In-Demand Program administrator Jobs in Sunshine, Vic

Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
10d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Systems Administrator
Dyson Group —Bundoora VIC
- Full-time
- Azure
- Microsoft Office
- Leadership
Quick Apply
SHE Administrator
Rentokil Initial —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
Quick Apply
Client Training Specialist
Xplor —Melbourne VIC
- Full-time
- Remote
- Childcare
- AI
- Time management
- Parental leave
Quick Apply
6d
Payroll Administrator
MUJI Retail (Australia) —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Work from home
- Employee assistance program
Quick Apply
Quality Assurance Specialist - Victorian Workers Compensation
Gallagher Bassett —Melbourne VIC
- Organisational skills
- Communication skills
- Time management
3d
Senior Auditor (SMSF)
Assurify —Mont Albert VIC
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Annual leave
- On-the-job training
Quick Apply
6d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Director of Engineering
Synch Solutions Pty Ltd —Melbourne VIC
- $150,000 - $180,000 a year
- Full-time
- CRM software
- Management
- PMP
Quick Apply
11d
Mainframe CICS/MQ admin
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Computer Science
- Maintenance
- Master's degree
- Health insurance
- Parental leave
2d
Summer Pharmacy Student Placement
Victorian Government —Melbourne Western Suburbs VIC
- $50,000 - $55,390 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Patient care
- Employee assistance program
11h
SHEQ Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Junior Practice Administrator
Wotton Kearney —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
APAC Contracts Leader
GE Vernova —Melbourne VIC
- Full-time
- Engineering
- English
- Bachelor's degree
5d
RSA Support Specialist
Defence Bank —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- Financial services
Quick Apply
7h
Claims Delivery Enablement Specialist Hybrid
Hostplus —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
Talent Acquisition Specialist
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
4d
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Senior Personal Assistant - Orthopaedic Services
St Vincent's Health Australia —Melbourne VIC
- $74,448.40 - $82,305.60 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

I want to receive the latest job alert for program administrator in sunshine, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program administrator jobs near sunshine, vic

Administrator jobs in Melbourne VIC

Client Specialist jobs in Melbourne VIC

Director Of Engineering jobs in Melbourne VIC

Payroll Administrator jobs in Melbourne VIC

Claims Specialist jobs in Melbourne VIC

Junior Contract Administrator jobs in Sydney Olympic Park Nsw

Hr Administrator jobs in Bibra Lake Wa

Junior Office Administrator jobs in Boronia Vic

Assistant Administrator jobs in Norwest Nsw

System Administrator jobs in Sydney Nsw

Contract Administrator jobs in Brisbane Qld

Sql Server Database Administrator jobs in Remote

Fleet Administrator jobs in Tullamarine Vic

Customer Support Coordinator jobs in Ingleburn Nsw

Clinical Trial Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Wangara Wa

Mental Health Peer Support Worker Melbourne jobs in Melbourne Vic

Support Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Clontarf Qld

Customer Support Coordinator jobs in Randwick Nsw

Customer Support Officer

Compass Education -
Hawthorn VIC

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Working with Children Check
Communication skills

Full Job Description

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving.

Thousands of schools rely on Compass every day to run their operations. When they need help, our Contact Centre is the front line and the experience we deliver matters.

We’re looking for Customer Support Officers to join our Contact Centre team and help schools get the most out of the Compass platform.

About the Role & Team

Reporting to one of our Contact Centre Team Leaders, the Customer Support Officer provides comprehensive support to schools using Compass across multiple jurisdictions.

You’ll assist schools through phone, live chat and email, helping them resolve issues, understand the platform and get the most value from Compass .

This is a role for someone who enjoys helping people, solving problems and working in a fast-paced environment where customer experience is everything.

What you'll do:

Deliver great customer support by responding to enquiries across phone, email and live chat, helping schools find the right solutions quickly and clearly.
Resolve issues first time where possible, taking the time to understand each customer’s needs and following up promptly when further investigation is required.
Work collaboratively with your team and other departments to deliver the best outcomes for customers.
Stay curious and keep learning, building your knowledge of the Compass platform and updates so you can confidently support schools.
Contribute to a positive team culture by celebrating wins, supporting colleagues and actively participating in training and development opportunities.
Capture and share customer feedback so it can be used to improve products, services and support processes.
Meet service standards and performance targets, including response times, quality scores and customer satisfaction metrics.
Maintain accurate records in internal systems to ensure customer interactions and follow-ups are well documented.
Identify risks or recurring issues early and escalate them appropriately to your Team Leader.

Requirements

About You

You’re someone who enjoys helping people, stays calm under pressure and takes pride in delivering high-quality customer service.

You also bring:

2+ years’ experience in customer/member service roles within a contact centre or similar support environment.
Strong communication skills and the ability to build positive relationships with customers.
Confidence solving problems and investigating issues to find the right solution.
A proactive approach to learning new systems and product features.
The ability to manage multiple enquiries and prioritise tasks in a fast-paced environment.
A team-focused mindset with a strong commitment to customer outcomes.
Flexibility to work a rotational roster between the hours of 7am to 8pm AEST.

Benefits

What’s in it for you?

You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to directly influence the performance of our support function.

What we offer:

Learning and development opportunities, including a dedicated PD budget.
24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
A parental leave program for both primary and secondary carers.
A supportive, inclusive culture where your voice is valued and heard.
The environment to grow alongside a fast-moving, ambitious organisation.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior to commencing employment, you’ll need:

A valid Employee Working With Children Check
A satisfactory National Police Check
Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)

Ready to make a difference?

If you enjoy solving problems, helping people and working in a supportive, fast-paced team, we’d love to hear from you.

Apply now and help us build the foundations that empower schools to focus on what matters most: teaching and learning.

Find out more about Compass on our website - https://www.compass.education/.

Quick Apply

Refine Your Search

program administrator jobs in sunshine, vic

Customer Support Officer

Member Services Officer

Systems Administrator

SHE Administrator

Client Training Specialist

Payroll Administrator

Quality Assurance Specialist - Victorian Workers Compensation

Senior Auditor (SMSF)

Advanced Associate, Test Center Support

Director of Engineering

Mainframe CICS/MQ admin

Summer Pharmacy Student Placement

SHEQ Administrator

Junior Practice Administrator

APAC Contracts Leader

RSA Support Specialist

Claims Delivery Enablement Specialist Hybrid

Talent Acquisition Specialist

Head of Omnichannel Transformation

Senior Personal Assistant - Orthopaedic Services

I want to receive the latest job alert for program administrator in sunshine, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected