Overview
As Microsoft continues to lead innovation in productivity, the Organic Growth team helps millions of customers discover and engage with products through high-quality, SEO-driven content experiences.
We are hiring a Growth Senior Content Program Manager to drive execution across Microsoft's web ecosystem, including Copilot, Word, Excel, PowerPoint and Clipchamp.
This role owns and scales the content execution engine powering organic growth. The Growth Senior Content Program Manager is accountable for how content is delivered across the organization, ensuring programs are executed effectively through strong editorial standards, clear governance and efficient operational processes.
The role operates as a force multiplier, directly contributing to high-impact initiatives while enabling the broader team to deliver through systems, standards, coaching and operational excellence. The majority of the role's impact comes from empowering others to execute successfully and improving how content operations function at scale.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Own the content execution engine
Drive end-to-end delivery across the content lifecycle (brief publish refresh)
Ensure consistent throughput, quality and timelines across a distributed contributor model
Step into critical work where needed but primarily enable others to execute successfully at scale
Lead content quality and standards
Define and uphold editorial standards across all content
Ensure outputs meet quality, SEO and consistency requirements before publishing
Act as the escalation point for quality decisions and trade-offs
Build and scale workflows
Design and continuously improve workflows across briefing, production, QA and publishing
Standardize templates, checklists and tooling to reduce variability
Partner with Ops and engineering to scale through automation (rather than manual oversight)
Drive execution excellence
Track pipeline health (throughput, quality, timelines, dependencies)
Identify delivery risks early and drive resolution
Ensure alignment across stakeholders without becoming a coordination bottleneck
Translate strategy into execution
Turn strategy into clear, actionable plans (briefs, content plans, deliverables)
Ensure alignment to intent, audience and success metrics
Use performance insights to improve execution over time
Act as a multiplier for the team
Raise the bar on quality, clarity and consistency across all contributors
Coach writers and PMs on briefs, structure and execution standards
Increase team output and autonomy without increasing management overhead
Build AI-first content systems
Create structured knowledge bases (briefs, taxonomies, QA rules, templates)
Develop reusable context layers to support AI-assisted workflows
Partner with Ops to operationalize AI-first and agentic content production
Qualifications
Required Qualifications:
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5+ years experience in content operations, editorial, SEO or program management (or equivalent scope)
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Proven experience managing and scaling content workflows or editorial systems
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Strong editorial judgment and experience driving content quality at scale
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Experience working with CMS platforms and content publishing pipelines
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Demonstrated ability to operate independently and drive improvements across cross-functional teams
Preferred Qualifications:
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Experience in SEO-driven content environments or growth teams
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Experience designing QA frameworks or governance systems for large content sets
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Familiarity with content automation, templates and scalable content production models
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Experience working closely with engineering teams on tooling or CMS improvements
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
