Melbourne VIC
- Administrative experience
- Leadership
- Communication skills
- Wellness program
- Parental leave
14d
Manager, Claims Performance & Excellence
NGS Super —Melbourne VIC
- Full-time
- Organisational skills
- AI
- Communication skills
Quick Apply
10d
Senior Analyst - Compliance
Hostplus —Melbourne VIC
- Full-time
- Financial services
- Wellness program
- Parental leave
1d
Senior Power Platform Developer
Link Group —Docklands VIC
- Azure
- DevOps
- Master's degree
- Parental leave
- Employee assistance program
Senior Manager - Salesforce Industry Solutions
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Salesforce
- Parental leave
Quick Apply
Contract Management Lead, Commercial & Infrastructure
Department of Health —Melbourne VIC
- $193,946 - $263,771 a year
- Full-time
- Administrative experience
- Recruiting
8h
Site Manager
Built Holdings —Melbourne VIC
- Full-time
- Construction experience
- Leadership
- Parental leave
Integrity Lawyer
Tennis Australia —Melbourne VIC
- Full-time
- Bachelor's degree
- Negotiation
- Free parking
- On-the-job training
10d
Senior Pharmacist
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $108,820.00 - $123,905.60 a year
- Part-time
- Patient monitoring
- Master's degree
- Paediatrics
14d
Platform Lead – ServiceNow
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- DevOps
- Engineering
- Parental leave
Quick Apply
8d

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program administrator jobs near broadmeadows, vic

Insurance Claims Manager Hybrid

Hostplus -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Wellness program
Complimentary flu shots
Parental leave
Employee assistance program

Qualifications

Quality assurance
Risk management
Leadership
Communication skills

Full Job Description

LocationMelbourne VIC, Australia

Work TypeFull time

Positions1 Position

Published At:2 months ago

Category: Insurance Operations

How will you make an impact?

Are you passionate about making a positive impact to our members dignified retirement?

In this role, you will make a meaningful impact by leading the delivery of end-to-end insurance claims services that support members through some of life’s most critical moments. By driving fair, timely and high-quality claims outcomes, strengthening relationships with insurers, and leading a high-performing team, you will help ensure our members receive the support they need with care, consistency and integrity—ultimately contributing to their confidence in a dignified retirement.

The opportunity

This is a pivotal leadership opportunity to shape the delivery of end-to-end insurance claims services within a dynamic superannuation environment. You will lead a high-performing claims team, ensuring the timely, fair and consistent assessment of TPD, Income Protection and Death claims, while driving strong service outcomes for members. Working closely with insurers and key stakeholders, you will optimise claims processes, uplift capability, and embed best-practice governance to balance member outcomes, risk and operational efficiency.

About you

You are an experienced claims leader with a strong background in life insurance within superannuation, bringing deep expertise across end-to-end claims management and governance. You are passionate about delivering fair and compassionate member outcomes, combined with a sharp focus on service, compliance and quality. This role offers the opportunity to influence strategy, lead continuous improvement initiatives and make a genuine difference during critical moments in our members’ lives.

You will bring:

Proven leadership experience managing and developing high-performing claims teams
Strong technical knowledge across TPD, IP and Death claims within a regulated environment
A track record of delivering claims outcomes in line with SLA, regulatory and quality standards
Experience managing stakeholder relationships, including insurers and administrators
The ability to lead through change, drive process improvement and enhance operational performance
Strong communication, coaching and influencing skills, with a focus on continuous improvement
A member-first mindset, underpinned by empathy, integrity and sound judgement

Key Experience & Capabilities

Tertiary qualifications in a relevant discipline (Finance, Commerce, or similar) preferred
Demonstrated leadership experience managing end-to-end life insurance claims operations across TPD, Income Protection and Death/Terminal Illness within a superannuation environment
Strong technical expertise in claims assessment, ensuring decisions align with Trust Deed provisions, SIS legislation and AFCA guidance
Proven ability to lead, coach and develop high-performing claims teams, driving capability uplift and a strong performance culture
Experience managing claims portfolios to service level agreements, balancing member outcomes, quality and operational efficiency
Well-developed stakeholder management skills, with the ability to effectively partner with insurers, administrators and internal teams
Track record in complaints management and dispute resolution, exercising sound judgement and maintaining a member-first approach
Experience in claims governance, risk management and quality assurance within a regulated financial services environment
Demonstrated ability to identify improvement opportunities and lead process optimisation and change initiatives
High level communication and influencing skills, with the ability to lead through change and drive a culture of continuous improvement
A strong member-centric mindset, with the ability to deliver outcomes with empathy, integrity and care during critical life moments

What can we offer you?

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

We contribute 3% more to your super on top of the standard employer amount
A hybrid and flexible work environment
Dedicated per person development budget to support your growth
Additional paid leave over Christmas and New Year
Additional 5 days paid “flex leave”, so that you can take time out when you need it
20 weeks paid parental leave
Total Wellness Program, including benefits such as free flu shots, comprehensive EAP support, access to medical experts and wellness related events throughout the year
Community service leave
Salary continuance insurance
Access to long service leave at 5 years
Access to subsidised financial advice

Just to name a few!

About us

At Hostplus, we passionately provide around 1.9 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

Our commitment to diversity and inclusion

We are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at [email protected] and to let us know how we can support.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check. Applicants must have current and unrestricted work rights in Australia (sponsorship is not available for this role).

Apply Now

Refine Your Search

program administrator jobs in broadmeadows, vic

Insurance Claims Manager Hybrid

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Quality Control Specialist

Director | KU Maidstone Children's Centre, Part Time

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Senior Manager - Financial Crime Strategy and Operations

Manager Procurement Support

Senior Channels Sales manager

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Senior Insurance Claims Specialist Hybrid

Manager, Claims Performance & Excellence

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Senior Power Platform Developer

Senior Manager - Salesforce Industry Solutions

Contract Management Lead, Commercial & Infrastructure

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Integrity Lawyer

Senior Pharmacist

Platform Lead – ServiceNow

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