In-Demand Solution architect Jobs in Deakin, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
1d
Software Engineer - 9 months
Leidos —Canberra ACT
- Full-time
- Analysis skills
- Software development
- Leadership
- Annual leave
SD-WAN / SASE Architect & Consultant
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- AI
10d
Enterprise Architect (Lead Cloud Applications Migration Architect)
Unisys —Canberra ACT
- Azure
- AWS
- Presentation skills
10d
Client Executive - Government Cyber Workforce Solutions
Thales —Deakin ACT
- Full-time
- Hybrid work
- Recruiting
- In-person
- Parental leave
Project Manager / Scheduler
Nixil —Canberra ACT
- Full-time
- Writing skills
3d
Senior Network Architect
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- Presentation skills
10d
Residential Project Manager
Manteena —Canberra ACT
- Full-time
- Master's degree
- Construction experience
Manager, Sales Development
Snowflake —Barton ACT
- Full-time
- Computer Science
- Engineering
- Master's degree
Network Engagement Delivery Lead
Accenture —Canberra ACT
- Full-time
- Azure
- Management
- PMP
10d
Senior Client Manager - Business Applications
NTT DATA —Canberra ACT
- Full-time
- CRM software
- Sales
- Salesforce
Senior ServiceNow Consultant/Architect
Kinetic IT —Canberra ACT
- Full-time
- Parental leave
- Employee assistance program
8d
Delivery Consultant: Full Stack Engineer, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Systems design
- AWS
Account Director - Sales
Macquarie Technology Group —Canberra ACT
- Full-time
- Hybrid work
- AI
- Communication skills
- Negotiation
Quick Apply
GRC Analyst - 5 months
Leidos —Canberra ACT
- Full-time
- Leadership
- Annual leave
Lead AD Architect
Accenture —Canberra ACT
- Full-time
- Master's degree
- Bachelor's degree
- Parental leave
Solution Designer
Accenture —Canberra ACT
- Full-time
- AWS
- Analysis skills
- APIs
- On-the-job training
- Parental leave
SAP Technical Consultant - SAP Data Extraction (Procurement)
Accenture —Canberra ACT
- Full-time
- ERP systems
- Analysis skills
- No degree
- On-the-job training
- Parental leave
12d
Senior Software Engineer - 9 months
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Annual leave
Senior Data Architect & Reporting Lead
Showtime Consulting —Canberra ACT
- AWS
- Leadership
- Communication skills

I want to receive the latest job alert for solution architect in deakin, act

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solution architect jobs near deakin, act

Architect jobs in Canberra ACT

Software Engineer jobs in Canberra ACT

Cloud Architect jobs in Ipswich Qld

Solution Architect jobs in Austral Nsw

Cloud Architect jobs in Randwick Nsw

Cloud Architect jobs in Sydney Nsw

Sponsor Architect jobs in Hobart Tas

Technical Support Engineer Cloud Support Engineer jobs in Melbourne Vic

Cloud Architect jobs in Melbourne Vic

Part Time Architect jobs in Melbourne Vic

Enterprise Architect jobs in Sydney Nsw

Systems Architect jobs in Matraville Nsw

Enterprise Architect jobs in Brisbane Qld

Big Data Architect jobs in Sydney Nsw

Architect, Draftsperson jobs in Perth Wa

Network Analyst No Experience jobs in Parramatta Nsw

Senior Collection Agent jobs in Altona Vic

Senior Pastry Cook jobs in Malvern East Vic

Software Architect jobs in Lambton Nsw

Software Architect jobs in Melbourne City Centre Vic

Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

solution architect jobs in deakin, act

Junior Genesys Cloud CX Architect

Software Engineer - 9 months

SD-WAN / SASE Architect & Consultant

Enterprise Architect (Lead Cloud Applications Migration Architect)

Client Executive - Government Cyber Workforce Solutions

Project Manager / Scheduler

Senior Network Architect

Residential Project Manager

Manager, Sales Development

Network Engagement Delivery Lead

Senior Client Manager - Business Applications

Senior ServiceNow Consultant/Architect

Delivery Consultant: Full Stack Engineer, AWS Professional Services

Account Director - Sales

GRC Analyst - 5 months

Lead AD Architect

Solution Designer

SAP Technical Consultant - SAP Data Extraction (Procurement)

Senior Software Engineer - 9 months

Senior Data Architect & Reporting Lead

I want to receive the latest job alert for solution architect in deakin, act

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected