In-Demand Help desk Jobs in West End, Qld

Digital Product Support Officer
Cadence Connect —Brisbane QLD
- Full-time
- SQL
- Analysis skills
- AI
Swim School Program Manager - Wavell Heights
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- First Aid Certification
- Leadership
- Communication skills
- Employee discount
Quick Apply
17h
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
1d
Area Manager
PTC Phone Tech & Comm —Chermside QLD
- Full-time
- Leadership
Quick Apply
Tender Manager / Bid Manager
Veolia Environmental Services —Brisbane QLD
- Full-time
- Hybrid work
- Writing skills
- Editing
- Parental leave
- Employee assistance program
13d
Swim School Program Manager - Carseldine
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- First Aid Certification
- Leadership
- Communication skills
- Employee discount
Quick Apply
18h
Hire Controller
Kennards Hire —Bowen Hills QLD
- $72,000 - $80,640 a year
- Rotating roster
- Customer service
- Time management
- Profit sharing
- Employee discount
18h
Senior/Associate Mechanical Engineer - Power Generation
WSP —Brisbane QLD
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
6d
Baker
Woolworths Supermarkets —Indooroopilly QLD
- Part-time
- Bakery
Project Financial Accountant
Accenture —Brisbane QLD
- Full-time
Roof Plumbing Apprenticeship
East Coast Apprenticeships —Sunnybank QLD
- Full-time
- Construction experience
- In-person
- Outdoor work
- On-the-job training
Quick Apply
4d
Sales Manager
Centenary Motors —Sumner QLD
- Sales
- Leadership
- Negotiation
Senior/Associate Mechanical Engineer
WSP —Brisbane QLD
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Operations Officer/Forklift Operator - Eagle Farm
Pickles Auctions —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
8d
Senior Accountant (Agribusiness)
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Business
- Leadership
Quick Apply
Senior Accountant (Business Advisory)
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- QuickBooks
- Organisational skills
- Business
Quick Apply
Sales Team Leader - Parkinson
4WD SUPACENTRE —Parkinson QLD
- Full-time
- Sales
- Merchandising
- Supervising experience
- Employee discount
Quick Apply
4d
Mechanical Lead | Lift Mechanic - East Coast
Haynes Group —Brisbane QLD
- Heavy lifting
- Maintenance
- Supervising experience
- Parental leave
- Employee assistance program
6d
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
14d

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Digital Product Support Officer

Cadence Connect
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

SQL
Analysis skills
AI
Communication skills

Full Job Description

IT & Telecomms
Help Desk / Support
Brisbane
Permanent / Full Time

7/8/2026

Brisbane based permanent opportunity - Digital Product Support
Newly created role, joining a trusted Tier1 brand in Allied Health
Develop your technical expertise in SQL, cloud applications & digital platforms

Digital Product Support Officer

Exclusive Opportunity | Cadence Connect

Cadence Connect is exclusively partnering with our Tier1 Allied Health client, to recruit a Digital Product Support Officer, which is a newly created role in a growing technology team.

This is a a prized opportunity, in current market for someone with experience supporting business applications who enjoys solving technical problems, analysing data, and working closely with both business and technical stakeholders.

This role sits at the crossroads of digital products, data, systems and business operations. You will be a key point of contact for support across a suite of integrated digital platforms, helping diagnose issues, coordinate resolutions and continuously improve support processes.

Your role will also see you play an important position in building knowledge resources that improve future support outcomes and contribute to AI-assisted support capabilities.

About the role

Reporting to the Digital Product Owner, you will provide technical support for business-critical digital products while working collaboratively with development, technology and operational teams.

Your responsibilities will include...

Providing application and product support across digital platforms.
Investigating incidents, identifying root causes and coordinating resolutions.
Managing support requests through to completion.
Performing SQL queries to investigate data-related issues.
Supporting integrated cloud-based systems and applications.
Liaising with internal stakeholders, customers, partners and vendors to resolve cross-system issues.
Creating and maintaining support documentation, knowledge articles and operational procedures.
Identifying opportunities to improve system reliability, support processes and user experience.
Reporting on incidents, trends and recurring issues to support continuous improvement.

About you

We are looking to speak with individuals who love problem-solving, communicates well with both technical and non-technical stakeholders, and has a genuine interest in digital products and technology.

What will you bring?

Experience supporting business applications or digital platforms.
Experience working with integrated business systems.
Working knowledge of SQL for querying and analysing data.
Exposure to cloud-based applications and environments.
Strong analytical and troubleshooting skills.
Excellent written and verbal communication.
A customer-focused approach with the ability to build strong stakeholder relationships.
Experience handling sensitive or confidential information.
Relevant ICT qualifications (desirable).

Additional information

Full-time permanent opportunity.
Flexible working arrangements.
Work across modern digital products and integrated technology platforms.
Opportunity to contribute to process improvements and technology innovation.
Collaborative and supportive team environment.
Ongoing professional development and career growth.
Queensland-based role, working Australian East Coast business hours.

If you want to grow your career supporting innovative digital products while working across modern technologies in a collaborative environment, please apply direct or contact [email protected] for a confidential discussion.

Apply Now

Refine Your Search

help desk jobs in west end, qld

Digital Product Support Officer

Swim School Program Manager - Wavell Heights

Team Lead Support Analyst- Centrered IT

Area Manager

Tender Manager / Bid Manager

Swim School Program Manager - Carseldine

Hire Controller

Senior/Associate Mechanical Engineer - Power Generation

Baker

Project Financial Accountant

Roof Plumbing Apprenticeship

Sales Manager

Senior/Associate Mechanical Engineer

Operations Officer/Forklift Operator - Eagle Farm

Senior Accountant (Agribusiness)

Senior Accountant (Business Advisory)

Sales Team Leader - Parkinson

Mechanical Lead | Lift Mechanic - East Coast

IT Field Technician

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