In-Demand Program administrator Jobs in Broadmeadows, Vic

Process Specialist - Service Now Engineer
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Computer Science
- CAD
- Master's degree
- Health insurance
- Parental leave
Safety Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Administrative experience
- No degree
VIC - Expression of Interest
Built Holdings —Melbourne VIC
- Full-time
- Parental leave
Student Technology & Transformation - Exciting Opportunities!
Deloitte —Melbourne VIC
- Bachelor's degree
- Team management
- Leadership
- Parental leave
2d
EUC Administrator
ABN Group —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- In-person
- Health insurance
- Annual leave
1d
Team Leader, Complaints
Link Group —Docklands VIC
- Management
- Leadership
- Parental leave
- Employee assistance program
6d
Senior Service Now Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
- Annual leave
Quality Control Specialist
Link Group —Docklands VIC
- Microsoft Office
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
1d
Medical Secretary
Ramsay Health Care —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Medical terminology
- Employee assistance program
Quick Apply
Azure Solution Architect-Digital workspace(M365)
Tata Consultancy Services —Melbourne VIC
- Azure
- Computer Science
- DevOps
7d
Insurance Claims Manager Hybrid
Hostplus —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Wellness program
- Parental leave
AIA Vitality & Wellbeing Administrator
AIA —Melbourne VIC
- Full-time
- Customer service
- Data analysis skills
- Administrative experience
Database Platforms Manager
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- No degree
ServiceNow Developer
Accenture —Melbourne VIC
- Full-time
- CAD
- APIs
- Communication skills
- Parental leave
Head of Payments
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Sales
- Office
- Construction experience
- Parental leave
- Employee assistance program
Quick Apply
Senior Manager - Financial Crime Strategy and Operations
Health Employees Superannuation Trust Australia —Melbourne VIC
- Analysis skills
- Financial services
- AI
- Parental leave
- Employee assistance program
Systems & Technology Specialist - CYP AMS
John Holland —Melbourne VIC
- Contract
- CAD
- Bachelor's degree
- No degree
- Parental leave
Administration Manager - Private Buying
Dutton Automotive —Richmond VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
Senior Insurance Claims Specialist Hybrid
Hostplus —Melbourne VIC
- Administrative experience
- Leadership
- Communication skills
- Wellness program
- Parental leave
13d
ServiceNow Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
- Bachelor's degree
- Annual leave

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Process Specialist - Service Now Engineer

Infosys -
Melbourne VIC

Apply Now

Job Details

$108,571 - $119,893 a year

Benefits

Health insurance
Parental leave
Employee assistance program
Gym membership
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Computer Science
CAD
Master's degree
Bachelor's degree
ServiceNow
Communication skills
Information Technology

Full Job Description

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description: Process Specialist – ServiceNow

Location: Melbourne, Australia

Salary range: AUD 108,571- 119,893(Annual Gross)

Roles and Responsibilities:

Own and govern IT Operations Management (ITOM) and CMDB processes related to service visibility, monitoring, event handling, and configuration accuracy.
Ensure outputs from Discovery, Service Mapping, Event Management, and CMDB are aligned with operational requirements and ITIL best practices.
Drive CMDB data quality, completeness, correctness, and relationship accuracy through defined process controls, audits, and reconciliation mechanisms.
Define and enforce CI lifecycle governance, including onboarding, updates, relationship maintenance, and retirement.
Analyse operational events, alerts, and availability trends to identify process gaps, noise issues, and improvement opportunities.
Define, monitor, and report KPIs for monitoring effectiveness, alert noise reduction, CMDB health, service visibility, and MTTR.
Coordinate with infrastructure, network, application, and operations teams to validate CIs, service dependencies, and ownership models
Support continuous improvement initiatives to enhance availability, performance, service reliability, and operational efficiency.
Maintain ITOM and CMDB process documentation, standards, policies, and operational guidelines.
Act as a bridge between IT operations teams and platform teams, ensuring tooling behavior accurately reflects defined ITOM and CMDB process intent.
Essential:
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Preferred:
Prior working experience in the Australia
Certified System Administrator (CSA)
Certified Application Developer (CAD)
ITOM Specialist (Discovery / Service Mapping)

ADDITIONAL

Excellent customer-facing skills
Excellent written and verbal communication skills
Strong attention to detail and outstanding analytical and problem-solving skills.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

Income Protection Insurance
Paid Parental and Volunteer leaves
Employee Assistance Program (EAP)
Flexible working arrangements (hybrid, reviewed case-by-case basis)
Health Insurance Discount and Well-being Program
Access to Fitness and Gym Memberships
Salary packaging and novated leasing

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

Apply Now

Refine Your Search

program administrator jobs in broadmeadows, vic

Process Specialist - Service Now Engineer

Safety Administrator

VIC - Expression of Interest

Student Technology & Transformation - Exciting Opportunities!

EUC Administrator

Team Leader, Complaints

Senior Service Now Consultant

Quality Control Specialist

Medical Secretary

Azure Solution Architect-Digital workspace(M365)

Insurance Claims Manager Hybrid

AIA Vitality & Wellbeing Administrator

Database Platforms Manager

ServiceNow Developer

Head of Payments

Senior Manager - Financial Crime Strategy and Operations

Systems & Technology Specialist - CYP AMS

Administration Manager - Private Buying

Senior Insurance Claims Specialist Hybrid

ServiceNow Consultant

I want to receive the latest job alert for program administrator in broadmeadows, vic

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