In-Demand Microsoft windows 365 Jobs in Sydney, Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
2d
Information Technology Support Specialist
Physio Inq —Milsons Point NSW
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
4d
Desktop & Network Support Engineer
Rextechnologies pty. limited. —Sydney NSW
- From $29.99 an hour
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
3d
IT Service Consultant
The GPT Group —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Microsoft Office
- Parental leave
Quality Assurance Engineer
Tecala Group —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Health insurance
- Parental leave
Quick Apply
Support Engineer
New Era Technology AU —Belrose NSW
- Full-time
- Azure
- Customer service
- Administrative experience
- Referral program
9d
Infrastructure Services Lead
Guzman y Gomez —Surry Hills NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Annual leave
- Parental leave
Quick Apply
5d
Regional Deployment Engineer
Varonis —Sydney NSW
- Azure
- Computer Science
- Salesforce
Senior Azure & Modern Work Engineer | MSP | Design & Delivery
HD IT —Parramatta NSW
- Full-time
- Hybrid work
- Azure
- AI
Quick Apply
Platform Specialist, Customer Solutions
PMY Group —Sydney NSW
- Customer service
- Microsoft Office
- Communication skills
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
10d
IT Infrastructure & Systems Engineer
TrueIT Consulting —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
Quick Apply
10d
IT Field Technician (Hands-on Role)
Series One —Sydney NSW
- $59,613.50 - $112,281.05 a year
- Electrical experience
- POS
- In-person
Quick Apply
Service Desk Analyst – Information Technology – Clerk Grade 5/6 – Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Microsoft Office
6d
Tech Support
LOOKUP IT —Rockdale NSW
- $57,784.89 - $70,000.00 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
IT System Support
Bremick Fasteners —Rosebery NSW
- $80,000 - $85,000 a year
- Full-time
- CRM software
- Management
- Computer Science
Quick Apply
ICT Customer Support Officer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
IT Helpdesk Engineer
Civica —Sydney NSW
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
- Work from home
Quick Apply
4d
IT Help Desk Officer
Mulpha —Sydney NSW
- Full-time
- Microsoft Outlook
- Customer service
- SharePoint
- Free parking
- Employee assistance program
Quick Apply
9d

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microsoft windows 365 jobs near sydney, nsw

IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time
2 days ago

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

microsoft windows 365 jobs in sydney, nsw

IT Service Desk Engineer, Level 1 - Secom

Information Technology Support Specialist

Desktop & Network Support Engineer

IT Service Consultant

Quality Assurance Engineer

Support Engineer

Infrastructure Services Lead

Regional Deployment Engineer

Senior Azure & Modern Work Engineer | MSP | Design & Delivery

Platform Specialist, Customer Solutions

System Administrator

IT Infrastructure & Systems Engineer

IT Field Technician (Hands-on Role)

Service Desk Analyst – Information Technology – Clerk Grade 5/6 – Parliament of NSW - Sydney

Tech Support

IT & Workplace Support Engineers (Multiple Opportunities Available)

IT System Support

ICT Customer Support Officer

IT Helpdesk Engineer

IT Help Desk Officer

I want to receive the latest job alert for microsoft windows 365 in sydney, nsw

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