Implementation Manager
splose —Adelaide SA
- Full-time
- Hybrid work
Quick Apply
8d
Assistant Operations Manager
Vicinity Centres —Eastern Creek WA
- Full-time
- Microsoft Excel
- Management
- Writing skills
- Parental leave
Full Time Sales Merchandiser
Clemenger Field Marketing —Truganina VIC
- Full-time
- Sales
- Merchandising
- Communication skills
Quick Apply
Onboarding Project Manager
Block —Sydney NSW
- Remote
- ERP systems
- POS
- APIs
- Health insurance
Quick Apply
Portfolio Manager - EMOB
ANZ Banking Group —Melbourne VIC
- Contract
- Analysis skills
- Product management
- Organisational skills
10d
Marketing Executive - Development
Keyton —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Marketing
- Communication skills
- Annual leave
- Work from home
Retail Marketing Specialist
Bevilles —Queensland
- Full-time
- Marketing
- Merchandising
- POS
2d
Digital Analytics Specialist / Digital Tagging and Implementation Specialist
News Corp —Melbourne VIC
- Contract
- Hybrid work
- Systems design
- SQL
- Analysis skills
- Parental leave
10d
Partnerships Manager
Bolster Digital —Abbotsford VIC
- Full-time
- Bachelor's degree
- Employee assistance program
Quick Apply
Full-Time Sales Merchandiser
Clemenger Field Marketing —Burwood NSW
- Full-time
- Sales
- Merchandising
- Communication skills
Quick Apply
11d
Brand Governance | Senior Associate
PWC Australia —Sydney NSW
- Management
- Marketing
- SharePoint
- Annual leave
- Employee assistance program
Partnerships Account Manager
Omnicom Group —Melbourne VIC
- Full-time
2d
Marketing Executive, ANZ
Therabody Corporate —Ringwood VIC
- $75,000 a year
- Full-time
- Management
- Marketing
- Bachelor's degree
Quick Apply
Senior Manager, Visa Direct Sales – AuNZPI
Visa Australia Services Pty Ltd —Sydney NSW
- Full-time
- Doctoral degree
- Master's degree
- Business development
Quick Apply
3d
Retail Manager
Mirvac —Drummoyne NSW
- Weekend availability
- Management
- Budgeting
- Marketing
Food & Beverage Manager (Full Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Administrative experience
- Budgeting
Lead Digital Media Planning & Activation
Woolworths Group —Surry Hills NSW
- Full-time
- Hybrid work
- Management
11d
Principal Associate, Protecting Australia’s Nature
The Pew Charitable Trusts (Usa) —West Perth WA
- $115,700 - $129,200 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Bachelor's degree
- Work from home
Clinical Trial Coordinator II
Thermo Fisher Scientific —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Visual Merchandising Specialist | Booragoon
Lululemon —Booragoon WA
- Weekend availability
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee discount

I want to receive the latest job alert for implementation & activation manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

implementation & activation manager jobs near

Implementation Manager

splose
Adelaide SA

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Jira
Trello

Full Job Description

About us

splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.

About you

We're looking for an Implementation Manager to run onboarding for our Mid-Market customer band(15 to 49 practitioners in their org) that make up the large majority of our implementation hours.

This role is built for speed and consistency, not bespoke handling. You'll deliver standardised onboarding within clear tier SLAs, protect that time from unnecessary manual work, and make sure every customer gets a great experience regardless of which Implementation Manager they land with. You're comfortable running a high volume of onboardings without cutting corners, and you know the difference between a problem worth solving once for everyone and a one off that just needs to be closed out.

What you'll do

Deliver standardised onboarding within tier SLAs: Run white glove elements where warranted, including focused, limited live Q&A sessions rather than a pure self-serve handoff
Enforce the self-serve data template policy for customers not on a supported Practice Management System, protecting onboarding time from manual data prep
Keep data migrations moving using the direct Implementation Manager to engineer channel for anything that gets genuinely complex
Feed onboarding friction patterns to the Implementation Lead rather than repeatedly solving the same one-off problem
Provide feedback that helps scale the onboarding process across the Mid-Market segments
Promote activation of upsell features, including SMS and Stripe, coming through the sales motion and in onboarding

What you'll bring

Required

1 to 3 years' experience in Customer Success, Onboarding, Implementation, or a related customer facing role, ideally within a SaaS or healthtech company
Comfortable working to defined SLAs in a high volume environment, balancing speed with a good customer experience
Strong product knowledge and the ability to run confident training and onboarding sessions
Clear, friendly communication style, with the ability to simplify technical concepts for non technical customers
Comfortable using CRM, support, and project tools such as Intercom, Trello, Pipedrive, or Jira
Good judgement on when to escalate versus resolve independently
Experience working with Allied Health professionals or in a clinical setting
Experience with data imports, migrations, or Practice Management Systems
Tertiary qualifications or relevant experience

Next Steps:

Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.

Equal Opportunity Employer:

splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!

**We are not accepting recruitment agency submissions for this role.

Quick Apply

Refine Your Search

implementation & activation manager jobs

Implementation Manager

Assistant Operations Manager

Full Time Sales Merchandiser

Onboarding Project Manager

Portfolio Manager - EMOB

Marketing Executive - Development

Retail Marketing Specialist

Digital Analytics Specialist / Digital Tagging and Implementation Specialist

Partnerships Manager

Full-Time Sales Merchandiser

Brand Governance | Senior Associate

Partnerships Account Manager

Marketing Executive, ANZ

Senior Manager, Visa Direct Sales – AuNZPI

Retail Manager

Food & Beverage Manager (Full Time)

Lead Digital Media Planning & Activation

Principal Associate, Protecting Australia’s Nature

Clinical Trial Coordinator II

Visual Merchandising Specialist | Booragoon

I want to receive the latest job alert for implementation & activation manager

Related Searches

Explore jobs in more locations

About us

About you

What you'll do

What you'll bring

Next Steps:

Equal Opportunity Employer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected