In-Demand Concierge Jobs in Kensington, Vic

Guest Service Agent
Oaks Hotels —Melbourne VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Guest Services - Switchboard Operator | Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance program
Quick Apply
Lounge Attendant - Full Time (NO STUDENTS)
Plaza Premium Lounge —Melbourne VIC
- $27.08 an hour
- Full-time
- Customer service
- In-person
- Travel reimbursement
- Free food
Quick Apply
Concierge Executive
Accor Apartments & Realty —Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Communication skills
Night Guest Service Agent
Oaks Hotels —Southbank VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
1d
Guest Services Officer – Bell Desk
Park Hyatt Melbourne —Melbourne VIC
- Rotating roster
- Communication skills
- Hotel experience
- Time management
- Health insurance
- Annual leave
Front Desk
BBK —Brunswick VIC
- $26.55 - $35.00 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
Porter | Part-Time | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Writing skills
- Computer skills
- Parental leave
7d
Full-Time Control Room Operator
Challenger Security —Melbourne VIC
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Employee assistance program
7d
MECCA Bourke Street- Concierge Manager
Mecca Brands Pty Ltd —Melbourne VIC
- Full-time
Reception Team Leader
ISS —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Wine Merchant - Dan Murphy's South Melbourne
Dan Murphy's —Southbank VIC
- From $74,400 a year
- Full-time
- No degree
- Employee assistance program
Quick Apply
Hotel Service Manager
Ethical Cleaners —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick Apply
1d
Front Office Duty Manager
Stamford Hotels & Resorts —Melbourne VIC
- Weekend availability
- Leadership
- Hotel experience
- Office experience
Village Assistant Manager
Bolton Clarke —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Health insurance
- Employee assistance program
7d
Front Office Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Supervising experience
- Hotel experience
- Referral program
Club Manager (Work Club 7 Spencer St)
Work Club Global —Melbourne VIC
Security Officer
Glad Group —Melbourne VIC
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
1d
Senior Guest Relations Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Management
- Leadership
- Employee assistance program
Club Lounge Supervisor
Marriott International, Inc —Melbourne VIC
- Full-time
- Leadership

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Guest Service Agent

Oaks Hotels -
Melbourne VIC

Quick Apply

Job Details

Full-time
$27.97 - $41.96 an hour

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

WRAP on Southbank are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour

Saturday: $34.96 per hour

Sunday: $41.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

concierge jobs in kensington, vic

Guest Service Agent

Guest Services - Switchboard Operator | Part Time

Lounge Attendant - Full Time (NO STUDENTS)

Concierge Executive

Night Guest Service Agent

Guest Services Officer – Bell Desk

Front Desk

Porter | Part-Time | InterContinental Melbourne The Rialto

Full-Time Control Room Operator

MECCA Bourke Street- Concierge Manager

Reception Team Leader

Wine Merchant - Dan Murphy's South Melbourne

Hotel Service Manager

Front Office Duty Manager

Village Assistant Manager

Front Office Duty Manager

Club Manager (Work Club 7 Spencer St)

Security Officer

Senior Guest Relations Manager

Club Lounge Supervisor

I want to receive the latest job alert for concierge in kensington, vic

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