In-Demand Program manager, goes infrastructure Jobs in Parramatta, Nsw

Senior Customer Success Program Manager
Uber —Sydney NSW
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
3d
Program Director, APAC Services
Nice —Sydney NSW
- Master's degree
- Bachelor's degree
- AI
3d
Supply Chain Program Manager
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
4d
Project Manager
Hitachi Rail —Smithfield NSW
- Full-time
- Bachelor's degree
- In-person
- Business
11d
Project Manager (Controls & Digitalization)-Re-Energize Program
Siemens Energy —Sydney NSW
- Full-time
- Bachelor's degree
- Health insurance
- Annual leave
Platform Technical Program Manager
Future Secure AI —Sydney NSW
- APIs
- Agile
- AI
Quick Apply
13d
Program Management ANZ - Business Line Growth Director
AECOM —Sydney NSW
- Full-time
- Hybrid work
- PMP
- Engineering
- Business development
Network Acquisition Manager, APAC
Cloudflare —Sydney NSW
- Data analysis skills
- Organisational skills
- AI
Quick Apply
7d
Principal Account Aligned - Technical Program Manager - FDE
Microsoft —Sydney NSW
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
5d
Senior Project Manager - Agile
HCLTech —Sydney NSW
- PMP
- Agile
- Leadership
5d
Senior Project Manager
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Communication skills
14d
C&SP Regional Strategic Account Program Lead- International
Schneider Electric —Macquarie Park NSW
- Full-time
- Microsoft Office
- Communication skills
- Opportunities for advancement
Casual Programs/Duty Supervisor
Sydney Olympic Park Aquatic Centre —Sydney NSW
- $34.15 an hour
- Weekend availability
- Customer service
- POS
- Leadership
Apprentice & Training Program Manager
Peter Warren Automotive Holdings —Warwick Farm NSW
- Full-time
- Sales
- Customer service
Head of EHSW ANZA
Ericsson —Sydney NSW
- Business
Service Management Officer – Managed Services | Director
PWC Australia —Sydney NSW
- Management
- Financial services
- Leadership
- Parental leave
Market Administrator (Trading Tech Support Analyst)
TP ICAP —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- Financial services
Senior Project Manager | Living Sector NSW
TSA Riley —Sydney NSW
- Hybrid work
- Construction experience
- Leadership
- Communication skills
12d
Project Manager
Hitachi —Smithfield NSW
- Full-time
- Bachelor's degree
- In-person
- Business
Strategic Account Manager
Trend Micro —North Sydney NSW
- Full-time
- CRM software
- Sales
- Presentation skills
- Health insurance
- Parental leave

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program manager, goes infrastructure jobs near parramatta, nsw

Senior Customer Success Program Manager

Uber -
Sydney NSW

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Microsoft Excel
Data analysis skills
SQL
Bachelor's degree

Full Job Description

About the role and team

Working as a Senior Customer Success Program Manager at Uber means owning the long tail of retail accounts through a highly structured, scalable operating model. This is not a traditional 1:1 account management role. Instead, you will be responsible for keeping a broad portfolio operationally healthy, identifying and resolving recurring issues, and actively creating growth opportunities without relying on dedicated account manager support.

This role sits at the intersection of customer success, program management, and commercial operations. It is a builder role as much as it is an execution role. You will not only run the portfolio, but also help shape how the function works: defining the operating cadence, identifying what needs to be standardised, and building the mechanisms that will allow the team to scale over time. Success in this role requires analytical rigor, strong execution, and the ability to coordinate across multiple teams without owning all the answers yourself.

The pace is fast and the environment is often ambiguous. This role is for someone who takes extreme ownership, can structure messy problems into clear workstreams, and is energised by building something new rather than operating within a fixed playbook.

What you'll do

Own a portfolio of long-tail retail accounts, ensuring they remain healthy, supported, and set up for growth through a scalable operating model.
Build and run the operating cadence for your portfolio, including account monitoring, issue management, risk identification, prioritisation, and follow-through.
Drive proactive growth motions across your portfolio, including demand generation, expansion opportunities, and structured outreach to unlock additional value for merchants.
Translate recurring operational issues into scalable processes, playbooks, and reporting so the function becomes more efficient over time.
Partner closely with Operations, Product, Support, Marketing, Ads, and other cross-functional teams to unblock issues and improve the merchant experience.
Use data and structured judgment to spot patterns, identify where intervention is needed, and make decisions about what should be handled through process, automation, or escalation.
Surface recurring merchant pain points and commercial gaps, and help shape the upstream fixes, tooling, and product improvements needed to support a scaled model.

Basic qualifications

6+ years of experience in customer success, account management, program management, operations, consulting, or a similarly cross-functional role.
Strong ability to structure ambiguous problems, drive execution, and manage multiple workstreams at once.
Proficiency in data analysis and using Excel to drive business judgment and decision-making.
Experience coordinating across stakeholders at different levels and functions.
Bachelor's degree or equivalent practical experience.
Experience creating detailed execution plans for large-scale projects.

Preferred qualifications

Proficiency in SQL to independently extract insights from large-scale datasets.
Demonstrated systems thinking with the ability to turn unstructured, ambiguous problems into focused execution plans.
Experience in the technology or food delivery industry managing high-pressure projects.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

program manager, goes infrastructure jobs in parramatta, nsw

Senior Customer Success Program Manager

Program Director, APAC Services

Supply Chain Program Manager

Project Manager

Project Manager (Controls & Digitalization)-Re-Energize Program

Platform Technical Program Manager

Program Management ANZ - Business Line Growth Director

Network Acquisition Manager, APAC

Principal Account Aligned - Technical Program Manager - FDE

Senior Project Manager - Agile

Senior Project Manager

C&SP Regional Strategic Account Program Lead- International

Casual Programs/Duty Supervisor

Apprentice & Training Program Manager

Head of EHSW ANZA

Service Management Officer – Managed Services | Director

Market Administrator (Trading Tech Support Analyst)

Senior Project Manager | Living Sector NSW

Project Manager

Strategic Account Manager

I want to receive the latest job alert for program manager, goes infrastructure in parramatta, nsw

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