In-Demand University student Jobs in Brisbane Qld

Student Services Team Leader (Campus)
Torrens University Australia —Brisbane QLD
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
13h
Student Pharmacist | PT & Casual Opportunities Available
Chemist Warehouse —Mount Ommaney QLD
- Part-time
- Customer service
- Master's degree
- Bachelor's degree
- Free parking
- On-the-job training
Nanny/Babysitter
Kiddo —Brisbane QLD
- $30.55 - $44.02 an hour
- Choose your own hours
- CPR Certification
- Experience working with children
- First Aid Certification
Quick Apply
11d
Clinical Research Assistant
Icon Group —Brisbane QLD
- Full-time
- Nursing
- Laboratory experience
- Research
4d
OSHC Educator | Stretton
Helping Hands —Stretton QLD
- $27 - $38 an hour
- Part-time
- Experience working with children
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Student Engagement Officer
Griffith University —Nathan QLD
- $82,415 - $108,174 a year
- Contract
- Recruiting
- Communication skills
- Work from home
Quick Apply
4d
Academic Success Coordinator / Trainer and Assessor
ILSC Education Group —Brisbane QLD
- University
- Communication skills
- Teaching
Quick Apply
Research Project & Administration Officer
QIMR Berghofer Medical Research Institute —Herston QLD
- $91,591 - $100,862 a year
- Full-time
- Research
- Administrative experience
- No degree
- Health insurance
- Employee assistance program
Binance Accelerator Program - Risk Operations Specialist (SQL)
Binance —Brisbane QLD
- Part-time
- Remote
- Research
- SQL
- AI
Quick Apply
Placement Officer
Griffith University —Meadowbrook QLD
- $82,415 - $92,456 a year
- Full-time
- University
- Recruiting
- Work from home
- Parental leave
Quick Apply
1d
Lead Program Facilitator
Bricks4Kidz —Brisbane Northern Suburbs QLD
- $27 - $41 an hour
- Weekend availability
- Management
- Experience working with children
- Organisational skills
Quick Apply
2d
Pharmacy Student
Icon Group —Brisbane QLD
- Clinic
- University
- Bachelor's degree
- Annual leave
- Parental leave
11h
Cardiac Technician
smartcare diagnostics —Springfield QLD
- From $30 an hour
- Part-time
- Customer service
- Patient care
- In-person
- Travel reimbursement
- On-the-job training
Quick Apply
10d
Intern Pharmacist - Forest Lake
Ramsay Pharmacy —Forest Lake QLD
- Full-time
- Bachelor's degree
- Communication skills
Quick Apply
1d
Engineering Intern
ConocoPhillips —Brisbane QLD
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
3d
Global Mobility Adviser - Gold Coast or Nathan
Griffith University —Nathan QLD
- $82,415.66 - $92,456.55 a year
- Full-time
- Public speaking
- Administrative experience
- University
- Work from home
- Parental leave
Quick Apply
1d
Binance Accelerator Program - Backend Engineer (AI Pro / Agent Infrastructure) Fully Remote
Binance —Brisbane QLD
- Contract
- Remote
- Master's degree
- Analysis skills
- APIs
Quick Apply
Assistant In Nursing (AIN)
St Vincent's Health Australia —Brisbane QLD
- Night shift
- Nursing
- Employee assistance program
Vacation Student | Civil / Stormwater Engineering
Arup —Brisbane QLD
- Senior Secondary Certificate of Education
- Internship
- Civil Engineering
Strategic Delivery Manager - University Operations
Griffith University —Nathan QLD
- Full-time
- Hybrid work
- Research
- University
- Recruiting
- Work from home
- Parental leave
Quick Apply
14d

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Student Services Team Leader (Campus)

Torrens University Australia -
Brisbane QLD

Apply Now

Job Details

Full-time
13 hours ago

Qualifications

Microsoft Excel
Customer service
Administrative experience
Bachelor's degree
Business
Leadership
Communication skills
Time management

Full Job Description

Student Services Team Leader
Student Services | Campus Experience | Student Support

About the Opportunity

Are you an experienced student services leader who is passionate about delivering exceptional, student-centred support?

As a Student Services Team Leader, you'll lead a team of Student Services Advisors at our Brisbane campus, providing high-quality support to new and existing students through face-to-face interactions and online platforms. Reporting to the Student Services Manager (Campus), you'll oversee day-to-day service delivery, meet agreed service levels and help ensure students receive a consistent, best-in-class experience.

This is a student-facing, campus-based role for a people-focused leader who can balance coaching and development with accurate, timely and target-driven service delivery. You will work closely with Campus Operations and teams across the University to resolve complex enquiries, improve processes and support a respectful, high-performing culture.

If you're a calm, organised and collaborative leader who enjoys making a visible difference to students, we'd love to hear from you.

