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Social Media Coordinator

Fanda Group
Fortitude Valley QLD

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Job Details

Full-time
6 days ago

Qualifications

CRM software
Hospitality
Content creation
Communication skills
Copywriting

Full Job Description

About Us

We craft unforgettable dining experiences across our expanding portfolio of unique venues. Our current venues include Rick Shores, Norté and Sueño on the Gold Coast, and Southside, Central, and Marlowe in Brisbane.

About the Role

We’re looking for creative Social Media Coordinator to take ownership of our group's social storytelling. You'll create engaging content that drives brand awareness, builds community, and elevates guest engagement across our venues. This role is perfect for a hands-on social media specialist and copywriter who has a genuine passion for restaurants, bars, and hospitality. You'll live and breathe social media trends, bringing a sharp eye for detail, and craft copy that resonates across social, web, and email.

Working closely with the Marketing Manager, Brand and Campaign Coordinator, venue teams and external creatives, you’ll play a key role in keeping campaigns organised, consistent and delivered on time across multiple brands.

Key Responsibilities

Social Media & Content Creation

Plan, create, and schedule content across our social channels including Instagram & TikTok.
Assist with photo and video shoots to deliver high-impact visuals.
Produce engaging reels and short-form video content in line with current trends.
Write sharp, on-brand copy for social posts and campaigns.
Maintain a proactive content calendar aligned with campaigns, events, and seasonal opportunities.

In-Venue Content Capture

Be in venue when is all happening to capture candid, in-the-moment content using iPhone. Think dishes leaving the kitchen, energy of a full dining room, bar flair and the details that make each venue worth visiting.
Prioritise timely posting of Reels and Stories during or immediately following service, capitalising on the authenticity and recency that drives organic reach on Instagram and TikTok.
Build a rolling library of raw, unscripted footage that can be used across feed, Stories, and short-form video content.

Copywriting & EDMs

Create regular email marketing campaigns (EDMs) that drive engagement and bookings.
Optimise email subject lines, body copy, and CTAs to maximise open and click-through rates.
Ensure all copy across social, web, and email is consistent with brand voice and positioning.

Campaign & Brand Support

Collaborate with the Marketing Manager and venue teams to bring campaigns and promotions to life.
Support with digital updates (website copy, Google listings, basic SEO tweaks).
Provide input on creative briefs for designers to ensure visuals and messaging align.
Monitor analytics across channels and recommend improvements based on performance data.

Requirements

Strong copywriting skills with the ability to adapt tone of voice across channels.
Hands-on experience managing social media accounts, including creating reels and video content.
Confidence in briefing and working alongside photographers, videographers, and designers.
Familiarity with email marketing platforms.
Ability to juggle multiple deadlines in a fast-paced environment.
A genuine love of food, restaurants, and hospitality.

About You

Eperience in marketing, hospitality, events or a related field
Highly organised with strong project management skills
Confident communicator who enjoys working with venue teams and creatives
Strong written skills with an eye for brand tone and detail
Comfortable juggling multiple brands and deadlines
Proactive, adaptable and solutions-focused
Available to work occasional evenings or weekends for events or launches

Nice to Have

Experience in hospitality, food & beverage or lifestyle brands
EDM / CRM experience (e.g. Sqaurespace & SevenRooms)
Basic understanding of social media and content production workflows

Why Join Us

Work across a diverse portfolio of hospitality brands
Be part of a collaborative, fast-moving team
Gain exposure to events, launches and high-profile campaigns
Play a key role in shaping memorable guest experiences
Dining discounts of up to 50% across our venues.
Collaborative team culture with regular venue visits and campaign brainstorms.
Office based in Fortitude Valley.
Opportunities for growth within a fast-expanding hospitality group.

Work Environment

This role is primarily office-based, with regular time spent in-venue capturing content, attending events, and supporting promotions. Occasional evening or weekend work will be required to cover activations or shoots.

Quick Apply

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