Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro here.
About the role
At Tyro, we're building the future of payments for Australian businesses. As a Senior Product Manager in our Online Payments team, you'll help shape products that make it easier for merchants to sell, grow and succeed—whether they're operating entirely online, in-store, or across both.
This is an opportunity to own a meaningful product area with significant growth potential, working alongside experienced product leaders, engineers and designers to solve complex customer problems. You'll combine strategic thinking with hands-on delivery, using customer insight, data and emerging technologies like AI to create products that deliver real value.
What you'll do
Shape Product Strategy: Define and execute the roadmap for a key product area, balancing customer needs, commercial opportunities and technical feasibility.
Lead Discovery: Validate opportunities through customer research, market insights, competitor analysis and data, turning problems into clear product priorities.
Partner with Engineering: Work closely with engineering and design to define requirements, refine user stories and deliver high-quality products at pace.
Build API-First Products: Help shape developer-friendly payment experiences, with a strong focus on APIs, integrations and scalable platform capabilities.
Use Data to Drive Decisions: Measure product performance, identify opportunities through analytics and experimentation, and use insights to guide roadmap decisions.
Embed AI & Automation: Identify practical ways to leverage AI within the product and introduce automation that improves customer experiences and reduces manual effort across the business.
Drive Commercial Outcomes: Partner with sales, operations and go-to-market teams to support launches, enable growth opportunities and help bring new capabilities to market.
Influence & Deliver: Build alignment across technical and non-technical stakeholders, navigate competing priorities and keep delivery moving from concept through to launch.
What you'll bring
Product Experience: 4+ years' experience managing digital products within fintech, payments, banking or another regulated environment.
API Experience: Experience building or managing API-first products, with a solid understanding of how developers integrate with platforms.
Technical Curiosity: A background in software engineering, or a genuine interest in technology demonstrated through your work or personal projects, is highly regarded.
AI in Practice: You've used AI to improve the way products are built or delivered, or introduced automation that has reduced manual effort and improved outcomes.
Customer Focus: Experience translating customer insights into products that solve real problems.
Communication: You can explain technical concepts clearly and build alignment across technical and non-technical stakeholders.
Collaboration: You enjoy working closely with engineering and design and know how to balance customer, technical and commercial priorities.
Product Craft: Strong experience writing product requirements, defining success metrics and delivering products through agile teams.
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working (3 days in the office)
Learning and career development opportunities
18 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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