In-Demand It desktop support Jobs in Parramatta, Nsw

Systems and Infrastructure Administrator
Finity —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
13h
Global Subject Matter Expert & Software Support Analyst
Xerox —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer science
3d
Senior Associate – Workplace Services
Coforge Ltd. —Sydney NSW
- $79,500 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Technical Support Engineer (SharePoint)
Microsoft —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Digital Video Producer - Fox Sports
Foxtel Group —Artarmon NSW
- Full-time
- Writing skills
- Parental leave
- Free food
Quick Apply
2d
Service Delivery Manager
Kinetic IT —Sydney NSW
- Full-time
- Management
- Employee assistance program
Senior Software Engineer - Desktop App
Heidi —Sydney NSW
- Full-time
- Remote
- AI
- Work from home
- Parental leave
2d
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Associate Technical Field Engineer
Unisys —Sydney NSW
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- Associate degree
1d
Manager, Forensic Technology
BDO —Sydney NSW
- Full-time
- Scripting
- In-person
- Communication skills
- Health insurance
- On-the-job training
Building Estimator
ASC Employment Services Pty Ltd —Sydney NSW
- Full-time
- Supervising experience
- No degree
- Construction experience
- Parental leave
Quick Apply
Enterprise Sales - Desktop Build Group, BQL API Solutions
Bloomberg —Sydney NSW
- Microsoft Excel
- SQL
- APIs
- Parental leave
Senior Digital Workplace Technician - USDS
TikTok USDS JV —Sydney NSW
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
Endpoint Engineering Team Leader
Datacom —Sydney NSW
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Senior Product Designer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Research
- Agile
- AI
- Annual leave
- Work from home
8d
Arborist
Woollahra Municipal Council —Double Bay NSW
- $77,396.80 - $85,544.16 a year
- Overtime
- Maintenance
- Communication skills
- Outdoor work
10d
Senior Systems Engineer
Orro Pty Ltd —Sydney NSW
- On call
- Hybrid work
- Azure
- Management
- Communication skills
- Parental leave
- Employee discount
2d
Field Engineer Sydney
ITSM Corporation —Sydney NSW
- Management
Landscape Design and Project Officer
Woollahra Municipal Council —Double Bay NSW
- $111,905.04 - $123,684.08 a year
- Full-time
- Management
- CAD
- Customer service
- Parental leave
- Gym membership
7d
Principal Product Designer
Corto Pty Ltd —Sydney NSW
- Hybrid work
- AI
- Gym membership
Quick Apply

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it desktop support jobs near parramatta, nsw

Systems and Infrastructure Administrator

Finity
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
13 hours ago

Qualifications

Desktop support
System administration
Azure
Customer service
LAN
Microsoft Exchange
Administrative experience
DHCP
Virtualisation
WAN
DNS
SharePoint
Security
Communication skills
Intune
Help desk
Analytics
VPN

Full Job Description

Role overview:

We are seeking an experienced Systems & Infrastructure Administrator to join our Technology team.

We are looking for:

About Finity
Finity is the market-leading actuarial consulting and strategic analytics firm in Australia and New Zealand. We are proud to be the only actuarial consulting firm to have been recognised by ANZIIF as the Insurance Industry’s Professional Services Firm of the Year, with six awards in the past decade, most recently in 2023, 2024 and 2025.

Our team of over 200 experts cover a diverse range of skills including; actuarial, analytics, technology, management consulting and functional staff. We combine deep industry expertise with a unique breadth of technological capability to deliver innovative and practical advice and solutions to a broad base of over 450 clients.

Position Summary
We are seeking an experienced Systems & Infrastructure Administrator to join our Technology team. This is a hands-on role responsible for delivering exceptional IT support to staff while administering and maintaining our hybrid Microsoft environment, comprising both on-premises infrastructure and Microsoft 365 cloud services.
The successful candidate will act as a key technical resource for the business, providing end-user support, managing core systems and services, resolving complex technical issues, and ensuring the reliability, security, and performance of the organisation's technology environment.
This position is ideally suited to an experienced Systems Administrator who enjoys working closely with users while maintaining and improving the technology platforms that support the organisation.

