In-Demand Customer support coordinator Jobs in Balcatta, Wa

Customer service / Internal Sales
Pack & Send Joondalup —Joondalup WA
- $70,000 - $75,000 a year
- Full-time
- Hospitality
- Customer service
- Education
Quick Apply
5h
Marketing Specialist
Agrimasters —Subiaco WA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Time management
- Free parking
- Professional development assistance
Quick Apply
Service Coordinator
Sandvik —Perth WA
- Full-time
- Microsoft Excel
- ERP systems
- Administrative experience
- Parental leave
Corporate Receptionist
Employment Hero —Perth WA
- Full-time
- Microsoft Office
- In-person
- AI
- Parental leave
- Employee assistance program
2d
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Customer Success Partner, BrightPath
3P Learning —Perth WA
- Full-time
- Remote
- Writing skills
- Leadership
- Teaching
- Annual leave
Quick Apply
11d
Sales Coordinator
WesTrac —Perth WA
- Sales
- Analysis skills
- Communication skills
10d
Senior Sales Executive - Perth
SBS —Perth WA
- $85,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Gym membership
6d
Facilities Coordinator (Hard Services)
CBRE —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
Procurement and Logistics Lead
Downer Group —Perth WA
- Microsoft Excel
- ERP systems
- No degree
11d
Receptionist
Oceaneering —Perth WA
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Senior Payroll Coordinator
Monadelphous —Perth WA
- Overtime
- Microsoft Excel
- Data analysis skills
- Communication skills
Health, Safety, Environment and Quality (HSEQ) Advisor
Guidera O’Connor —Perth WA
- First Aid Certification
- Construction experience
- Leadership
- Parental leave
- Referral program
Caretaker/Facility Coordinator
Downer Group —Perth WA
- Full-time
- Employee assistance program
EHS & Rail Safety Coordinator
ALSTOM —Perth WA
- Contract
- Health insurance
- Annual leave
6d
Home Care / Support Workers
Pearl Home Care —Perth WA
- Part-time
- Customer service
- First Aid Certification
- Organisational skills
Merchandise Coordinator
WesTrac —Guildford WA
- Full-time
- Sales
- Customer service
- Merchandising
- Employee stock purchase plan
- Parental leave
9d
Inspections Coordinator
SGS —Perth Airport WA
- Management
- Microsoft Office
- Administrative experience
- Parental leave
Quick Apply
14d
Operations Manager - Transport
Northfleet —Perth WA
- Full-time
- Management
Quick Apply
7d
Trainer & Assessor
Monadelphous —Perth WA
- Monday to Friday
- Communication skills
7d

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customer support coordinator jobs near balcatta, wa

Customer service / Internal Sales

Pack & Send Joondalup
Joondalup WA

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
5 hours ago

Benefits

Transportation links

Qualifications

Hospitality
Customer service
Call center experience
Education
Communication skills

Full Job Description

$70k-$75k + Super + Monthly Sales Bonuses
Full-Time | Monday–Friday | No Weekends

About Us

Kickstart your career in Freight & Logistics with Australia's leading Australia’s leading parcel, freight, and logistics provider!

Based in the heart of Joondalup, this Monday-to-Friday position combines consistent hours, comprehensive training and hands-on team support to help you build the skills and confidence to succeed in customer service.

Genuine Work-Life Balance: Enjoy a Monday-to-Friday roster with no weekend or public holiday work.
Comprehensive Training & Ongoing Support: Start with 14 days of paid, structured training, followed by ongoing dedicated on-the-job support to help you settle into the role.
Central Joondalup Location: Work in a convenient Joondalup location, close to public transport, cafés and local amenities, alongside a supportive team.

PACK & SEND operates 140+ locations across Australia, NZ, and the UK. Our Joondalup Service Centre helps businesses and individuals send everything from everyday parcels to fragile artwork and bulk freight.

We’re growing and need a reliable internal sales team member who thrives in customer service and enjoys winning sales.

The Role

As a Customer Service / Internal Sales rep, you’ll be the first point of contact for customers on the phone, by email, and in person.

Your day will include:

Preparing & sending accurate quotes using our in-house system (full training provided).
Following up quotes and securing bookings - your conversions directly contribute to bonuses.
Greeting walk-in customers and handling over-the-counter sales.
Handling enquiries over the phone and emails.
Managing customer service enquiries and coordinating with our operations team to ensure jobs run smoothly.
Tracking deliveries and keeping customers updated.
Complete general admin tasks.
Escalate unusual, high-risk or non-standard matters to management.

Why Join Us?

Secure, long-term role – permanent full-time, Mon–Fri, stable hours.
Attractive package – $70K-$75K base + super + performance bonuses.
Performance-based bonuses – Be rewarded for your results.
No industry experience required – just bring strong communication skills; we’ll train you step-by-step.
Start a career in sales or logistics - No two days are the same, and growth is limitless.
Career progression – we invest in your skills and help you grow.
Supportive environment – small, professional team, no weekend work.

What We’re Looking For

Tech savvy & multitasking - Ability to navigate multiple screens and tabs simultaneously while actively listening to a customer and accurately logging notes.
Attention to detail and a problem solving mindset.
Enjoys an active workplace - Our customer service team works closely with our freight operations, so you’ll be comfortable being on your feet and handling packages throughout the day.
Clear, confident verbal and written English.
Customer service experience (retail, hospitality, call centre, admin, pharmacy etc.).
Enjoys structure, routine, and following processes.
Permanent Australian work rights preferred.
Full time availability (Mon-Fri 8.30am - 5.30pm).

(No freight experience required – we’ll provide full training.)

How to Apply

If you’re looking for a secure, customer-focused role with great earning potential, apply today with your resume + short cover letter.

- Customer service

- Internal sales

- Quoting

- Assistant Retail Operations Manager | Delivery Service & Logistics
- Assistant Retail Manager & Counter Sales Consultant | Transport & Logistics
- Customer Service & Operations Coordinator | Retail Transport & Logistics Service
- Customer Service & Operations Assistant | Transport & Logistics
- Assistant Retail Store Manager | Customer Service & Sales Coordinator
- Retail Sales Consultant & Operations Administration Assistant
- Sales Support Coordinator & Retail Assistant Manager

Job Type: Full-time

Pay: $70,000.00 – $75,000.00 per year

Application Question(s):

Do you have permanent long-term working rights in Australia?

Education:

Certificate I - IV (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in balcatta, wa

Customer service / Internal Sales

Marketing Specialist

Service Coordinator

Corporate Receptionist

Lvl 1 Helpdesk Engineer

Customer Success Partner, BrightPath

Sales Coordinator

Senior Sales Executive - Perth

Facilities Coordinator (Hard Services)

Procurement and Logistics Lead

Receptionist

Senior Payroll Coordinator

Health, Safety, Environment and Quality (HSEQ) Advisor

Caretaker/Facility Coordinator

EHS & Rail Safety Coordinator

Home Care / Support Workers

Merchandise Coordinator

Inspections Coordinator

Operations Manager - Transport

Trainer & Assessor

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