In-Demand E commerce manager Jobs in Mascot, Nsw

Customer Success Manager - Sydney, Australia m/f/d
AB Tasty —Sydney NSW
- Full-time
- Hybrid work
- Management
Quick Apply
Product Designer
Luxury Escapes —Sydney NSW
- Full-time
- Free food
Quick Apply
5d
Senior Product Manager - Digital Ad Tech
Cartology —Surry Hills NSW
- Full-time
- Hybrid work
- Product management
- AI
2d
Enterprise Client Success Manager
Bazaarvoice —Sydney NSW
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
Quick Apply
Global Services Team Leader
BigCommerce —Sydney NSW
- Full-time
- CRM software
- Computer science
- Microsoft Excel
Programmatic & Audience Sales Lead
Are Media —Sydney NSW
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Business Development Representative
Klaviyo —Sydney NSW
- $70,000 a year
- AI
- Communication skills
Quick Apply
Performance Marketing Manager
Are Media —Sydney NSW
- Full-time
- Budgeting
- Analytics
- Parental leave
- Employee assistance program
2d
Senior National Account Manager
Church & Dwight —Sydney NSW
- Full-time
- Hybrid work
- AI
- Health insurance
- Parental leave
Expert Consultant, Marketing
Bain & Company Inc —Sydney NSW
- Full-time
- Bachelor's degree
- Organisational skills
- Financial services
4d
Warehousing (JD Vanguard Graduate Program)
JD.com Australia Pty Ltd —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
Quick Apply
Expert Consultant, Marketing
Bain & Co. —Sydney NSW
- Full-time
- Bachelor's degree
- Organisational skills
- Financial services
Quick Apply
4d
Social Media Advertising Specialist
Lupo Digital —Sydney NSW
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Engineering Director - Print
Canva —Sydney NSW
- Full-time
- Hybrid work
- AI
- Parental leave
Quick Apply
3d
Senior Specialist, Sales Engineering
Checkout.com —Sydney NSW
- Full-time
- Hybrid work
- Sales
- APIs
Quick Apply
Network Engineering Manager, Network Fabric Engineering (NFE)
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Orchard - Solution Architect
Orchard Marketing —Pyrmont NSW
- Full-time
- Hybrid work
- Education
- APIs
- Employee assistance program
Quick Apply
2027 Customer Success Manager, Amazon Vendor Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Merchandising
Expressions of Interest: Tech and Transactional Lawyers (AU, US or UK)
Biztech Lawyers —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Business Administration
- Leadership
- Work from home
- Parental leave
Quick Apply
Network Development Manager, GCNA Border Network, GCNA-D
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- AWS
- Bachelor's degree

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Customer Success Manager - Sydney, Australia m/f/d

AB Tasty -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time | Contract

Qualifications

Jira
Power BI
Management
Slack
Trello
E-commerce
Confluence

Full Job Description

WHO WE ARE

Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!

Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.

At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.

Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission:

We bring client satisfaction
We are impactful
We go above and beyond
We live one team, one dream

We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys.

Learn more about AB Tasty and our teams:

About Us
Your Journey with Us
AB Tasty on Welcome to the Jungle

THE TEAM

Join our APAC team in Sydney, Australia, where you'll collaborate closely with Sales, Partnerships, and Marketing teams. As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our experimentation, personalization, feature management, and experience optimization solutions..

You will partner closely with clients to help them achieve their digital optimization goals through strategic guidance, best practices, and ongoing enablement.

Collaboration tools: ChurnZero, Trello, Gong, PowerBI, Slack, Jira, Confluence, and more
Travel: Occasional travel to client sites and industry events

YOUR MISSION

Manage a portfolio of strategic commercial clients, guiding them through onboarding, platform adoption, and long-term optimization initiatives
Build and maintain trusted relationships with key stakeholders by combining technical understanding with strong business acumen.
Drive measurable business outcomes, customer retention, and account growth through shared success plans and value-driven engagement.
Lead onboarding, training, and enablement sessions to build client confidence and accelerate time to value.
Partner closely with Key Account Managers, Engineering, Product, and Support teams to align resources, mitigate risks, and deliver a seamless customer experience
Proactively identify churn risks and develop action plans to improve retention and customer satisfaction.
Develop deep expertise across multiple products while staying informed on industry trends and best practices.
Act as a trusted partner by proactively identifying client challenges, sharing product feedback internally, and helping clients navigate evolving business needs..
Support the development of customer references and case studies, while providing actionable feedback to help improve AB Tasty’s products and services.

WHAT YOU'LL BRING

At least 3 years of experience in a client-facing Customer Success, SaaS, or digital optimization role.
Customer-focused, organized, and proactive, with a strong sense of ownership
Strong organizational and stakeholder management skills, with the ability to manage multiple clients and share best practices across the team.
Analytical thinker who can translate data into actionable suggestions for clients.
Interest in UX, analytics, e-commerce, or customer experience optimization, with the ability to provide thoughtful recommendations to clients..
Experience working with digital agencies, technology partners, or channel ecosystems in a customer-facing role is a plus.
Willingness and ability to travel as needed to meet clients on-site, particularly across Australia.
Strong interpersonal skills with a collaborative, proactive, and customer-centric mindset.

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

WHY YOU'LL LOVE IT HERE

Make a real impact: directly influence our success and be a player in the company's growth
Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey
International culture: collaborate with a diverse, global team across 8 countries
Accelerate your career: we offer vast opportunities for professional development, education, and upward mobility
Flexible work: enjoy a balanced work schedule, with up to 3 days of remote work per week

INTERVIEW PROCESS

Discovery interview with Talent Acquisition Specialist.
Hiring Manager interview with Hiring Manager.
Case study with team members.
Final meeting with VP Client.

DETAILS

Contract: Permanent full-time
Location: Sydney
Remote: up to 3 days/week

Quick Apply

Refine Your Search

e commerce manager jobs in mascot, nsw

Customer Success Manager - Sydney, Australia m/f/d

Product Designer

Senior Product Manager - Digital Ad Tech

Enterprise Client Success Manager

Global Services Team Leader

Programmatic & Audience Sales Lead

Business Development Representative

Performance Marketing Manager

Senior National Account Manager

Expert Consultant, Marketing

Warehousing (JD Vanguard Graduate Program)

Expert Consultant, Marketing

Social Media Advertising Specialist

Engineering Director - Print

Senior Specialist, Sales Engineering

Network Engineering Manager, Network Fabric Engineering (NFE)

Orchard - Solution Architect

2027 Customer Success Manager, Amazon Vendor Services

Expressions of Interest: Tech and Transactional Lawyers (AU, US or UK)

Network Development Manager, GCNA Border Network, GCNA-D

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