Key Responsibilities
User Support & Service Delivery

Provide responsive and professional Level 2 and Level 3 support to employees across the organisation.
Troubleshoot and resolve hardware, software, networking, and Microsoft 365 issues.
Support laptops, desktops, mobile devices, printers, meeting room technology, and collaboration tools.
Manage incidents, service requests, and escalations through the IT Service Management platform.
Assist users with onboarding, offboarding, access requests, and day-to-day technology enquiries.
Deliver a high standard of customer service and build positive working relationships across the business.

Microsoft 365 & Systems Administration

Administer and support Microsoft 365 services including – Exchange Online, Teams, SharePoint Online, OneDrive for Business, Entra ID, Intune, Microsoft Defender
Manage user accounts, licensing, permissions, security groups, and access controls.

On-Premises Infrastructure Administration

Administer Windows Server environments and supporting infrastructure.
Manage Active Directory, Group Policy, DNS, DHCP, file services, and print services.
Support server hardware, storage, backup systems, and disaster recovery processes.
Monitor system performance, infrastructure health, and service availability.
Perform routine maintenance, upgrades, and patch management activities.

Network Administration

Support LAN, WAN, wireless, internet, and VPN connectivity.
Troubleshoot network performance and connectivity issues.

Security & Compliance

Assist with vulnerability remediation and endpoint protection management.
Implement security best practices across cloud and on-premises environments.

Continuous Improvement

Contribute to technology improvement initiatives and small infrastructure projects.
Maintain accurate technical documentation and operational procedures.

Skills & Experience
Essential

Minimum 3-5 years experience in a Systems Administration, Infrastructure Administration, or Senior Desktop Support role.
Strong Microsoft 365 administration experience.
Experience administering Exchange Online, Entra ID, Intune, Active Directory, Group Policy, Windows Server
Experience supporting hybrid Microsoft environments.
Strong troubleshooting skills across desktop, server, networking, and cloud technologies.
Experience supporting Windows 11 devices and Microsoft 365 Apps.
Excellent communication and customer service skills.
Ability to explain technical concepts to non-technical users.

Desirable

Experience with Microsoft Azure.
Experience with Microsoft Defender and security administration.
Experience with PowerShell scripting and automation.
Experience supporting virtualisation platforms.
Relevant Microsoft certifications such as MS-102, AZ-104, MD-102, or SC-300.

Personal Attributes

Strong customer focus with a genuine desire to help users succeed.
Proactive and self-motivated.
Excellent problem-solving and troubleshooting abilities.
Strong attention to detail.
Ability to manage multiple priorities and work independently.
Team player who enjoys collaborating across technical and business teams.
Committed to continuous learning and professional development.

What Success Looks Like
The ideal candidate will:

Be recognised as a trusted and approachable technical resource for staff.
Deliver excellent end-user support and consistently high service levels.
Maintain a stable, secure, and reliable hybrid Microsoft environment.
Proactively identify and resolve issues before they impact the business.
Continuously improve systems, processes, and the user experience.

Working arrangements
Hybrid working arrangements (up to 2 days WFH) – office based in The Rocks, Sydney, NSW
Full working rights in Australia required.

Our commitment to Diversity, Equity & Inclusion
Finity is an equal opportunity employer. At Finity, we believe that Diversity and Inclusion are fundamental to who we are, our core values and how we operate. We believe in, and value, a diverse workforce where differences are respected and diversity of thought, experiences, skills, backgrounds and beliefs are brought together in a respectful and inclusive environment.

Learn More

If this sounds like the right role for you, we'd love to hear from you!

Apply Now

Refine Your Search

it desktop support jobs in parramatta, nsw

Systems and Infrastructure Administrator

Global Subject Matter Expert & Software Support Analyst

Senior Associate – Workplace Services

Technical Support Engineer (SharePoint)

Digital Video Producer - Fox Sports

Service Delivery Manager

Senior Software Engineer - Desktop App

Delivery Consultant - Amazon Connect, AWS Professional Services

Associate Technical Field Engineer

Manager, Forensic Technology

Building Estimator

Enterprise Sales - Desktop Build Group, BQL API Solutions

Senior Digital Workplace Technician - USDS

Endpoint Engineering Team Leader

Senior Product Designer

Arborist

Senior Systems Engineer

Field Engineer Sydney

Landscape Design and Project Officer

Principal Product Designer

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