In-Demand Records clerk Jobs in Parramatta, Nsw

Customer Service Officer
Corporate Services —Sydney Western Suburbs NSW
- $87,199 - $95,482 a year
- Full-time
- Communication skills
9h
Assistant Project Officer (Course Coordination)
National Parks & Wildlife Service —Sydney Western Suburbs NSW
- Full-time
- Administrative experience
- Communication skills
- Annual leave
1d
Education Project Officer (Identified)
Australian Museum —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Research
Senior IT Operations Officer
Bradfield Development Authority —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Manufacturing
- Leadership
- Communication skills
11d
Paralegal
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Administrative experience
- Case management
12d
Senior Systems Administrator (Concur)
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Administrative experience
14d
Senior Advisor Biodiversity
Planning —Sydney Western Suburbs NSW
- Full-time
- Bachelor's degree
- No degree
Senior Manager Property Portfolio
Crown Lands and Public Spaces —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Budgeting
- Communication skills
7d
Senior Transactions Officer
Property Workplace & Development —Sydney Western Suburbs NSW
- $116,981 - $129,492 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
5d
Senior Design Advisor
Planning —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
11d
Administration Officer
Lady Davidson Private Hospital —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Business Advisor
Property Workplace & Development —Sydney Western Suburbs NSW
- $116,981 - $129,492 a year
- Full-time
- Analysis skills
- Budgeting
- Communication skills
11d
Senior Project Officer Statutory Compliance
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
4d
Manager of Advocates
NSW Department of Communities and Justice —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Leadership
6d
Manager of Advocates
Legal Aid Commission, Office of the —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Leadership
6d
Principal Advisors Water Management
Planning —Sydney Western Suburbs NSW
- $154,231 - $178,369 a year
- Full-time
- Bachelor's degree
- No degree
- Leadership
8d
Principal Advisor Water Assets and Infrastructure
Planning —Sydney Western Suburbs NSW
- $154,231 - $178,369 a year
- Full-time
- Bachelor's degree
- No degree
- Leadership
8d
Senior Associate (Real Estate Finance)
Lander & Rogers —Sydney NSW
- Full-time
- Management
- Finance
- Business development
- Parental leave
Administration Support Officer
Premier's Department —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Time management
- Employee assistance program
9h
Assistant Talent Acquisition Advisor
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Management
- Writing skills
- Microsoft Office
9h

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Customer Service Officer

Corporate Services -
Sydney Western Suburbs NSW

Apply Now

Job Details

Full-time
$87,199 - $95,482 a year
9 hours ago

Qualifications

Communication skills

Full Job Description

Corporate Services

Reference number

552298

Occupation

Call Centre Services, Management and Support, Technical Customer Service

Work type

Full-Time

Location

Sydney - West, Statewide

Salary Information

Clerk Grade 3/4

Closing date

13 September 2026 at 11:55pm

Help customers navigate important land valuation services across NSW

Ongoing full-time opportunity
NSW office location negotiable with flexible working supported
Salary relative to experience, and ranges from $87,199 to $95,482 plus superannuation

Perks of working for VNSW:

It’s great: We work hard, but we play hard too… and enjoy a laugh
It’s digital: You’ll have access to modern devices and tools - with a modernised valuation platform known as Val IQ
It’s rewarding: With huge operational and strategic delivery pieces that underpin core government functions and services there’ll never be a dull day
It’s flexible: We’re hybrid and split between the office, on the road and home. You’ll have access to generous leave options

In this role, you will be the first point of contact for customers and stakeholders seeking information and support from Value NSW. You will deliver high-quality customer service in a fast-paced contact centre environment, handling inbound customer calls, responding to written enquiries, coordinating correspondence and objections, and processing customer requests. You will be required to manage a structured workload, balancing call queue availability with processing responsibilities while providing timely, accurate and professional assistance.

Working in a fast-paced contact centre environment, you will assist customers with land valuation enquiries, maintain accurate records, prepare correspondence and support the delivery of services that contribute to confidence in the NSW land valuation system. This is an opportunity to make a meaningful contribution while helping customers navigate important government services.

For more information read the full role description Customer Service Officer

What you will bring to the role

Demonstrated commitment to delivering excellent customer service in a high-volume customer-facing environment.
Strong communication skills, with the ability to explain information clearly, professionally and confidently to a diverse range of customers and stakeholders.
Ability to manage inbound and outbound calls, written enquiries and processing tasks in a structured fast-paced call centre environment while balancing competing priorities and maintaining accuracy and attention to detail.
Strong problem-solving skills and the ability to investigate enquiries and identify appropriate solutions.
Experience preparing quality written correspondence and maintaining accurate records and administrative information.
A collaborative approach and willingness to work closely with colleagues to achieve team outcomes.

Join us

If this role sounds like the right fit for you, we encourage you to apply with your one-page cover letter, CV and response to the targeted question at application.

We'd love to hear from you and explore how you can contribute to delivering positive customer experiences at Value NSW.

Applications close at 11:55pm on Sunday 13 September 2026

Applications may be reviewed as they are received to support the timely progression of the recruitment process. Please ensure your contact details are current and accurate, as shortlisted candidates may be contacted promptly following the closing date. Please note, the anticipated interview dates for this role 28 - 30 September 2026 via Microsoft Teams

Should you require further information about the role please contact Nicolette Footman at [email protected]A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment

About Us

The Valuer General is an independent statutory officer, appointed by the Governor of New South Wales to oversee the State's land valuation system.

Value NSW (VNSW), part of the Department of Planning, Housing and Infrastructure, delivers the valuation system for rating and taxing as well as compulsory acquisition compensation purposes via delegation of the Valuer General of NSW. This includes but is not limited to:

Making more than 2.7 million residential, rural, commercial and industrial valuations annually, with a total value of approximately $3 trillion as well as managing compulsory acquisition determinations in situations where government cannot reach agreement, totalling over $1 billion per annum

Delivering customer services and experience for 2.7 million landholders per annum – receiving up to 50,000 calls and many more enquiries

Monitoring, assurance and governance pertaining to the quality of the valutions undertaken relevant to both the Valuation of Land Act 1916 and the Land Acquisition (Just Terms Compensation) Act 1991.

In addition, VNSW provides other specialised valuation activities, services and determinations for other cluster or statewide government partners – including being responsible for the delivery of all valuations for government property transactions as defined by the Government Property Framework and Treasurer’s Directions as well as sector wide asset valuations of up to around $700 billion for financial reporting purposes.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (0 63637676 - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

Apply Now

Refine Your Search

records clerk jobs in parramatta, nsw

Customer Service Officer

Assistant Project Officer (Course Coordination)

Education Project Officer (Identified)

Senior IT Operations Officer

Paralegal

Senior Systems Administrator (Concur)

Senior Advisor Biodiversity

Senior Manager Property Portfolio

Senior Transactions Officer

Senior Design Advisor

Administration Officer

Business Advisor

Senior Project Officer Statutory Compliance

Manager of Advocates

Manager of Advocates

Principal Advisors Water Management

Principal Advisor Water Assets and Infrastructure

Senior Associate (Real Estate Finance)

Administration Support Officer

Assistant Talent Acquisition Advisor

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