In-Demand Business continuity program Jobs in Parramatta, Nsw

Organisational Change Manager I 12 Month Fixed Term
Datacom —Sydney NSW
- Contract
- Hybrid work
Quick Apply
12d
Sr. People & Culture Manager
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ICT Business and Security Analyst
Montefiore —Hunters Hill NSW
- Full-time
- Azure
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- AI
- Annual leave
Quick Apply
IT Server Administrator
Tetra Tech —Sydney NSW
- Azure
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- Parental leave
Assistant Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- Microsoft Office
- SharePoint
- Health insurance
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Quick Apply
Infrastructure & Cloud Operations Manager
The GPT Group —Sydney NSW
- Full-time
- Azure
- AWS
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- Parental leave
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Payroll Transformation Manager
Voyages Tourism Australia —Sydney NSW
- Full-time
- Resort
- Parental leave
- Employee assistance program
14d
Assurance Lead
Serco Plc —Sydney NSW
- Full-time
- Remote
- Analysis skills
- Communication skills
16h
Operations & Maintenance Director NSW
Yunex Traffic —Rydalmere NSW
- Full-time
- Management
- Maintenance
PR Senior Account Executive
Burson Global —Sydney NSW
- Writing skills
- AI
14d
Administration Support Officer
Premier's Department —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Time management
- Employee assistance program
1d
Supply Planner
Reckitt —Sydney NSW
- Contract
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Senior Manager, Project Delivery - Property and Infrastructure
Reserve Bank of Australia —Sydney NSW
- Full-time
- Presentation skills
- No degree
- Construction experience
8d
AI Services Consultant
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Management
- Sales
- Laboratory experience
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Technical Support Specialist (2026-031)
Circle Cardiovascular Imaging —Sydney NSW
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Wellness program
- Tuition reimbursement
Quick Apply
Cyber GRC Lead
CreditorWatch —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- AI
- Leadership
- Gym membership
Quick Apply
6d
Procurement & Supply Chain Compliance Specialist
Firmus Technologies —Sydney NSW
- Full-time
- AI
- Communication skills
8d
PR Senior Account Executive
Burson —Sydney NSW
- Writing skills
- AI
14d
Infrastructure & Capital Projects – Director/ Senior Director - Operational and Enterprise Risk Management
Alvarez and Marsal —Sydney NSW
- Full-time
- Finance
- Master's degree
- Administrative experience
- On-the-job training
1d
Category Manager
FVA Group —Sydney Olympic Park NSW
- Full-time
- Management
- Sales
- Product management
Quick Apply

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Organisational Change Manager I 12 Month Fixed Term

Datacom -
Sydney NSW

Quick Apply

Job Details

Contract
12 days ago

Qualifications

ITIL Foundation
System migration
ITIL Certification
IT service management
ITIL
Usability
User acceptance testing
ServiceNow

Full Job Description

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow here at Datacom. This role requires expertise in IT Service Management (ITSM), change leadership, stakeholder engagement, and risk mitigation to drive adoption and ensure minimal disruption. Additionally, the Change Manager will evaluate and refine the operating model to optimize efficiencies, align with industry best practices, and leverage ServiceNow’s capabilities to enhance service delivery.

This role can be worked from Auckland, Brisbane or Melbourne

Key Responsibilities

Change Leadership & Strategy

Develop and execute a change management strategy aligned with the MSP’s business objectives.
Identify potential risks and resistance and implement proactive mitigation plans.
Define success metrics to measure adoption and effectiveness of the transformation

Stakeholder Engagement & Communication

Collaborate with executives, project teams, IT teams, and end-users to ensure smooth adoption.
Conduct workshops, training sessions, and regular updates to address concerns and ensure buy-in.
Develop clear and consistent communication plans to keep all stakeholders informed.

Process, Operating Model & Technology Transition

Assess the current operating model and identify opportunities for optimization with ServiceNow.
Work alongside technical teams to align the new ServiceNow workflows with business needs.
Recommend process refinements to maximize automation, efficiency, and scalability.
Ensure process documentation and create reference materials for future optimization.
Oversee data migration, system integrations, and testing to ensure seamless operational continuity

Training & Adoption

Design and implement training programs to equip employees with the necessary skills.
Drive user acceptance testing (UAT) and feedback loops to refine the platform post-migration.
Support ongoing improvement initiatives to enhance usability and efficiency.

Required Skills & Experience

Proven experience in Change Management within ITSM environments.
Strong knowledge of ServiceNow and ITIL frameworks.
Demonstrated success in leading large-scale transformations in MSPs.
Extensive hands-on experience in delivery and go-live readiness for large-scale ITSM transformations, including legacy-to-modern platform migrations.
Proven ability to lead cross-functional teams through cutover planning, hypercare execution, and stakeholder alignment to ensure seamless operational continuity.
Expertise in evaluating and adjusting operating models to align with new technologies.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to analyze business processes and align technology solutions accordingly.
Familiarity with Cherwell and understanding of legacy system migration challenges.

Preferred Certifications

ITIL v4 Foundation or higher
ServiceNow Certified Implementation Specialist (not mandatory)

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

business continuity program jobs in parramatta, nsw

Organisational Change Manager I 12 Month Fixed Term

Sr. People & Culture Manager

ICT Business and Security Analyst

IT Server Administrator

Assistant Project Manager

Infrastructure & Cloud Operations Manager

Payroll Transformation Manager

Assurance Lead

Operations & Maintenance Director NSW

PR Senior Account Executive

Administration Support Officer

Supply Planner

Senior Manager, Project Delivery - Property and Infrastructure

AI Services Consultant

Technical Support Specialist (2026-031)

Cyber GRC Lead

Procurement & Supply Chain Compliance Specialist

PR Senior Account Executive

Infrastructure & Capital Projects – Director/ Senior Director - Operational and Enterprise Risk Management

Category Manager

I want to receive the latest job alert for business continuity program in parramatta, nsw

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