About the role – Full-time, Permanent
Reporting to the Head of Risk & Compliance (Operations & Finance), with day-to-day guidance from the Risk Advisory Manager (Finance & Data), this is an excellent opportunity to build your career in Line 1 Risk within a dynamic financial services environment. You will partner with stakeholders across Finance & Data to deliver practical risk advice, support the implementation of the Operational Risk Management Framework and help uplift risk capability and culture across the division.
Key responsibilities include:
- Assisting the Finance & Data leaders to provide practical risk advice and support, helping embed strong operational risk practices and informed business decision-making.
- Support the delivery of the Operational Risk Management Framework, including incidents, issues, risk and control self-assessments (RCSAs), controls testing and root cause analysis.
- Produce meaningful risk reporting and insights that enable senior leaders to monitor emerging risks, strengthen controls and make balanced risk-based decisions.
- Collaborate across Line 1, Line 2 and Internal Audit, coordinating governance forums (including taking minutes where required), supporting assurance activities and ensuring regulatory and policy compliance.
- Support risk maturity and culture by promoting risk awareness, delivering training and helping embed risk ownership across the division.
Contribute to continuous improvement by implementing learnings from risk events, supporting remediation activities and helping enhance operational risk frameworks and processes.
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About you
You are a proactive and collaborative risk professional who enjoys partnering with the business to embed effective risk practices and influence positive outcomes. Comfortable working in a dynamic environment, you'll combine strong stakeholder engagement with sound operational risk knowledge to help strengthen risk capability across the Finance & Data division.
The successful candidate will demonstrate the following:
- Experience in Operational Risk, Compliance, Audit or Controls within financial services, or a related risk environment, with exposure to Finance, Data or Product functions highly regarded.
- Working knowledge of operational risk frameworks, including incidents, issues, risk and control self-assessments (RCSAs), controls testing and risk reporting.
- Strong stakeholder engagement and communication skills, with the ability to build trusted relationships and provide practical, business-focused risk advice.
- A proactive, self-motivated approach with strong judgement, problem-solving skills and the ability to manage competing priorities in a fast-paced environment.
- Experience analysing risk information and producing clear, insightful reporting that supports governance and risk-informed decision-making.
- Passion for promoting a positive risk culture, with a collaborative mindset and a willingness to coach and support others in building risk capability.
- Sound understanding of regulatory obligations and governance principles within the financial services industry, or the ability to quickly build this knowledge.
Tertiary qualifications in Business, Risk Management or a related discipline are desirable, along with a genuine interest in developing a career in Line 1 Risk.
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Location
This position can be based in Adelaide or Brisbane or Toowoomba.
Why you’ll love working with us:
People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You’ll have access to financial and lifestyle benefits to support your success and individuality:
- Flexibility and hybrid working arrangements.
- Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
- Advance your career with training, study support, and project opportunities.
- Competitive leave benefits that empower employees to take time for themselves and loved ones.
- Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
- Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.
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A bit about People First Bank:
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by COB Monday, 20 th July 2026.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
