In-Demand Capgemini Jobs

Workplace Engineer
Capgemini —Brisbane QLD
- $107,000 a year
- Hybrid work
- Software troubleshooting
- Customer service
- No degree
Azure Cloud Engineer
Capgemini —Greater Adelaide SA
- Hybrid work
- Azure
- DevOps
- Agile
Senior SAP Solution Architect - Supply Chain
Capgemini Sogeti —Melbourne VIC
- Azure
- Salesforce
- Analysis skills
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Network Engineer- Automation & AI
Capgemini —Melbourne VIC
- Hybrid work
- Management
- AI
SAP Consultants - Australia
Capgemini Sogeti —Sydney NSW
- Contract
AWS Cloud Architect
Capgemini —Melbourne VIC
- Hybrid work
- Azure
- DevOps
- AWS
SAP SD with MM Functional Consultant
Capgemini —Melbourne VIC
- Hybrid work
- Business development
- Analysis skills
12d
Sr Network Design Engineer (IP Core)
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Computer Science
- Engineering
- Education
Managing Data Architect
Capgemini —Melbourne VIC
- Finance
- Business
7d
IAM Practice Lead
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Microsoft Access
- Azure
- Administrative experience
Head of Software Engineering CCA
Capgemini Sogeti —Sydney NSW
- Azure
- Computer Science
- Master's degree
6d
Senior Solution Engineer - FTTx Solution Engineering
Capgemini —Sydney NSW
- Hybrid work
- AI
Senior Network Engineer (BlueCat DDI)
Capgemini —Sydney NSW
- On call
- Hybrid work
- Azure
- Computer Science
- AWS
AI Solution Architect - Sydney/Melbourne
Capgemini Sogeti —Sydney NSW
- CRM software
- Azure
- ERP systems
SAP EWM Consultant
Capgemini Sogeti —Sydney NSW
- Analysis skills
- Agile
- Manufacturing
14d
AI Solution Architect - Sydney/Melbourne
Capgemini —Melbourne VIC
- CRM software
- Azure
- ERP systems
Desktop Engineer
Capgemini —Perth WA
- Hybrid work
- Communication skills
2d
Copilot and Platforms Consultant
Capgemini —Sydney NSW
- Contract
- Hybrid work
- SharePoint
- Communication skills
1d
ADM Practice Head
Capgemini —Melbourne VIC
- Azure
- AI
- Leadership
SAP FICO Consultant
Capgemini —Melbourne VIC
- Hybrid work
- Communication skills
7d

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Workplace Engineer

Capgemini -
Brisbane QLD

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Job Details

$107,000 a year

Qualifications

ITIL Foundation
Desktop support
ITIL Certification
Software troubleshooting
Customer service
ITIL
IT support
Security
Communication skills

Full Job Description

Your Role

Salary: below $107,000

Location: Brisbane

Responsibilities:

Provide onsite technical support at customer locations by diagnosing and resolving hardware, software, and network issues for end users.
Install, configure, and maintain desktop systems, applications, and peripherals while ensuring reliable performance and a high level of customer service.
Provide onsite desktop support at customer sites, responding to incidents and service requests in a timely manner.
Manage and track tickets using a service management system, ensuring accurate updates, prioritisation, and resolution within SLAs.
Diagnose and resolve hardware, software, and peripheral issues for end users.
Deliver excellent customer service, communicating clearly with users and stakeholders.
Install, configure, and maintain desktop/laptop systems, operating systems, and standard applications.
Set up and support devices such as printers, mobile devices, and conferencing equipment.
Document issues, resolutions, and procedures in ticketing systems and knowledge bases.

Your Profile

Experience and Qualifications:

Experience providing desktop or IT support in a corporate or customer-facing environment.
Strong knowledge of Windows operating systems, standard business applications, and basic networking concepts.
Familiarity with ticketing/service management systems and working within SLAs.
Ability to troubleshoot and resolve hardware, software, and peripheral issues efficiently.
Excellent communication and customer service skills, both onsite and remote.
Basic understanding of user account management and security best practices.
Relevant IT certifications (e.g.,ITIL Foundation) or equivalent practical experience.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Apply Now

Refine Your Search

capgemini jobs

Workplace Engineer

Azure Cloud Engineer

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SAP SD with MM Functional Consultant

Sr Network Design Engineer (IP Core)

Managing Data Architect

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Head of Software Engineering CCA

Senior Solution Engineer - FTTx Solution Engineering

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AI Solution Architect - Sydney/Melbourne

SAP EWM Consultant

AI Solution Architect - Sydney/Melbourne

Desktop Engineer

Copilot and Platforms Consultant

ADM Practice Head

SAP FICO Consultant

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