In-Demand Technical support Jobs in Preston, Vic

Technical Support Engineer | Medical Devices
Draeger —Notting Hill VIC
- Full-time
- CRM software
- Management
- Communication skills
- Parental leave
- Employee assistance program
Manager, Technical Support – ANZ
SOTI Inc. —Mulgrave VIC
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
9d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
4d
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Working with children
- Organisational skills
- Health insurance
Quick Apply
System Administrator
Compass Group Australia —Parkville VIC
- Full-time
- Azure
- Communication skills
- Hospital experience
10d
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
People Systems Administrator
Metricon —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
9d
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
11d
Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
14d
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Quick Apply
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
System Administrator and Coordinator
Australian Childhood Foundation —Abbotsford VIC
- $80,000 - $85,000 a year
- Contract
- Computer Science
- Working with children
- Bachelor's degree
- Employee assistance program
3d
Network Administrator
FinXL —Melbourne VIC
- Full-time
- Bachelor's degree
- Financial services
- AI
Technical Support Specialist (TSS) – Dairy Automation
Lely —Truganina VIC
- Full-time
- Electrical experience
- Communication skills
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
6d
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS

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Technical Support Engineer | Medical Devices

Draeger -
Notting Hill VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Management
SAP
Driver Licence
Communication skills

Full Job Description

Salary:

+ Bonus + Super

Location:

Notting Hill

Employment Type:

FP - Full-Time Permanent

Department:

Head Office Medical Service

Contribute to our mission, Technology for Life.

Reporting to the Technical Support Team Leader, the Technical Support Engineer will be based at our Notting Hill head office in Victoria. You will play a key role in delivering effective service as directed (geographically, by product, by task, etc.) to achieve customer satisfaction, revenue, and contract development.

Key responsibilities of this role include, but are not limited to:

Inbound customer service calls, initial screening for prioritisation, and phone support;
Record service calls into the database for action;
Timely and effective handling of service requests;
Coordinate and perform “return to base” preventative maintenance;
Assembly, configuration, and testing of new devices;
Ensure service loan devices are fully maintained and in requisite working order;
Provide additional on-site breakdown service and/or preventative maintenance resourcing to support customers across ANZ;
Convey potential leads to the Sales team;
Identify and report quality issues from the field to internal stakeholders;
Apply a compliance focused mindset across all operations, and;
Always ensure a safety-first approach.

The ideal candidate will be equipped with the following attributes:

Tertiary qualification in Biomedical or Electronics Engineering;
3+ years’ experience in the Medical Devices industry;
Workshop or Field Service experience;
Desire and ability to efficiently learn technical products;
Proficiency with SAP, CRM, and Microsoft tools;
Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
Team player with a positive attitude and willingness to learn;
Exemplary understanding of compliance rules and ability to act as a role model in upholding and promoting compliance standards, and;
Excellent customer focus, problem solving, analytical, organisational, task management, and communication skills;
Current Drivers License.

Make a difference – and be rewarded accordingly.

4 weeks’ Purchased Leave;
Company paid Parental Leave, including Superannuation;
Personal and tailored coaching for transitioning in and out of Parental Leave;
Genuine and dedicated career and retirement planning and support;
Corporate Social Responsibility (CSR) partnerships;
Birthday and Service Anniversary vouchers;
Exclusive membership with our Health & Wellbeing partner, offering a wide array of discounts;
Employee Assistance Program (EAP) for you, and your family;
Flat structure and open doors, giving you access to everyone in the business, and;
Structured leadership programs, mentoring initiatives, and global learning platforms.

We are passionate about everything we do. And we do it for Life.

Draeger is a globally trusted company with a well-established brand and reputation for our commitment to saving lives since 1889. We create technology and solutions to protect everyone’s great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

We welcome applications from all qualified candidates, regardless of age, gender, sexual orientation, disability, ancestry, ethnicity, national origin, cultural background, faith, marital, veteran, or social status. If you require any adjustments to be made during the application process to assist with access, please let us know.

Draeger is an Equal Opportunity Employer and committed to a respect, fairness, and transparency. Everyone is unique and each Draeger employees contributes to our inclusive and diverse workplace.

Read more about having a career – not just a job – at Draeger by viewing our Careers page: https://www.draeger.com/en_aunz/Career

Applicants must demonstrate the right to work in Australia.

No agency assistance is required.

Working at Dräger

Dräger is a company with life in its veins – from more than 15,000 employees. Without their enthusiasm, boldness and personality, we wouldn't be where we are today: a world leader in medical and safety technology. We know how important every single employee is for our company. Therefore, we work to improve their lives, both on the job and after hours.

Apply Now

Refine Your Search

technical support jobs in preston, vic

Technical Support Engineer | Medical Devices

Manager, Technical Support – ANZ

Service Desk Support Officer

IT Service Desk Analyst

eLearning Engagement & IT Support Officer

System Administrator

IT Systems Administrator

People Systems Administrator

Service Desk Technician

Service Desk Analyst (VIC)

Service Desk Analyst

Senior IT Systems Administrator

IT L3 Support

Senior Desktop Support Analyst

System Administrator and Coordinator

Network Administrator

Technical Support Specialist (TSS) – Dairy Automation

Information Technology Service Desk analyst (Australia)

Service Desk Analyst

System Administrator - 12 mth FTC

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