What's in it for you

12-month fixed-term, full-time opportunity based at our Brisbane campus

Lead and develop a team that makes a direct impact on the student experience

Work across Student Services, Campus Operations, academic teams and specialist support areas

Join Australia's largest private university and a purpose-led organisation

What You'll Do
You'll lead the campus-based Student Services team while supporting a positive, responsive and student-centred experience for everyone who studies at Torrens University Australia.

Responsibilities include:

Supervise Student Services Advisors (Campus) and oversee customer service processes in line with TGE procedures, policies and service line agreements.

Meet KPIs and service levels for customer experience and satisfaction, ensuring student enquiries are handled accurately and within agreed timeframes.

Support the team with student enquiries when required, resolve complex issues and escalate matters appropriately.

Coordinate large-scale administrative tasks and contribute to continuous improvement activities that support accurate, compliant student records and service delivery.

Support the Student Services Manager (Campus) to roll out new processes and procedures, and actively identify opportunities to improve the student experience.

Provide international student administration support, including enrolment compliance and visa/CoE enquiries, in line with external regulatory requirements and company policies. Staff must not provide visa or migration advice.

Provide accurate information for tuition fee and invoice enquiries, including processing payments of tuition fees and incidental fees.

Analyse student feedback across relevant channels to identify service enhancements and positively influence Net Promoter Score, Student Effort Score and Student Satisfaction Score.

Maintain strong stakeholder relationships and participate in team meetings, events, Orientation and Information Sessions as required.

Leadership responsibilities include:

Lead, direct and develop a high-performing team focused on accountability, efficiency, accuracy and service to students.

Support recruitment, workforce planning, succession planning, capability development and resource risk management.

Drive engagement through regular communication, coaching, team meetings, 1:1s, professional development support and action planning.

Complete performance management activities when required, including goal setting, monitoring and formal feedback conversations.

Build collaborative relationships across the University, model positive leadership and actively support company initiatives.

Skills & Experience

Must Have

Bachelor degree in a related field (Business/Commerce) is preferred.

5+ years of experience in administrative support roles, preferably in a higher education environment.

Prior leadership or management experience, with a demonstrated ability to coach and develop a team.

Working knowledge of the Higher Education Support Act, ESOS Act (2000), National Code 2018 and PRISMS and/or tertiary education student records systems is preferred.

Proficiency in Excel and the ability to work confidently across multiple systems and platforms.

Strong student or customer service and engagement skills, with excellent written and verbal communication.

Excellent self-directed time management, organisation and prioritisation skills, with the ability to meet strict deadlines in a fast-paced environment.

The ability to work autonomously, take initiative, follow policies and procedures, and identify when to escalate an issue or seek support.

A proactive, reliable approach, strong attention to detail, honesty and a high level of integrity.

Availability to work in line with campus operating hours, including occasional out-of-hours or weekend work when required.

How to Apply

Click APPLY to submit your application.

Applications close: 18th September 2026

Once you apply, we'll keep you updated throughout the recruitment process.

Hiring Process

Application Review

Interview(s)

Reference & Background Checks

Offer

Should you have accessibility requirements or needs, please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.

About Torrens University Australia
At Torrens University Australia, we're transforming lives through education. As a Certified B Corporation, we're committed to making a positive impact by providing industry-relevant education that helps students build meaningful careers.

Our Student Services team plays an important role in creating accessible, responsive and supportive experiences that help students connect, participate and thrive throughout their studies.

Our Culture

Our people are passionate about innovation, collaboration and creating exceptional student experiences.

We foster an inclusive, high-performing environment where ideas are valued, initiative is encouraged and professional growth is supported. You'll work with colleagues across the University who are committed to making a positive difference for students and the communities we serve.

If you're looking to build your career while helping students succeed, we'd love to hear from you.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]

About Us

As the country’s newest and fastest-

growing university, Torrens
University Australia brings a fresh
approach to higher education.

Working with us is all about working alongside over 2000 professionals passionate about career and purpose. Our staff across our campuses and head office are united by our central ethos to Be Good – by committing to a better way of doing business.

We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification.

https://www.torrens.edu.au/about/careers-with-us

Apply Now

Refine Your Search

university student jobs in brisbane qld

Student Services Team Leader (Campus)

Student Pharmacist | PT & Casual Opportunities Available

Nanny/Babysitter

Clinical Research Assistant

OSHC Educator | Stretton

Student Engagement Officer

Academic Success Coordinator / Trainer and Assessor

Research Project & Administration Officer

Binance Accelerator Program - Risk Operations Specialist (SQL)

Placement Officer

Lead Program Facilitator

Pharmacy Student

Cardiac Technician

Intern Pharmacist - Forest Lake

Engineering Intern

Global Mobility Adviser - Gold Coast or Nathan

Binance Accelerator Program - Backend Engineer (AI Pro / Agent Infrastructure) Fully Remote

Assistant In Nursing (AIN)

Vacation Student | Civil / Stormwater Engineering

Strategic Delivery Manager - University Operations

I want to receive the latest job alert for university student in brisbane qld

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