In-Demand Technical support Jobs in Docklands, Vic

Parkville EMR Help Desk Analyst
Victorian Government —Melbourne Western Suburbs VIC
- $77,426 - $85,597 a year
- Part-time
- Customer service
- Administrative experience
- No degree
6d
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
9d
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
14d
Computer Network Support
Medical iT —Melbourne VIC
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
11d
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
7d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
7d
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
IT Project Delivery Specialist - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Management
- PMP
- Agile
- Parental leave
- Employee assistance program
10d
KMD Brands - ANZ Technical Support Specialist
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —South Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee discount
3d
Allocation Systems Support Analyst
Accent Group —Cremorne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick Apply
10d
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
5d
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Senior Technical Customer Support Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
13d
IT Operations Specialist
Reece Group —Cremorne VIC
- Full-time
- Customer service
- Communication skills
14d
Technical NMR Support Officer
University of Melbourne —Parkville VIC
- $111,275 - $120,453 a year
- Full-time
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave

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technical support jobs near docklands, vic

Parkville EMR Help Desk Analyst

Victorian Government -
Melbourne Western Suburbs VIC

Apply Now

Job Details

Part-time
$77,426 - $85,597 a year
6 days ago

Benefits

Salary packaging

Qualifications

Customer service
Administrative experience
EMR systems
Epic
Working with Children Check
Help desk

Full Job Description

Overview

Work Type: Fixed-term - Part-time

Salary: $77,426 - $85,597

Grade: Grade not specified

Occupation: Health and allied health

Location: Melbourne - Western suburbs

Reference: 15133

Excellent employee benefits including salary packaging
0.6 EFT Fixed-Term Role until 28th March, 2027
Work for Australia’s leading Children’s Hospital
Epic EMR!

About the Role:

This role is for one fixed-term position to a total of 48 hours per fortnight within the Parkville Electronic Medical Record (EMR) team.

The EMR Help Desk provides the first level of support for the EMR and acts as a single point of contact for telephone support, emails, logged requests from precinct staff regarding EMR issues including patients and consumers who are experiencing patient portal access problems.

Classification for this position will range from Grade 3 Year 1(AO31) – Grade 3 Year 5 (AO35) (FTE base salary $77,426.44 to $85,597.72 per annum, pro-rata, plus superannuation).

What you’ll achieve:

Provide a high level of customer service to relevant stakeholders and consumers
Respond to incidents report by precinct staff. Incidents may include, but are not limited to workflow issues, application errors, and user access;
Actively monitor, resolve, troubleshoot and report incident and service requests to provide a responsive and agile day to day support service that meets the needs of all users;

Your skills and experience:

Technical/administration training with several years' experience or equivalent work experience;
Experience with an EMR or Health IT;
Customer Service experience;
Previous help desk experience or end user support.

If this sounds like you, click here to view the position description.

About Parkville Electronic Medical Record (EMR):

The Parkville EMR is a digital partnership between The Royal Children's Hospital (RCH), Peter MacCallum Cancer Centre (Peter Mac), The Royal Melbourne Hospital (RMH) and The Royal Women's Hospital (RWH) and Parkville Youth Mental Health and Wellbeing Service (PYMHWS). The Parkville EMR team (employed by RCH) maintains, operates, and optimises the Parkville EMR service for the benefit of all 5 health services. The Parkville precinct partners are committed to continuing the success of the EMR to deliver the vision as a world class EMR, shared with patients, to support the delivery of safe, high quality and seamless healthcare across Parkville and improve health outcomes for all Victorians.

What we offer:

Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Parkville location and close to public transport

Other requirements:

Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately, we encourage you to apply promptly! For more information about this position please contact Mehul Vakil on Email: [email protected]

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close 25 August 2026

Applications close Tuesday 25 August 2026 at 11.59pm

Posted

18 August 2026

Apply Now

Refine Your Search

technical support jobs in docklands, vic

Parkville EMR Help Desk Analyst

IT Infrastructure Support Analyst

IT Support Technician

Computer Network Support

Service Desk Engineer

IT Support Administrator

Senior IT Cluster Specialist

IT Hardware Technician

IT Support Engineer (Field)

ICT Product Specialist

Systems Administrator

Senior Service Desk / Onsite Engineer (MSP)

IT Project Delivery Specialist - Hybrid

KMD Brands - ANZ Technical Support Specialist

Allocation Systems Support Analyst

Service Desk Engineer, Level 2 - CT Group

System Administrator - 12 mth FTC

Senior Technical Customer Support Engineer - Australia

IT Operations Specialist

Technical NMR Support Officer

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