Experience and Qualifications:
- Experience providing desktop or IT support in a corporate or customer-facing environment.
- Strong knowledge of Windows operating systems, standard business applications, and basic networking concepts.
- Familiarity with ticketing/service management systems and working within SLAs.
- Ability to troubleshoot and resolve hardware, software, and peripheral issues efficiently.
- Excellent communication and customer service skills, both onsite and remote.
- Basic understanding of user account management and security best practices.
- Relevant IT certifications (e.g.,ITIL Foundation) or equivalent practical experience.
What you’ll love about working here
- You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
- We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
- At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
- We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.
Apply today!
