In-Demand Cloud & systems administrator Jobs in Sydney, Nsw

Client Support Agent
Sentral —Sydney NSW
- $75,000 a year
- Part-time
- Management
- Customer service
- SQL
Quick Apply
1d
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
8d
Associate Database Administrator
Cuscal —Sydney NSW
- Overtime
- Hybrid work
- Oracle
- Administrative experience
- SQL
- Employee discount
Quick Apply
Windows Administrator - L2
Infosys —Sydney NSW
- $90,243 - $98,861 a year
- Azure
- Management
- Administrative experience
- Health insurance
- Parental leave
5h
Cloud Engineer
BMP Technologies —Sydney NSW
- $87,604.21 - $120,000.00 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
Quick Apply
Network Administrator (Level 2/3)
BMP Technologies —Sydney NSW
- $68,313 - $123,502 a year
- Full-time
- Computer Science
- Engineering
- AWS
Quick Apply
Project Administrator
IngeniumX Engineering Consulting Pty Ltd —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Engineering
- Microsoft Office
- Administrative experience
Quick Apply
Senior Cloud Administrator
NSW Department of Communities and Justice —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Azure
- Administrative experience
- No degree
- Parental leave
- Employee assistance program
11d
Microsoft Cloud Solutions Consultant
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
Quick Apply
Database Admin
Epicor —Sydney NSW
- Full-time
- Azure
- DevOps
- SQL
1d
Senior Cloud Administrator
NSW Trustee and Guardian —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Azure
- Administrative experience
- No degree
- Parental leave
- Employee assistance program
11d
Application Support Analyst
Link Group —Parramatta NSW
- Weekend availability
- Computer science
- Azure
- Oracle
1d
Cloud Native Customer Engineer
Everpure —Sydney NSW
- Contract
- Azure
- Computer Science
- DevOps
3d
Quality Engineering Analyst (Sentral)
Sentral —Sydney NSW
- $115,000 - $130,000 a year
- Full-time
- Databases
- Agile
- Communication skills
Quick Apply
10d
SAP Basis administrator
Tata Consultancy Services —Sydney NSW
- Azure
- AWS
- Communication skills
10d
Contracts Administrator
Firmus Technologies —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Systems Engineer - End User Computing
Aware Super —Sydney NSW
- Analysis skills
- Communication skills
- Work from home
- Gym membership
1d
Systems Engineer - Identity & Access Management
Aware Super —Sydney NSW
- Azure
- Work from home
- Gym membership
10d
Computer Network and System Engineer
L2X Technologies PTY Ltd —North Sydney NSW
- Full-time
- Hybrid work
- Azure
- Scripting
Quick Apply
8d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Sydney NSW
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
4d

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Client Support Agent

Sentral -
Sydney NSW

Quick Apply

Job Details

Part-time
$75,000 a year
1 day ago

Qualifications

Management
Customer service
Learning technology
SQL
Analysis skills
ITIL
Diploma
Communication skills
Help desk
SDLC
Information Technology

Full Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for Client Support Agents to join our ever evolving Technical Support team and help shape the future of global commerce.

About The Role

This role is aligned to Sentral, (part of Global Payments) a proven web-based software solution that seamlessly manages school administration, student data and so much more. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,000 schools across Australia.

As a Client Support Agent, you'll provide first and second-level support, troubleshoot technical issues, build strong customer relationships, and help schools get the most value from our software.

Salary

We are currently seeking candidates for both full-time (38 hours per week) and part-time (approximately 22.5 hours per week) opportunities.

The full-time salary is AUD $75,000 plus superannuation.

Part-time positions are available on the following schedules:

7:30am to 12:00pm, Monday to Friday
2:00pm to 7:00pm, Monday to Friday

The salary for part-time positions will be paid on a pro-rata basis, relative to the full-time salary and hours worked, plus superannuation.

What You’ll Own

Deliver support via phone, email, tickets, and online meetings
Troubleshoot and resolve software and technical issues
Guide customers through system setup and usage
Build trusted relationships with school users and administrators
Escalate complex issues and collaborate with senior support team members
Manage support tickets to meet service levels and customer satisfaction targets
Contribute to knowledge-sharing, self-help resources, and process improvements
Work closely with colleagues to enhance the customer experience

What You’ll Bring

2+ years' experience in customer service, helpdesk, or software support
Strong troubleshooting, problem-solving, and analytical skills
Excellent verbal and written communication skills
Ability to manage multiple priorities and work independently
Customer-focused, solutions-driven mindset
Passion for technology and learning new systems
Experience with cloud-based applications and web technologies
Understanding of customer service best practices and SLAs

It's a Bonus if You Have

Experience in Education, EdTech, or supporting schools
Knowledge of SQL, debugging tools, or ITIL principles
Understanding of SDLC and web-based applications
Diploma or qualification in IT, Networking, or a related field
Familiarity with Sentral or other school management systems

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

#LI-HYBRiD

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Quick Apply

Refine Your Search

cloud & systems administrator jobs in sydney, nsw

Client Support Agent

System Administrator

Associate Database Administrator

Windows Administrator - L2

Cloud Engineer

Network Administrator (Level 2/3)

Project Administrator

Senior Cloud Administrator

Microsoft Cloud Solutions Consultant

Database Admin

Senior Cloud Administrator

Application Support Analyst

Cloud Native Customer Engineer

Quality Engineering Analyst (Sentral)

SAP Basis administrator

Contracts Administrator

Systems Engineer - End User Computing

Systems Engineer - Identity & Access Management

Computer Network and System Engineer

Senior Technical Customer Support Engineer - Australia

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