In-Demand Serco Jobs | SimplyHired

Team Leader
Serco Plc —Perth Eastern Suburbs WA
- $39.37 an hour
- 8 hour shift
- Communication skills
- Negotiation
2d
Talent Acquisition Business Partner - Defence and Maritime
Serco Plc —Sydney NSW
- Full-time
- Recruiting
- Organisational skills
- Communication skills
2d
Finance Business Partner
Serco Plc —Murdoch WA
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
3d
Registered Nurse
Serco Plc —New Townsville City QLD
- Day shift
- CPR Certification
- Acute care experience
- Nursing
- Free parking
Program Facilitator
Serco Plc —Wooroloo WA
- Full-time
- Psychology
- Communication skills
6d
Assistant Maritime Warfare Instructor
Serco Plc —Watsons Bay NSW
- Full-time
- Microsoft Office
- Communication skills
General Practitioner
Serco Plc —New Townsville City QLD
- Weekend availability
- Free parking
- Employee assistance program
Dental Practice Manager
Serco Plc —Kapooka NSW
- Part-time
- Management
- First Aid Certification
- No degree
- Employee assistance program
Nurse Practitioner
Serco Plc —New Townsville City QLD
- Monday to Friday
- CPR Certification
- Acute care experience
- Communication skills
- Free parking
People & Capability Manager
Serco Plc —Adelaide SA
- Full-time
- Communication skills
Mental Health Registered Nurse
Serco Plc —Campbell ACT
- Weekend availability
- CPR Certification
- Nursing
- Patient care
Navigation Instructor
Serco Plc —Watsons Bay NSW
- Full-time
- Communication skills
Dental Hygienist
Serco Plc —Holtze NT
- Part-time
- Patient care
- Communication skills
Senior Maritime Warfare Instructor based in Sydney, Australia
Serco Plc —Sydney NSW
- Full-time
- Communication skills
Registered Nurse
Serco Plc —Canungra QLD
- Monday to Friday
- CPR Certification
- Nursing
- Patient care
Clinical Manager (Acacia)
Serco Plc —Wooroloo WA
- Full-time
- Master's degree
- Supervising experience
- Social Work
Registered Nurse Primary Care-Acacia Prison
Serco Plc —Wooroloo WA
- Part-time
- Communication skills
Principal Warfare Instructor
Serco Plc —Watsons Bay NSW
- Full-time
- Communication skills
Registered Nurse - Drug & Alcohol
Serco Plc —Lavadia NSW
- Full-time
- Communication skills
Registered Nurse - Sexual Health
Serco Plc —Campbell ACT
- Part-time
- Nursing
- Care plans
- Employee assistance program

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Team Leader

Serco Plc -
Perth Eastern Suburbs WA

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Job Details

Full-time
$39.37 an hour
2 days ago

Qualifications

Communication skills
Negotiation

Full Job Description

Team Leader – Transperth InfoLine Call Centre (East Perth Train Station) and Transperth InfoCentre (Perth CBD)

$39.37 an hour/$77,799 a year + penalty rates + super

Any hours worked before 7:00am get 15% loading.
1.25% loading on a Saturday and 1.5% loading on a Sunday

Our operational hours are between 5:00am and 6:30pm. You will work 5 days a week, 8 hours shifts, working ocassional weekends too. Ideally you will be as flexible as possible between our operational hours.

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

Career development and leadership growth opportunities
Supportive leaders who value your ideas and voice
Employee networks that champion diversity and inclusion
Access to training and quality development programs
Flexible work-life balance options
Long-term Government-backed contract stability

Make an impact at Serco

As a Team Leader within our contract supporting Transperth, you’ll lead a passionate team delivering outstanding customer experiences every day. You’ll create a positive, high-performing culture where people feel supported, motivated and empowered to succeed. Working closely with Operations, Workforce Planning, Training and our Client, you’ll ensure service excellence while continuously improving performance and engagement. This is your opportunity to shape a team that truly makes a difference to the community.

As a Team Leader, you’ll make a positive impact by:

Leading and developing a high performing team to deliver service excellence
Managing day-to-day team performance, attendance and adherence
Coaching and mentoring team members to achieve quality and efficiency targets
Building strong relationships with internal stakeholders and our client
Driving continuous improvement initiatives to enhance customer outcomes
Monitoring and reporting on performance metrics and operational results

Serco is a place for you

You could be a great fit if you have:

Experience leading teams in a contact centre or service environment
A people-first approach with strong coaching and engagement skills
Confidence influencing, negotiating and building trusted relationships
Exceptional written and verbal communication skills
A proactive mindset with a focus on continuous improvement

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

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Team Leader

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Dental Hygienist

Senior Maritime Warfare Instructor based in Sydney, Australia

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Registered Nurse Primary Care-Acacia Prison

Principal Warfare Instructor

Registered Nurse - Drug & Alcohol

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