In-Demand Electrical engineering technician Jobs in Parramatta, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
5d
Graduate Technical Engineer - Manufacturing
Capral —Smithfield NSW
- Full-time
- Engineering
- University
- Manufacturing
6h
Maintenance Technician
My Muscle Chef —Yennora NSW
- Full-time
- Schematics
- Maintenance
- Employee discount
Quick Apply
5d
Electronics Technician
Thales —Woolloomooloo NSW
- Full-time
- Engineering
- Parental leave
- Employee discount
High Voltage Technician
Ampcontrol —Ingleburn NSW
- CPR Certification
- Engineering
- Maintenance
- Parental leave
- Employee discount
Maintenance - Duty Technician
NOVOTEL —Sydney NSW
- Weekend availability
- Customer service
- Maintenance
- Plumbing
Quick Apply
Shift Technician- Electrical, Data Center
CBRE —Sydney NSW
- Full-time
Shift Technician
CBRE —Sydney NSW
- 12 hour shift
- Management
- Electrical experience
Electrical Technician
Bega Cheese —Smithfield NSW
- Full-time
- Maintenance
- Manufacturing
11d
Data Center Operations Facilities Manager
Google —Sydney NSW
- Full-time
- Management
- Schematics
- No degree
6d
Shift Technician - Electrical, Data Center
CBRE —Sydney NSW
- 12 hour shift
- Management
- Electrical experience
Commissioning Technician - Switchboard, NSW
Vertiv —Sydney NSW
- Microsoft Office
- Electrical experience
- Communication skills
6d
Electrican
Retail Ready Operations Australia —Erskine Park NSW
- Full-time
- Engineering
- Maintenance
- Welding
- Employee stock purchase plan
- Parental leave
Service Technicians
Otis —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
Service Technician
Otis —Mascot NSW
- Full-time
- Communication skills
High Voltage Protection Technician
Monadelphous —Sydney NSW
- Electrical experience
6d
Service Planner
Hitachi —Smithfield NSW
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
Service Planner
Hitachi Rail —Smithfield NSW
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
Field Forklift Mechanic/Service Technician
Crown Equipment —Smithfield NSW
- Overtime
- Mechanic experience
- Customer service
- Maintenance
- Health insurance
- Employee assistance program
Quick Apply
Field Service Representative
Siemens Energy —Sydney NSW
- Full-time
- Management
- Engineering
- Senior Secondary Certificate of Education
7d

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Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
5 days ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

electrical engineering technician jobs in parramatta, nsw

Aftersales Manager -Material Handling Equipment-NSW

Graduate Technical Engineer - Manufacturing

Maintenance Technician

Electronics Technician

High Voltage Technician

Maintenance - Duty Technician

Shift Technician- Electrical, Data Center

Shift Technician

Electrical Technician

Data Center Operations Facilities Manager

Shift Technician - Electrical, Data Center

Commissioning Technician - Switchboard, NSW

Electrican

Service Technicians

Service Technician

High Voltage Protection Technician

Service Planner

Service Planner

Field Forklift Mechanic/Service Technician

Field Service Representative

I want to receive the latest job alert for electrical engineering technician in parramatta, nsw

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