In-Demand Evolution support services Jobs in Melbourne, Vic

Broker Support Officer
Connective Broker Services Pty Ltd —Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
3d
Senior Practitioner What's ok? Australia
Jesuit Social Services —Richmond VIC
- Contract
- Administrative experience
- Data entry
- Leadership
- Employee assistance program
3d
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- No degree
5d
Moveworks Sr Customer Success Manager
ServiceNow —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
Quick Apply
2d
Salesforce Development Lead
RACV —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- APIs
- Agile
3d
Project Manager, Independent Review
Australian Financial Complaints Authority —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
14d
Director, Area Partner Leader - ANZ
NetApp —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- AI
- Annual leave
- Employee assistance program
Head of Customer Platform (Salesforce)
Bunnings —Hawthorn East VIC
- Full-time
- CRM software
- Salesforce
- Leadership
- Parental leave
9d
Senior AI Sales Specialist
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Sales
- Engineering
Senior Software Engineer (Web)
ANZ Banking Group —Melbourne VIC
- Full-time
- Azure
- AWS
- APIs
6d
General Manager - Commercial Finance
David Jones —Melbourne VIC
- Hybrid work
- Leadership
- Annual leave
- Parental leave
3d
Head of AI and Machine Learning Platforms
Kmart —Chadstone VIC
- Budgeting
- AI
- Employee stock purchase plan
11d
Head of Transport Industry, ANZ Public Sector Industry Business Development Team
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Serving
- Business development
- Analysis skills
Business Services Finance Manager
ABN Group —Melbourne VIC
- Full-time
- No degree
- Leadership
Procurement Category Manager
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Analysis skills
- Parental leave
2d
Security Leader, Global Proserve Security
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Bachelor's degree
Head of Operations- Digital Health
Wesfarmers Health —Docklands VIC
- Leadership
- Employee assistance program
10d
Manager Aboriginal Partnerships, Inclusion & Arts
City of Darebin —Darebin VIC
- Leadership
4d
Senior Backend Engineer, Financial Markets
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- SQL
- APIs
Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
4d

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Broker Support Officer

Connective Broker Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $80,000 a year
3 days ago

Benefits

Employee assistance program
Opportunities for promotion

Qualifications

CRM software
Communication skills

Full Job Description

Support mortgage brokers grow their business.
Challenge yourself in this dynamic customer focused environment.
- Hybrid working, strong culture and opportunity for career progression with an industry leader.

The Business

Connective is Australia's largest and most innovative mortgage, commercial and asset finance aggregators and the preferred choice for leading brokers. Our customers are mortgage, commercial and asset finance brokers, and we're driven by one simple goal: to be the business partner they can't imagine doing business without. Through market-leading technology, industry expertise and exceptional service, we empower brokers to build successful businesses. With a strong and collaborative culture, we are proud to be an employer of choice for ambitious and customer-focused professionals looking to make a meaningful impact.

The Role

We are seeking a passionate and customer-focused professional to join our exceptional broker support team. As a Broker Support Officer, you'll play a critical role in supporting our field-based Partnership Managers (PMs) while delivering a seamless experience for our broker members. Acting as a key point of contact, you'll ensure brokers receive timely, high-quality support when PMs are unavailable, helping them overcome challenges and maximise opportunities for business growth.

This is an exciting opportunity to contribute to the ongoing evolution of Connective's industry-leading broker support model. You'll work closely with brokers, Partnership Managers and internal stakeholders to coordinate enquiries, manage communications and deliver outstanding service that strengthens member engagement and satisfaction.

Responsibilities include:

Managing email communication and taking overflow calls from members when field-based PMs are unavailable.
Assisting with general administrative tasks to support the field-based PMs, ensuring efficient operations.
Answering general enquiries from brokers and liaising with internal departments to resolve member issues as needed.
Helping develop and maintain a strong relationship between brokers, PMs, and the broader business.
Ensuring all member interactions are logged and documented accurately within the CRM system.
Coordinating and following up on outstanding tasks and requests from brokers and internal teams to ensure smooth communication and service delivery.

The Person

As an exceptional communicator and customer support professional, you pride yourself on exceeding your customer’s expectations and providing them with solutions to help their business grow and prosper. You enjoy working with others, especially in a consultative and collaborative way, and have the interpersonal and influencing skills to support this.

You will also have:

A proven record in developing relationships and delivering excellent customer outcomes.
Experience working with a CRM.
Outstanding organisational and communication skills with a collaborative team player style and a customer-first mindset.
Strong influencing and problem-solving skills.
Ability to collaborate effectively with internal departments and support multiple teams.

The Benefits

As a valued part of the Connective team, you will be rewarded with:

An awesome office space, with views of the city and lunchtime table tennis.
A vibrant and supportive team culture.
A generous salary package and other benefits such as progressive leave policies, employee lifestyle benefits program, work/life balance, EAP and a focus on learning and development.
The opportunity to develop your career with an industry leader.

To Apply

To apply, please click on the ‘Quick apply’ button.

All applications will be handled with strict confidentiality.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

evolution support services jobs in melbourne, vic

Broker Support Officer

Senior Practitioner What's ok? Australia

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

Moveworks Sr Customer Success Manager

Salesforce Development Lead

Project Manager, Independent Review

Director, Area Partner Leader - ANZ

Head of Customer Platform (Salesforce)

Senior AI Sales Specialist

Senior Software Engineer (Web)

General Manager - Commercial Finance

Head of AI and Machine Learning Platforms

Head of Transport Industry, ANZ Public Sector Industry Business Development Team

Business Services Finance Manager

Procurement Category Manager

Security Leader, Global Proserve Security

Head of Operations- Digital Health

Manager Aboriginal Partnerships, Inclusion & Arts

Senior Backend Engineer, Financial Markets

Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional

I want to receive the latest job alert for evolution support services in melbourne, vic

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