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System Support Coordinator (Monitoring & Insights)

CBH Group -
Western Australia

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Job Details

2 days ago

Benefits

Health insurance
Parental leave
Employee assistance program
Employee discount
Salary packaging
Insurance services

Qualifications

Power BI
Customer service
Technical support
Data management
Forecasting
Communication skills

Full Job Description

About us

CBH is a leader in the Australian grain industry and the country’s largest co-operative. Our work has meaning and is creating an exciting future - we’re delivering WA’s grain to the world. Our advanced logistics network stretches across the State, connecting the growers of WA with our customers, and providing opportunities for career growth in different roles and locations.

Ready to make an impact on a global scale with a local company?

We are CBH. We are what you’re looking for.

The Role

Join our team as a Coordinator - Operations System Support, where you'll play a key role in ensuring the quality and compliance of operational technology systems. You'll provide valuable insights through reporting and analysis to support both central and zone operations, while also delivering hands-on technical support, including on-call assistance during and beyond the harvest season.

Responsibilities include:

Develop reports to identify operational trends and forecasting issues
Provide year-round technical support for Operations staff and drivers using CBH systems (e.g. Saturn, Loadnet, CDF app, Rover, IBIS, Sitepass, mass management)
Provide on-call support during harvest period
Provide monitoring oversight for core operational Grain Technology tasks to support the zones with daily execution (e.g. canola temperature, fumigation, barley germination, weighbridge, visual and Infratech analysis, outloading quality, receivals quality, user stats)
Maintain an understanding of technical working requirements in regard to site operational technology and IoT
Collaborate with suppliers and stakeholders to ensure IoT solutions meet operational and IT standards

About You:

Strong computer literacy and data management skills
Excellent communication and customer service skills
Demonstrated ability with monitoring and reporting, including the use of PowerBI
Developer capability to maintain, troubleshoot and develop IoT pathways from devices and sensors
Previous experience with and understanding of grain receival standards, grading and delivery processes - desired

Why work with CBH?

Work with meaning and being part of something bigger

Play a critical role in moving WA’s grain from paddocks to ports, and on to countries all around the world. With an advanced logistics network and grain trading on a global level, we provide growers with first-class representation in the world’s food supply chain.

We value you

CBH is a large, complex and interesting business. We value autonomy and the unique perspective you offer. The difference you make is seen and recognised.

Your time is important

We know you have family and a life outside of work and we know this is important. We provide the flexibility and work-life balance that allows you to be there for the moments that matter.

CBH offer a range of employee focused benefits aimed to encourage a healthy work life balance, including:

13-weeks paid parental leave that can be taken in a flexible way to suit unique family needs;
Ongoing training and professional development to support your growth and help you achieve your goals;
Corporate Employee discounts including travel, health insurance funds and financial services;
Employee assistance program;
Salary sacrificing scheme.

We'd love to hear from you

CBH welcomes applications from diverse backgrounds, embracing inclusivity and diversity in our workforce.

To find out more about working with CBH visit http://careers.cbh.com.au

Please note we are not accepting agency applications.

Apply Now

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