In-Demand Business systems analyst Jobs in Milton, Qld

Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
7h
Build Analyst
Future Secure AI —Brisbane QLD
- Analysis skills
- Product management
- APIs
Quick Apply
Data Operations Engineer
Abano Healthcare —South Brisbane QLD
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick Apply
13d
Senior Commercial Analyst
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- SQL
- Work from home
- Parental leave
13d
Analyst/Experienced Analyst | IT Audit | Brisbane
Deloitte —Brisbane QLD
- Parental leave
Senior AML Systems and Data Analyst
Bank of Queensland —Newstead QLD
- Full-time
- SQL
- AI
- Parental leave
- Employee assistance program
Data Governance Analyst | Senior Associate
PWC Australia —Brisbane QLD
- Contract
- Writing skills
- Analysis skills
- Organisational skills
- Parental leave
4d
Senior Automation Analyst
Auto & General Holdings —Toowong QLD
- Hybrid work
- Azure
- Management
- AWS
- Health insurance
- Parental leave
Quick Apply
Security Analyst (Weekend Shift)
Arkose Labs —Brisbane QLD
- Weekend availability
- Remote
- Scripting
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
11d
Oracle Enterprise Architect - Supply Chain & Manufacturing
Accenture —Brisbane QLD
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- On-the-job training
Senior Data Analyst
WSP —Brisbane QLD
- Azure
- SQL
- AWS
7d
Security Analyst
Auto & General Holdings —Toowong QLD
- Up to $105,000 a year
- Computer science
- Azure
- Computer Science
- Parental leave
- Employee discount
Quick Apply
Risk Control Analyst, Card & ATO Risk
Binance —Brisbane QLD
- Full-time
- Remote
- Bilingual
- Data analysis skills
- SQL
Quick Apply
9d
Management Accountant
AVEO —Newstead QLD
- Full-time
- Microsoft Excel
- Office
- Finance
- Employee assistance program
- Referral program
Quick Apply
Senior Systems Engineer
Hitachi Rail —Brisbane QLD
- Full-time
- CAD
- Education
- Bachelor's degree
- Employee assistance program
Casual Transcript Co-Ordinator
Epiq Systems, Inc. —Brisbane QLD
- Part-time
- Administrative experience
- Senior Secondary Certificate of Education
- No degree
Commercial Analyst, East
Freo Group Pty Ltd —Hendra QLD
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Work from home
- Employee discount
Quick Apply
7d
Financial Analyst
Cadence Connect —Brisbane QLD
- $110,000 - $120,000 a year
- Full-time
- Remote
- Microsoft Excel
- Finance
- AI
Manager Procurement Midstream Operations and CCS
Santos Ltd —Brisbane QLD
- Management
- Communication skills
- Negotiation
3d
Junior Integration Developer- AU Citizen with Security Clearance
Accenture —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave

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Team Lead Support Analyst- Centrered IT

Lyra Technology Group
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time
7 hours ago

Qualifications

Azure
IT support
IT
Computer skills
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Centrered IT, is looking for a Team Lead Support Analyst in Brisbane.

This is a client-facing leadership role where you will be the primary point of contact for service escalations, providing technical guidance to Support Analysts and helping clients get the most from their IT environment.

You will be working full-time on-site with one of Centrered's largest clients, while working closely with the IT team and key client stakeholders.

As a senior member of the Managed Services team, you will provide leadership, mentoring and escalation support to analysts while maintaining strong relationships with clients.

Responsibilities:

Provide technical leadership, guidance and mentoring to Support Analysts, including pod leadership where required.
Act as a key escalation point for complex client issues.
Lead and mentor Incident, Problem and Change Management processes.
Analyse technical issues and perform root cause analysis.
Support the design, planning and enhancement of ICT network architectures.
Install and configure routers, firewalls, switches, cabling and other network devices.
Maintain core server architecture, including patching, updates, servicing and planned upgrades.
Maintain and manage Microsoft 365 environments and backup solutions.
Support cyber security initiatives and promote a “security first” approach.
Undertake capacity planning and reporting on core systems.
Drive the effective use of existing and emerging technologies to achieve business outcomes.
Provide telephone, face-to-face and remote support, including site visits where required.
Maintain accurate technical and customer-facing documentation.
Build and maintain strong client relationships through consistent, professional and responsive service.
Promote collaboration and teamwork across the Managed Services team and wider business.

Skills required

5-10 years’ experience in an IT support or managed services environment.
Previous experience leading, mentoring or managing an IT support team.
Strong experience handling technical escalations from support team members.
Solid computer and IT skills.
Experience working in a Managed Service Provider (MSP) environment is highly desirable.
Strong understanding of Microsoft 365 environments.
Experience with Windows 10/11, Windows Server and Active Directory/Azure Active Directory.
Experience with networking technologies, including routers, switches and firewalls.
Strong problem-solving and root cause analysis skills.
Excellent communication and client relationship skills.
Ability to work collaboratively while taking ownership of escalated issues.
Ability to travel or attend client sites as required.
Relevant IT certifications or a willingness to undertake certification training.

Benefits

Dedicated professional development time
Brisbane-based, client-site position.
Certification training every week to support your professional development.
1-2 days WFH per week after probation.
Career progression opportunities within Centrered IT.
The opportunity to work closely with one of our largest clients and key stakeholders.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

business systems analyst jobs in milton, qld

Team Lead Support Analyst- Centrered IT

Build Analyst

Data Operations Engineer

Senior Commercial Analyst

Analyst/Experienced Analyst | IT Audit | Brisbane

Senior AML Systems and Data Analyst

Data Governance Analyst | Senior Associate

Senior Automation Analyst

Security Analyst (Weekend Shift)

Oracle Enterprise Architect - Supply Chain & Manufacturing

Senior Data Analyst

Security Analyst

Risk Control Analyst, Card & ATO Risk

Management Accountant

Senior Systems Engineer

Casual Transcript Co-Ordinator

Commercial Analyst, East

Financial Analyst

Manager Procurement Midstream Operations and CCS

Junior Integration Developer- AU Citizen with Security Clearance

I want to receive the latest job alert for business systems analyst in milton, qld

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