In-Demand Program analyst Jobs in Queensland

Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Early Intervention Behaviour Therapist/Allied Health Assistant
Caterpillar Clinic —Cairns QLD
- $30 - $40 an hour
- Hybrid work
- Experience working with children
- Organisational skills
- Professional development assistance
Quick Apply
4d
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Rotating roster
- Management
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
Principal Business Analyst
Queensland Government —Brisbane QLD
- Communication skills
8d
Compliance and Governance Analyst
Auto & General Holdings —North Lakes QLD
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Parental leave
- Gym membership
Quick Apply
Business Analyst - South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
4d
Principal Analyst
Queensland Government —Brisbane QLD
- Temporary
- Data analysis skills
- SQL
9d
Change Delivery Manager
Auto & General Holdings —Toowong QLD
- Agile
- Parental leave
- Gym membership
Quick Apply
Finance Systems Analyst
Auto & General Holdings —Toowong QLD
- Microsoft Excel
- Finance
- Administrative experience
- Work from home
- Parental leave
Quick Apply
Commercial Analyst
Support Services - InfraBuild —Acacia Ridge QLD
- Manufacturing
- Communication skills
- Health insurance
- Parental leave
8d
Security Analyst
Auto & General Holdings —Toowong QLD
- Up to $105,000 a year
- Computer science
- Azure
- Computer Science
- Parental leave
- Employee discount
Quick Apply
Finance Assistant
Ashurst LLP —Brisbane QLD
- Full-time
- Analysis skills
- Health insurance
- Gym membership
Analyst - Operations Finance
Viatris —Ipswich QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Time management
- Health insurance
- Parental leave
6h
Investor Relations Manager
ALS —Bowen Hills QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Revenue Management Analyst ANZ - South Bank, QLD
Corporate Shared Services —South Bank QLD
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Health insurance
- Parental leave
Reliability Engineer
Aurizon —Mackay QLD
- $127,556 a year
- Full-time
- Civil engineering
- Bachelor's degree
- Civil Engineering
- Health insurance
- Parental leave
Senior Market Analyst
CIMIC Group —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
9h
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Capital Markets Academy 2027 - Launch Your Real Estate Career
JLL —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior FP&A Analyst
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Bachelor's degree
- Parental leave
9d

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Service Desk Analyst (QLD)

St Vincent's Health Australia -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Bown Hills. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

program analyst jobs in queensland

Service Desk Analyst (QLD)

Early Intervention Behaviour Therapist/Allied Health Assistant

Senior Test Analyst

Principal Business Analyst

Compliance and Governance Analyst

Business Analyst - South Bank, QLD

Principal Analyst

Change Delivery Manager

Finance Systems Analyst

Commercial Analyst

Security Analyst

Finance Assistant

Analyst - Operations Finance

Investor Relations Manager

Revenue Management Analyst ANZ - South Bank, QLD

Reliability Engineer

Senior Market Analyst

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Capital Markets Academy 2027 - Launch Your Real Estate Career

Senior FP&A Analyst

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